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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,748 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,534
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,450 reviews
How would you rate Support Pets?
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Tennessee
1 review
0 helpful votes
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Fast service
July 14, 2024

Received my Documents within 24 hours. Very good and fast service

Date of experience: July 4, 2024
Mary Ann G. Support Pets Rep
10 months ago

Your time is valuable to us, we're glad you are satisfied with our services.

Ohio
1 review
0 helpful votes
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Documents
June 2, 2024

It would have been a better experience if I didn't haven't to keep asking for my documents that I deserved to have for my records.

Date of experience: May 23, 2024
Wisconsin
1 review
0 helpful votes
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Great experience & easy process
November 25, 2023

My experience was great, it help me keep my dog with me this was a big relief cause I was going to have to give my dog up without there help idk what I will have done again thank you

Date of experience: November 25, 2023
Mary Ann G. Support Pets Rep
over a year old

We're glad that you have great experience with our services, thank you for making us part of your ESA journey.

Florida
1 review
0 helpful votes
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Fast and efficient
June 17, 2024

I was able to apply online and within a day I got a response and everything went well after that and then a week I received all the papers for Sura

Date of experience: June 7, 2024
Mary Ann G. Support Pets Rep
11 months ago

Glad you had a great experience! Thank you for making our company part of your ESA journey.

Washington
1 review
0 helpful votes
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Easy
June 23, 2024

I had to make my cat an esa or get rid of him and my landlord excepted it so I'm happy

Date of experience: June 13, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're glad you weren't inconvenience by our process, and we hope you find our services beneficial too.

California
1 review
0 helpful votes
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Great experience!
March 1, 2023

It was really easy to navigate as well as decently priced. I was able to cover both my animals and now I'm able to move into my apartment with no hassel

Date of experience: March 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have great experience with our services, and we’re always working hard for your experience to be smooth and easy. Thank you for your support and trust!

Georgia
1 review
0 helpful votes
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Very well thorough
April 12, 2024

Pleasant and over all a fun experience. I loved working with this company and plan on using you guys for my other dog

Date of experience: April 2, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! We're delighted to hear that you found our support thorough, we're glad you chose our company for your ESA needs.

Ohio
1 review
0 helpful votes
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Stressful
December 28, 2023

I have received the documents but I didn't' receive the vest or tags that I paid for. So to rate you I can't until I receive everything that I paid for.

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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Easy peasy
July 13, 2024

Such a speedy affirmation process, very speedy and helpful system.

Date of experience: July 3, 2024
Mary Ann G. Support Pets Rep
10 months ago

Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.

Florida
1 review
0 helpful votes
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Efficient
July 13, 2024

Everything was so easy! The delivery was so fast I highly recommend try this.

Date of experience: July 3, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're so glad you found our service efficient! Thank you for trusting our company for your ESA needs.

Washington
1 review
0 helpful votes
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Support Pets, is the best!.
March 1, 2023

My experience with getting, my letter from you guys. Has been wonderful, if it wasn't for you guys. I wouldn't be able to, bring my dog anywhere. But now i am, and that has made me so happy

Date of experience: March 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kindness! We are glad that you are satisfied with our services, and we hope our partnership could last for years.

Alabama
1 review
0 helpful votes
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Great and Speedy Service
June 1, 2022

Got everything sorted within days of starting (and most of the timeline delay was my own due to my availability to access my email). Very satisfied to say the least.

Date of experience: June 1, 2022
Letti C. Support Pets Rep
over a year old

Thank you for giving time to provide us this awesome review.

Arkansas
1 review
0 helpful votes
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It has been extremely helpful! Going into stores that are crowded is so much easier now that I can take my best friend with me

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Florida
1 review
0 helpful votes
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All went well
April 11, 2024

All went well to receive my documents and it was a very easy process. I feel much better knowing my dog will be with me more often

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that everything went smoothly! We hope you find our services beneficial too.

Alabama
1 review
0 helpful votes
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EASY AND RESPONSIVE
April 11, 2024

Grateful for this team, it made the process of Registering my Percy boy so easy. And when i had questions the support line was extremely helpful!

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted our support pets have made a positive impact! Thank you for trusting us for your ESA needs.

Georgia
1 review
0 helpful votes
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Love it!
April 13, 2024

Very fast process. I like the facts that it was able to give me and easy to access with information and fees. Now I'm just waiting on my vest.

Date of experience: April 3, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that you love it! Thank you for trusting Support Pets for your ESA needs.

Texas
2 reviews
0 helpful votes
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Great service
July 11, 2024

Very helpful and easy to navigate. I will definitely continue to use them.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for sharing your great experience with our services, and we are looking forward to a longer partnership with you.

North Carolina
1 review
0 helpful votes
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Awesome
July 11, 2024

Speed and efficiency were great. They responded quickly and I appreciate their concern.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad of your awesome experience with our services, thank you for trusting Support Pets for your ESA needs.

Florida
1 review
0 helpful votes
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ESA certification
July 11, 2024

It was great. I submitted the request and got the documents fairly quickly.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for choosing our company for your ESA needs, we hope you find our services beneficial.

Minnesota
2 reviews
0 helpful votes
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Positive experience
April 11, 2024

The Support Pets customer service staff was very helpful and responsive during the process of attaining ESA documents for my pet- would definitely recommend!

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear you had a positive experience! Thank you for trusting Support Pets for your ESA needs.