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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,530
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,434 reviews
How would you rate Support Pets?
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New York
1 review
0 helpful votes
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Smooth
July 11, 2024

Very smooth process, very happy with the end result and how easy everything was.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad you are enjoying our services, thank you for trusting Support Pets for your ESA needs.

Minnesota
1 review
0 helpful votes
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Very happy with this
May 16, 2024

People are very respectful and always asking to pet her, it's just wonderfull that I can now take her with me places I never could before

Date of experience: May 6, 2024
Mary Ann G. Support Pets Rep
12 months ago

We're glad that you are satisfied with our services, thank you for making Support Pets part of your ESA journey.

Texas
1 review
0 helpful votes
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Great!
May 16, 2024

Everything is good only issue been having is with my apt complex. They took the fees off and tried to put them back on my acct

Date of experience: May 6, 2024
Texas
1 review
0 helpful votes
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Excellent service
July 11, 2024

Getting the Emotional Service Animal certification for my doggies was a breeze. Excellent service!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for a positive rating on our website, and thank you for sharing your wonderful experience with us.

Virginia
1 review
0 helpful votes
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Great Experience
October 1, 2023

I am so Grateful for Support Pets help with getting my ESA for my Furbaby. They took alot of stress off of me and made the process easy and worth while and I truly Appreciate Support Pets for everything. Thank you Support Pets!

Date of experience: October 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Ohio
1 review
0 helpful votes
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10 out of 10
May 25, 2024

Thank you for making me feel at ease with my move and ease of your website! It worked perfectly for us!

Date of experience: May 15, 2024
Wisconsin
1 review
0 helpful votes
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Great!
August 10, 2023

After everything that I have been through its has been tough with housing and everything. But with their help I got the papers I need to bring my baby (dog) kiko with me.

Date of experience: August 10, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad your experience was great using our services! Your satisfaction with our services is what keeps us moving forward!

Oklahoma
1 review
0 helpful votes
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I pray it works!
October 18, 2022
Updated review

I pray it works …. I have to find a new place for us. Hopefully this will help make it easier to do that and have my pupper with me! I want to get him a vest and leash.

Date of experience: October 18, 2022
Mary Ann G. Support Pets Rep
over a year old

Your convenience always matters to us. Thank you for your trust!


I pray it works
October 2, 2022
Previous review

I pray it works

Date of experience: September 2, 2022
Ohio
1 review
0 helpful votes
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Dissappointed
August 31, 2022

I was dissappointed that none of the items were hard copies considering the price i paid. I was unable to download because i didn't have a printer. What you do is a valuable service and i thank you.

Date of experience: August 1, 2022
Vinnie M. Support Pets Rep
over a year old

We sent you a private message to help you with this. Thanks for trusting and choosing us!

Washington
2 reviews
0 helpful votes
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Thought it was a scam
November 8, 2023

But it turned out to be for real. But at first my documents wouldn't load. It kept running me in circles with making me reset my password over and over.

Date of experience: November 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Our services are legitimate because we are affiliated with licensed doctors to provide ESA approval. We hope you find our services with Support Pets beneficial!

Virginia
1 review
0 helpful votes
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Simple and quick
June 3, 2024

Everything was super straight forward and easy to navigate. The process was really quick and efficient.

Date of experience: May 24, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're so glad you found the process easy and efficient! Thank you for trusting Support Pets for your ESA needs.

Pennsylvania
1 review
0 helpful votes
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Extremely supportive!
December 1, 2023

My experience with Support Pets has been great! The support team has been responsive and I received my documentation, certificate, and Genius Tag in a timely manner.

Date of experience: December 1, 2023
New Hampshire
1 review
0 helpful votes
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I need them to be service dog
June 2, 2024

How do I make them service dogs. The place i am at will not except my dogs as emotional support dogs they have to be service dogs

Date of experience: May 23, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for the positive rating on our website, please contact our Customer Service team to better assist you with your inquiry.

Georgia
1 review
0 helpful votes
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Timely Manner
December 1, 2023

I needed ESA paperwork for my new home that I moved into. I took a questionnaire and sent that back and waited for the doctor to get back to me and with in 24 I had my documents.

Date of experience: December 1, 2023
Hawaii
1 review
0 helpful votes
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Very easy to fill out and understand. ESA certification was quick and very timely.

Date of experience: July 4, 2024
Oregon
1 review
0 helpful votes
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MANDY AND MIMZY
May 6, 2022

Thank you again for registering Mimzy this year she has been with you since 2006, Mandy is new and will always be registered with you. Thank you for your wonderful service you are the best.

Date of experience: May 6, 2022
Letti C. Support Pets Rep
over a year old

It is wonderful to hear our services have been so beneficial to you and your furry pals, Mimzy and Mandy. Thank you very much for your kind comments and continued support of our company. It means the world to us! ♥

South Carolina
1 review
0 helpful votes
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Shera
July 22, 2023

I have PTSD and this is a live saver for me and my dog, she is a German Shepard Pit Bull mix and I have such a hard time getting into certain places because of her breed. Shera is not only my heart but also my savior in many difficult moments.

Date of experience: July 22, 2023
Mary Ann G. Support Pets Rep
over a year old

Nothing can ease our anxiety but having our ESA around, we are glad we can assist.

Ohio
1 review
0 helpful votes
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Highly recommend
November 1, 2023

Found out of support pets has has helped me out greatly I now feel content and calm and feel much better that I'd have a peace and freedom to be able to spend with Jasmine and build myself up again.

Date of experience: November 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Washington
1 review
0 helpful votes
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Good
July 12, 2024

They were very helpful in helping me get me pit bull esa certified!

Date of experience: July 2, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your feedback it is greatly appreciated!

Texas
1 review
0 helpful votes
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Great Service
November 1, 2023

Awesome! I loved that I'm able to be with my 2 dogs! I was afraid I wouldn't bd able to, because one of my dogs weight Is more than the weight limit at my New apartment complex..

Date of experience: November 1, 2023
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.