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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was very easy for me to get the documents needed for my dog to become a support pet.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
Getting my ESA documents was quick and easy. I'm thankful for them!
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Got everything It said I would,takes a little time to get your stuff in the mail but the online end is great!
We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
Now my puppies can be with me with no problem at all it's been awesome I'm so thankful
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Was easy and great thanks appreciate the letter helped with apartment building allowing my dog
Thank you! Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
Very easy to do and fast with the papers. Thank you so much
I'm able to take my baby with me everywhere finally and I won't get turned down. Having these ESA documents really helped me so much, my anxiety is better in public, I'm stressing less about day to day tasks. It's just all together better for me!
This was the best decision I have made for my pets. I love them being with me all the time this helps so much
I got my documents asap and they worked with me when my apartment wouldn't accept them
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs!
Thank you to all! Made renting so much easier. I wish more people would use your service instead of turning their pet over to the animal shelter.
It's awesome and will give me relief at a point. I can take my dog with me anywhere.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Thank hou everything is perfect. Everything came on time.
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
It was a fast process and I was able to get my documents easily
Thank you
Very quick service and accommodating for everything I needed.
We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs! Please do not hesitate to contact our customer service if you have any questions.
My experience has been great. I received my documents within the 24-48hour. As we was traveling to see a sick Aunt. Checking in hotel showed the clerk my documents on my phone and there wasn't any problems.
Second trip no problem, but third trip, the clerk asked me what kind of support dog is he. I said by law you can't ask me that. As we was checking out there was a charge for Diesel. Husband is handling that.
We haven't received our vest or I'd card, or tag.
We're waiting.
Easy process and now I can take my boy everywhere. I don't even have to leave the comfort of my house
Waiting for my pet rent to be reduced, but I am able to take him in places I normally am not allowed to
Thank you for using our services, we hope you find them beneficial, and we are looking forward to a longer partnership with you.
I am definitely grateful for your service as I have two baby boys (kittens) who have become menders of my broken heart and one animal in an apartment is expensive enough much less two. Thankfully here in my state if the animal is an ESA we are not charged a pet deposit. It's not just about the money though because they are both very much emotionally supporting me since I lost my other baby of 17 years. The only thing I would complain about is I needed their weight changed on their documents and it took almost 3 weeks for them to get that done for me. The customer service was very vocal when it came to what was happening and going to happen when I first signed up but after that they didn't tell me if anyone was working on it or when I would be receiving the updated documents. They were computer generated emails. So that wasn't cool, especially since I had just raved to all my friends about how easy and awesome the website was.
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve! We are looking forward to a longer partnership with you.
Wonderful experience. They got my documents to me in a timely manner.
We are glad that you have a great experience with our services. Thank you for being so supportive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.