business logo of Support Pets

Support Pets

Overview

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
2,677
quality
1,493
This company responds to reviews on average within 1 day

Instant Feedback

51,624 reviews
How would you rate Support Pets?
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Arkansas
2 reviews
0 helpful votes
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Easy Process
August 10, 2023

Super easy process to get my girl ESA certified. Thank you!

Date of experience: August 10, 2023
Mary Ann G. Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! An easy application process for our valued customers! We hope you find our services beneficial.

Texas
1 review
0 helpful votes
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Outstanding Service!
July 1, 2022

Outstanding service from start to finish.
Highly recommend.

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad you are satisfied with our service, we try to make it simple and straight forward to make your experience even better! Thank you for choosing us!

Washington
1 review
0 helpful votes
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Easy and fast
August 10, 2023

It was an easy process. I got my papers within 48 hours.

Date of experience: August 10, 2023
Mary Ann G. Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.

Delaware
2 reviews
0 helpful votes
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My Support Pet
February 13, 2023

I love being able to take my Sherman everywhere with me!

Date of experience: February 13, 2023
Mary Ann G. Support Pets Rep
over a year old

Hank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.

Florida
1 review
0 helpful votes
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Thank you
July 1, 2022

Thank you for the easy service and quick responses

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

You are always welcome! Thanks for choosing us!

Ohio
1 review
0 helpful votes
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ESA Support
July 1, 2022

Excellent and very quick to receive documents etc.

Date of experience: July 1, 2022
Eva H. Support Pets Rep
over a year old

We are grateful to have you part of our ESA family! It is wonderful to know our services have greatly benefited your family. Wishing you much health and happiness going forward.

Illinois
1 review
0 helpful votes
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ESA FAST
July 4, 2022

This was the easiest way to get my dog safely approved.

Date of experience: July 4, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad that you enjoyed our services! Thanks for trusting and choosing us!

South Carolina
1 review
0 helpful votes
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ESA Review
June 17, 2022

Easy to complete order and download documents. How long before receiving vest?

Date of experience: June 17, 2022
Letti C. Support Pets Rep
over a year old

At Support Pets, we try to make ESA registration easy for our loving pet parents. We hope you find the process seamless! When your product order ships, you will receive an e-mail and SMS with tracking information. Please allow up to 10-14 days for the vest to ship. If the vest is on backorder, it may take up to 4-6 weeks before the product ships.

Maryland
1 review
0 helpful votes
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Very fast
May 23, 2022

All very well. So thank you because my puppy is everything to me.

Date of experience: May 23, 2022
Letti C. Support Pets Rep
over a year old

You are most welcome.

Montana
1 review
0 helpful votes
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Good Help
November 10, 2023

Fast an easy questions the up sell stuff stopped a 5 star rating

Date of experience: November 10, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! Your convenience always matters to us, and we're glad to assist.

California
1 review
0 helpful votes
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Extremely helpful
June 13, 2022

All of my answering were answered quickly. I will be recommending this site to family and friends!

Date of experience: June 13, 2022
Letti C. Support Pets Rep
over a year old

Thank you for choosing Support Pets for your furry pal’s needs and for spreading the word to others!

Pennsylvania
1 review
0 helpful votes
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Supports Pets are great. I had no issues with them.
November 10, 2023

It was fast and easy to apply. I'm good with the service.

Date of experience: November 10, 2023
Mary Ann G. Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.

Illinois
1 review
0 helpful votes
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Thank goodness I can keep my dog!
May 3, 2022

Thank you for helping me and my family. God bless!

Date of experience: May 3, 2022
Letti C. Support Pets Rep
over a year old

We’re glad to be of service for you and your family, Donna, many blessings to all of you too! ♥

Wisconsin
1 review
0 helpful votes
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Super easy
June 10, 2022

Only took a few minutes and was really easy. I'm happy to have my dog registered just in case.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

Hi there! Thank you so much for your kind comments and for choosing Support Pets!

Florida
1 review
0 helpful votes
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M
February 4, 2023

Very quick and simple application process…………………..

Date of experience: February 4, 2023
Mary Ann G. Support Pets Rep
over a year old

We are happy to hear you found the application process with Support Pets simple. A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Massachusetts
1 review
0 helpful votes
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Easy to apply
July 9, 2023

Thank you, I appreciate your help
Was very helpful

Date of experience: July 9, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your kindness! It is our pleasure to provide you with great service. We will continue to improve so our partnership continues for many years!

Virginia
1 review
0 helpful votes
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Quick and easy!
October 27, 2023

Very quick and easy! Would recommend for anyone struggling!

Date of experience: October 27, 2023
Mary Ann G. Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Tennessee
1 review
0 helpful votes
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ESA
October 10, 2023

Very nice & have referred two others to your program.

Date of experience: October 10, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Colorado
1 review
0 helpful votes
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Review
February 3, 2023

Too many promo emails post purchase!
Other than that, all good.

Date of experience: February 3, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Washington
1 review
0 helpful votes
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Awesome
June 19, 2023

I feel this is awesome for those of us who truly need our pets to function on a daily basis

Date of experience: June 19, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated, we hope you find our services beneficial!