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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Support pets made it stress free to go through this process
Very responsive and many followups to make sure I get my documents. Im happy with the service and the quick service. Im able to get my fur baby everywhere now :)
It is wonderful to know you are enjoying life with your fur baby at your side! ♥
My experience w/support pets and representative has been great! Very friendly and thorough with transactions
We are thrilled to hear your experience with Support Pets has always been great! We hope to continue to exceed your expectations in the future. Support Pets is here for our pet parents and their furry pals!
Very fast service. Easy process.
Now wiring for my ID cards to arrive
Fast and easy! Words we love to hear. Thank you so much for your kind feedback.
Fast and good service. I haven't used my ESA letter yet so I will follow up in case it doesn't work. They are very responsive and attentive to their clients. Fast and reliable.
It is great to hear you had such a positive experience with Support Pets. Thank you so much for your kind review of our company!
Super easy, got a referral from a friend, filled out the questionnaire, and about a day and a half later, got my PDF for my new ESA! I HIGHLY RECOMMEND
We are so thankful to hear your experience with Support Pets was such a positive one! At Support Pets, one of our main goals is to make the application process quick and easy for our loving pet parents.
The service has provided me exactly what I needed. They also offered help with other information that I might need. Continue what you're doing!
I would recommend taking you ESA certificate from Supportpets.com
Thank you so much for your kind and thoughtful review of our company! We are so happy to have you a part of our ESA family!
I've received my documents but they have the wrong name on them they were supposed to have my sons name Jyzell Muriel
Great, they where very helpful and I got my paperwork fast.
Your support is greatly appreciated!
I cant wait to bring my dog with me. I feel bad that I have to leave her home. My anxiety gets bad when she's not with me
It is wonderful to know you will be enjoying life with your dog at your side! ♥
I was very pleased with how fast the doctors approved my ESA and got me my documents. Thank you for understanding the needs of an ESA for some.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. Thank you for choosing Support Pets!
We are so happy to hear your experience with Support Pets has been so positive! Welcome to our ESA family!
Easy and quick thank you for the experience and help
It warms our hearts to read your most kind words!
One of Support Pet’s main goals is to make the application process simple and fast for our loving pet parents!
Had an amazing experience with support pets. Services are super quick. Everything was taken care of.
We are so thankful to hear you found the ESA application process quick and simple.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. It is wonderful to hear you are enjoying life with your pet by your side!
Little trouble with web site…. Not sure if it went through~ it kept kicking out and/or switching screens in the middle… I'll be on the lookout for documents- hopefully it worked. Other than that~ everything was great!
Hi there! We apologize for any difficulties you had while filling out your renewal application. Please contact our customer service if you have not received your ESA approval documents as of yet. Thank you for choosing Support Pets again! We truly appreciate it. ♥
Little trouble with web site…. Nit sure if it went through~ it kept kicking up and/or switching screens in the middle… I'll be on the lookout for documents- hopefully it worked. Other than that~ everything was great!
This is something my family has wanted me to get for awhile. I'm hoping this is legit. Will see in 48 hours.
One thing would be nice is if Paper copies were sent than electronic. I'm old fashioned and like things on paper.
Welcome to our ESA Family! We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. Your approved ESA documentation will contain the license number of the doctor who reviewed and approved your request. We appreciate your feedback concerning the products we offer. We do offer the option to purchase physical ESA documents, but at an additional fee. Please contact our customer service for any questions you may have. We are here for our loving pet parents!
Things are very speedy and i cant wait to get my pet approved!
At Support Pets, one of our main goals is to make it simple and easy for loving pet parents to register their furry angels!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We try to make the application process as stress free as possible for our pet parents!