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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Super easy, very helpful with any questions. No added stress to get your documents. Highly recommend
Everyone was sweet but a dog tag would be great, I feel I paid too much other people got it cheaper
Thank you so much for being supportive! We are happy to know you enjoy our services.
Support pets been a great help to keep my fur buddy with me at all times with out being depressed leaving him behind alone, although the customer service can be extremely better, and the progress and status on orders would be very helpful, we're still waiting our package
We are glad that you have a great experience with our services. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you.
Everything was so fast and efficient and it took a lot of stress off my plate!
Thank you for choosing our company for your ESA needs! We hope you find it beneficial.
I got all the documents but none of the physical items I orders about 2 months ago
I had a very pleasant experience when I talked to the representative they were very helpful
Thank you for trusting us with your ESA needs! We are looking forward to a longer partnership with you!
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
The process was simple and I received my documents in just a few days.
We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
It was good and everything worked out perfect. I didn't get an actual certification to print but everything else was good.
Thank you. A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Easy time filling out my application online, hearing back from them in less than 24 hours. Took a little while to get my supplies sent to me but it was a great and easy experience.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Everything is great, but the vest I ordered is a little to small for my dog. Can I exchange it.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support. Please do not hesitate to contact our customer service if you have any questions.
Quick and easy. I feel like they really evaluated how spooky assists me.
Thank you! We're glad to know that our service is helpful.
The process was easier than I thought and my documents arrived in a timely manner. It is a relief to know that I won't be hassled taking my MaltiPoo with me when I travel.
Thank you for using our services, and we hope you find them beneficial.
Very complete package very happy and excited! I am looking forward to use this for my anxiety.
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
My apartment asked for a letter confirming I needed a support animal and support pets were able to provide that. So glad it's legit and not a scam!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Support pets were super quick and friendly to get any necessary documents to me. I even had a landlord request paper that was returned within one day, great service!
Thank you for choosing our company for your ESA needs! We are looking forward to a longer partnership with you.
It was easy, user friendly and quick. I got a response super fast as well and it was great.
We are glad that you have a great experience with our services. Thank you for being so supportive!
It was fast and easy to get approved. When I had questions customer service responded within 24 hrs. Now I can take my dog with me whenever I travel
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
The process was super seamless with a quick turnaround. The letter was a perfect letter to cover all of my bases for my pets getting the ESA program, great fit!
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
The process was fairly simple to follow. I received my letters and the rental office accepted and approved the same day.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!