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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Their customer Service is amazing. They felt with my questions right away and were very helpful! Everything went as planned. Just waiting to get my harnes and pocket ID's Thank you Support pets for everthing.
Love them and I had them before and I'm so very glad that Khole has them to take care of her stability
Thank you for your kind comments about Support Pets. We appreciate your continued business.
We have used your service for over 4 years and we are very pleased with the attention to detail and fast response regarding our pets being allowed to support us legally with out any worry's
Thank you so much for your kind review of Support Pets. We are thankful for your continued business.
I had to reach out a couple of times, but received my documents in the specified time frame & it included both of my pups.
Thank you very much for your kind review of our company. We are happy to hear you received your documents in a timely manner and hope to continue to exceed your expectations in the future.
It has been a wonderful experience everything was easy to manage and quick in response
It is wonderful to hear our services have been so beneficial to you and your furry pal. Your feedback is greatly appreciated.
Support Pets made it very easy to understand and receive paperwork quickly.
Hello there! We really appreciate your positive feedback concerning our website. Thank you for taking the time to let us know your thoughts. ♥
This was very straight forward and easy to complete.
We are so happy to hear you found our application process simple. Thank you for choosing Support Pets.
I am hoping this will
Ease my travel worries. I just got my info and look forward to our first trip!
We are so happy to hear that Support Pets could be of great service to you! Happy travels!
Easy and fast process! I am excited to get everything so I can take her with me always!
It is wonderful to hear our services have been so beneficial to you and your furry pal. Your feedback is greatly appreciated.
Always available to help keep us contacted to the world our pets live in with us!
It is wonderful to hear our services at Support Pets have been so beneficial to you and your furry pal(s)! Thank you for your kind comment.
I am so grateful of the support I received and glad that someone listens to my needs and the importance of having my dogs as my support pets.
Hi Harold, our furry friends are important to the lives of their pet parents and Support Pets is here to provide the needed service.
It was very good to see I can get at such a low price and very easy to navigate thur the site
Thank you, so, so much for the support, Natalie! ♥
We’re glad to be of service for you and your family, Donna, many blessings to all of you too! ♥
I just honestly answered the Questions and that was it, I was approved and got my official ESA ID card and letters within a couple of weeks!
Time to renew now
Your support is greatly appreciated, Charmaine! ♥
A fraudulent company that doesn't operate with real medical professionals. My landlord's lawyers found out in under 2 hours this "business" is a scam. Spent 2 weeks trying to work with them via email and phone calls giving them the benefit of the doubt and finally gave up. They tried to offer me a discount so I don't leave a negative review, but I don't buy into that bull$#*!. Whatever reviews you see online are likely paid or fake. Don't waste your time or money; your landlord/airline won't accept the letter and you'll wish you had gone with a legitimate company.
Hi there! A member of our team has been in touch with you concerning this matter.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there! We are thrilled to hear your experience with Support Pets was great. We hope to continue to exceed your expectations in the future. Your business means the world to us!