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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I love having the service vest! I am a college student with test anxiety and it helps to be able to bring my puppy to class. The only thing I would change is the service tag is plastic, which another dog of mine destroyed, I would change it to metal so it is more durable. Just personally preference.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
It was an exciting journey to do Wandinha's genetic test! I'm considering doing it for my other dog also!
Thank you for your feedback! Your support is greatly appreciated.
If you need these documents in 48hrs... Don't hold your breath. I paid for my documents on September 20th and 2 emails and 3 phone calls and 12 days later I still have not received my documents and the only answer I keep getting is the doctor hasn't signed them. So thier promise to have them to you in 48hrs. Is a complete joke.
I received the ESA documents for my quickly. I am happy with my purchase.
Thank you so much! We are happy to know you enjoy our services.
Quick, efficient and delivers everything promised.
Your satisfaction with our services is what keeps us moving forward! We hope you find our services beneficial too.
Everything is as advertised. Too many emails and a little too expensive but considering everything was delivered as advertised with no hidden fees I'm ok with it.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs.
Great support when I called in with questions! The customer service representative was quite nice and helped me with what I needed.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
So far no problem with my ESA document. My puppy is my companion and currently rent free for Sammy.
Thank you so much! We are happy to know you enjoy our services.
Excellent love the service very please with this service. My dog was able to move in a place where her breed was restricted due to these documents. Very happy
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs.
The experience was simple and processed rapidly helpful and friendly. Excellent.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated! We are looking forward to a longer partnership with you.
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Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
It was so simple to register my baby boy as my esa and when I moved to my new apt I wasn't charged for him at all amazing I will be recommending this service to all my friends
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
It was very easy to apply and very timely. I'm glad I used this service.
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
No complaints! Everything from start to finish was handled with care and ease. I'm relieved that I can now bring my companion with me wherever I go.
We are glad that you have a great experience with our services. Thank you for being so supportive!
It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward!
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated! We hope you find our services beneficial.
I have just went on a vacation to another state and i have been allowed to enter to all hotels,restaurants and stores with my dog registered as a support dog. No questions asked where i have entered and no herrassments.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
Works great and it legit! Definitely recommend for anyone!
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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