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Support PetsReviews 16,107

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,211
quality
1,493
This company responds to reviews on average within 5 days

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55,731 reviews

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District of Columbia
1 review
0 helpful votes
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Right on Time
September 1, 2023

The process was fairly simple to follow. I received my letters and the rental office accepted and approved the same day.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.

Virginia
1 review
0 helpful votes
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I love support pets!
September 1, 2023

They make it super easy and I was able to get my dog rent free at my new apartment!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We appreciate your support, and we are looking forward to a longer partnership with you.

New York
1 review
0 helpful votes
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Amazing
September 1, 2023

Easy process, amazing emails. Feel so much more supported. Thank you for everything

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Oklahoma
1 review
0 helpful votes
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Great experience
September 1, 2023

Got fast replies to my concerns! Revived my paperwork fast as well!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Arizona
1 review
0 helpful votes
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Excellent service
September 1, 2023

Professional, quick, excellent, process was easy, received documents in a couple of days no issues.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for supporting Support Pets. It is our pleasure to be of assistance and provide you with excellent service.

Florida
1 review
0 helpful votes
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Great Experience
September 1, 2023

Super easy and very happy with the results. Hopefully this makes traveling with my dog easier.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!

Ohio
1 review
0 helpful votes
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Armani
September 1, 2023

It was fast and the documents came directly to me.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

North Carolina
1 review
0 helpful votes
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Good service
September 1, 2023

Very good. ESA documents came in a timely manner.
Would recommend to someone

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!

New York
1 review
0 helpful votes
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Very good and helpful
September 1, 2023

I ordered the esa online and receive the certificate fast

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!

Arizona
1 review
0 helpful votes
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A Good Experience
September 1, 2023

The package arrived on time, and it was nicely wrapped.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

North Carolina
1 review
0 helpful votes
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Great experience!
September 1, 2023

Support pets makes it easy to get your pet verified as an official emotional support animal! The experience was quick and easy.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.

Georgia
1 review
0 helpful votes
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Easy
September 1, 2023

The process was easy and the site is very easy to navigate.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!

Maryland
1 review
0 helpful votes
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Happy regardless!
September 1, 2023

At first, my package was lost in the mail, and the size harness is a little to small for my cat phin, but overall I am very happy and pleased with everything. Would definitely recommend, 10 out of 10!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Texas
2 reviews
0 helpful votes
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Review
September 1, 2023

It was a smooth experience, ever. Customer service is awesome, very helpful

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Delaware
1 review
0 helpful votes
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Support Pets
September 1, 2023

Painless, fast, and 100% legitimate service. Having these doc ensures I can be my best self with help of my friends, my dogs. Thanks again!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.

Missouri
1 review
0 helpful votes
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Highly recommend
September 1, 2023

What a blessing this was. So easy and quick turnaround. Saved me $1000 when I moved into my new condo.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your support and kindness! We will continue to improve so our partnership continues for many years!

Florida
1 review
0 helpful votes
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Excellent work
September 1, 2023

Thank you so much! I have some problems because in almost all the markets require service dogs ‍ but it's ok!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.

Missouri
1 review
0 helpful votes
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Easy process
September 1, 2023

I wanted to have my dog ESA certified so I can bring her where I need that she may not be allowed. This process was easy and I'm so glad I did it!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! An easy application process for our valued customers!

Michigan
1 review
0 helpful votes
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ESA Documents
September 1, 2023

Very good. Quick and easy. My dogs were ESA certified in less than a day. It was a great experience and would recommend this to anyone, already have to a few.

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for trusting us with your ESA needs! We are looking forward to a longer partnership with you!

Texas
1 review
0 helpful votes
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Thank you!
September 1, 2023

Works great! I heard about this site from a friend, and I am glad I did it! No more pet deposits or monthly fees!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.