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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Awesome! A very easy and understandable application.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
I utilized Support Pets to get my 2 cats certified. The process was simple and easy, and Support Pets was prompt in sending me the appropriate paperwork. I would recommend them for these services!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
This is great and easy. I thought my pet wouldn't be able to stay with me which bummed me out, but with support pets, I can keep my best friend with me!
We are glad that you have a great experience with our services. Thank you for being so supportive!
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I am a disabled senior and relieved that I can take my pet with me if I have to move
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.
I'm looking forward to having my pet be with me more. The vest i received was xx small and I ordered a small.im hoping to get the replacement soon.
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you for using our services.
Easy access, the only thing I didn't like were the extra add ons at the last min, give it to me all at once.
Thanks for your feedback we appreciate it, and our team will work on improving the website.
I've got financial problems because I am disabled and I only get 945.00 a month.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
I spoke on the phone with a lady and she was very nice and helpful.
We're glad that you chose our company for your ESA needs! We hope our partnership can last for years!
Fast and easy hope this works!
I would really like mailed documents
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
I love how smooth the process was. They have awesome customer service and are very professional and helpful.
We’re always working hard for your experience to be smooth and easy.
It was quick and easy forms. The process was easy an didn't take long to hear back
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Great experience and I want to thank you for everything you've made our lives easier
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
The vest I received is heavy weight is does it come in light wait or do you have a tag I can put on his collar for him to wear!
We're glad you find our services beneficial, and we hope our partnership can last for years! Thank you for believing in and trusting Support Pets’ services.
Quick & easy! It took maybe 5 minutes to complete & only a few days to receive!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
Very easy to apply. See only problem is I did not receive a support fast, making it hard to take my animal into any business without it.
Thank you for your support! Easy sign-up is exactly what we strive to accomplish! Thank you for your trust!
Going through Support Pets was very easy and helpful to understand the steps.
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
There was confusion to begin with, but I've finally received everything paid for.
I'm a bit confused why we suddenly are asked for the 2nd pets info when it was already provided to start with. Initial application requested the info of both dogs to along with all the survey questions. It looks as if I've paid for one now and I'm being asked to reapply for the 2nd which it said would all be covered.
Very nice & have referred two others to your program.
Thank you for your feedback! Your support is greatly appreciated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are delighted to be of assistance to you and your ESA, thank you for trusting us!