Overview
Support Pets has a rating of 4.7 stars from 12,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
I have PTSD and this is a live saver for me and my dog, she is a German Shepard Pit Bull mix and I have such a hard time getting into certain places because of her breed. Shera is not only my heart but also my savior in many difficult moments.
Found out of support pets has has helped me out greatly I now feel content and calm and feel much better that I'd have a peace and freedom to be able to spend with Jasmine and build myself up again.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
They were very helpful in helping me get me pit bull esa certified!
Thank you for your feedback it is greatly appreciated!
Awesome! I loved that I'm able to be with my 2 dogs! I was afraid I wouldn't bd able to, because one of my dogs weight Is more than the weight limit at my New apartment complex..
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
I just moved to an apartment building that does not except pets thanks to the documents i recieved i am able to keep my pets
We're delighted to know of your great experience with our services, thank you for your trust.
I received everything within 2-3 weeks. I'm very satisfied. I've already used the letters for housing. Thank you so much.
Thank you for the positive ratings on our website and for trusting our company for your ESA needs. We are looking forward to a longer partnership with you.
I wasn't clear on the price and details, and the support line explained everything and they were very friendly.
Your satisfaction fuels our mission to support pets and their owners. Thanks for sharing your feedback!
I had friends use this website that they recommended me I didn't hesitate they charge you for a letter from a doctor that I'm 100% sure that any apartment complex would take but when it comes to renting a house they ask for a certificate which I think it should've came along with the doctors letter but instead you have to pay $39.99 separately for a ESA ID to get a free certificate. It just makes the process a bit difficult because how long you have to wait and houses come and go when it comes down to rental property
In most cases, they're not supposed to deny you, but applying for a rental house they will make it difficult when you do not have a ESA certification in hand, which they will not tell you know, but they will tell you 14+ other applicants applied for this house just in case for those who are a trying to apply for a rental house
Overall everything that they say on this website is promising. The shipping just takes longer for physical paperwork and I don't think it's worth $130 for a letter I think it should be the certificate once again
We appreciate your positive feedback on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.
I renewed on time, but never received acknowledgment, took many phone calls to resove and get my acknowledgment.
This document has help me a great deal.looking to move but was getting denied from ever where.coukd find a place to live into a friend told me about this. This document work beautifully
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Just a renewal. I had gotten an email and a text saying that my renewal was coming up. Was thankful. I got it because I forgot about it so now my dog is recertified.
Thank you for your loyalty to us! We are glad you stayed with us for years and look forward to a longer partnership with you!
Received my Documents within 24 hours. Very good and fast service
Your time is valuable to us, we're glad you are satisfied with our services.
My experience was great, it help me keep my dog with me this was a big relief cause I was going to have to give my dog up without there help idk what I will have done again thank you
We're glad that you have great experience with our services, thank you for making us part of your ESA journey.
I was able to apply online and within a day I got a response and everything went well after that and then a week I received all the papers for Sura
Glad you had a great experience! Thank you for making our company part of your ESA journey.
I had to make my cat an esa or get rid of him and my landlord excepted it so I'm happy
We're glad you weren't inconvenience by our process, and we hope you find our services beneficial too.
It was really easy to navigate as well as decently priced. I was able to cover both my animals and now I'm able to move into my apartment with no hassel
We are glad that you have great experience with our services, and we’re always working hard for your experience to be smooth and easy. Thank you for your support and trust!
Pleasant and over all a fun experience. I loved working with this company and plan on using you guys for my other dog
Thank you for your feedback! We're delighted to hear that you found our support thorough, we're glad you chose our company for your ESA needs.
I have received the documents but I didn't' receive the vest or tags that I paid for. So to rate you I can't until I receive everything that I paid for.
Such a speedy affirmation process, very speedy and helpful system.
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nothing can ease our anxiety but having our ESA around, we are glad we can assist.