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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The vest I received is heavy weight is does it come in light wait or do you have a tag I can put on his collar for him to wear!
Quick & easy! It took maybe 5 minutes to complete & only a few days to receive!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
Very easy to apply. See only problem is I did not receive a support fast, making it hard to take my animal into any business without it.
Thank you for your support! Easy sign-up is exactly what we strive to accomplish! Thank you for your trust!
Going through Support Pets was very easy and helpful to understand the steps.
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
There was confusion to begin with, but I've finally received everything paid for.
I'm a bit confused why we suddenly are asked for the 2nd pets info when it was already provided to start with. Initial application requested the info of both dogs to along with all the survey questions. It looks as if I've paid for one now and I'm being asked to reapply for the 2nd which it said would all be covered.
Very nice & have referred two others to your program.
Thank you for your feedback! Your support is greatly appreciated.
I received a certificate that covers my dog and cat. It does take some time, so be patient. It's worth doing. Customer services tries their best to take care of what ever situation is given to them. Its good for you, good for your fur babies, and good for the pocketbook.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
Wonderful experience. Very pleased with the process. Much needed and gives me a sense of peace knowing that my boy can assist me anywhere and I appreciate that.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us.
I am pleased with my experience and would recommend this to others. I do though wish there was an ID available like with other companies.
Thank you for your trust! We always try to make the prices affordable and accessible, with a fast and easy application process.
Chase is awesome and loves everyone goes to day care - conditional training
With trainer makes a wonder service dog.
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
It was really easy to get set up with my esa official documents and it was pretty cost effective. I still haven't gotten my esa vest and it's been almost a month.
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Very quick and easy! The approval took no time at all. I had lots of help from customer service along the way and they were all friendly. Delivery was very fast as well with no issues.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
My experience was very informative and easy I have no complaints.
We are happy you found our Support Pets website very informative! Thank you for choosing our company for your ESA needs!
I watched the commercial a million times and it's always said 48 hours I waited a month for a piece of paper and still haven't got my documents in the mail. Just email.
The process was super simple and fast. Thank you for the incredible service, dedication, and superior patient care.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Okay I have a vest and just need the card never received the card or tag
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
Excellent. Thank you. I'm happy to know my Samantha will be able to stay with me no matter where I go.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I have not had the chance to use my ESA documents, so the only reason for 4 stars.
Thank you for using our services, and we hope you find them beneficial.
It was a lot easier than I thought it would be. And very quick!
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. We are glad you are satisfied with our services and appreciate your trust and support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you find our services beneficial, and we hope our partnership can last for years! Thank you for believing in and trusting Support Pets’ services.