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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Super fast and convenient. I will definitely be renewing it for years to come. All letters are legit and professional.
The overall experience has been great super quick and painless. Although I have questions about how authentic these papers really are there were a couple things that didn't line up like the number of the doctor and liscense #. The team is looking into my issues and have been prompt with their responses.
We are happy to hear your experience with Support Pets has been positive overall! Thank you for your kind feedback.
Very helpful, fuss free application. They made my application easy and the approval came in right away. I didnt have to wait for a long time. Now, im happy i can bring my fur baby wherever i go.
Happy future travels with your fur baby! Thank you so much for your kind review!
Overall good, received within 48 hours and spoke to real people.
We are thrilled to hear your experience with Support Pets was so good!
The process was very easy and I got my documents very quickly
Fast and Easy. Words we want to hear when it comes to our ESA application process at Support Pets! Thank you so much for your kind feedback.
Just got my documents a few days ago and I am so happy thanks again
Thank you so much for choosing Support Pets!
Awesome website and timely response. The price was fair and reasonable. I was tired of having to choose between my dog Sky and a quality place to live. Now I do not have too.
It is wonderful to know you are enjoying life with your dog at your side! ♥
Great customer service. Asked all the right questions to get me what I needed. And they delivered everything in a timely manner.
Hi there! We are happy to hear your experience with our Customer Service at Support Pets has been so great. We hope to continue to exceed your expectations in the future.
Ordered documents, they came quickly & very easy...
We are thrilled to hear you found the ESA application process so easy and fast!
It was fast and easy now my baby is certified a couple of questions and your done this is so good so if you need your four leg friends an esa come see them it's legit
Thank you so much for such a kind and thoughtful review of our company! We truly appreciate it.
Everything was done with ease, and quick response.
I recommend everyone to use them
Your support is greatly appreciated!
I feel peace of mind, now that I have my documents. My Mia is able to be with me, she senses my moods and depression and she gets on my lap and comfort me. I do also check with stores, restaurants and hotels to make sure they allow ESA. Thank you very much for allowing my fur baby to be with me.
Our furry friends are family and should be allowed to be with us always. Mia sounds like an amazing companion!
Support pets made it stress free to go through this process
We try to make the application process as stress free as possible for our pet parents!
Very responsive and many followups to make sure I get my documents. Im happy with the service and the quick service. Im able to get my fur baby everywhere now :)
It is wonderful to know you are enjoying life with your fur baby at your side! ♥
My experience w/support pets and representative has been great! Very friendly and thorough with transactions
We are thrilled to hear your experience with Support Pets has always been great! We hope to continue to exceed your expectations in the future. Support Pets is here for our pet parents and their furry pals!
Very fast service. Easy process.
Now wiring for my ID cards to arrive
Fast and easy! Words we love to hear. Thank you so much for your kind feedback.
Fast and good service. I haven't used my ESA letter yet so I will follow up in case it doesn't work. They are very responsive and attentive to their clients. Fast and reliable.
It is great to hear you had such a positive experience with Support Pets. Thank you so much for your kind review of our company!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! We are thrilled to hear you had no difficulties with the application process at Support Pets. We look forward to doing business with you again!