Overview
Support Pets has a rating of 4.7 stars from 12,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
This is my third year applying for ESA. It is such an easy process and they are quick with sending you your documents!
Support Pets made it very simple to submit information and I received my documents in less than 24 hours. Great and easy process.
Hi there Tyan!
We're so glad to hear that the process was simple and fast for you! Getting your documents quickly is always a plus. Thank you for choosing us, and if you ever need anything, we're here to help!
Thanks for keeping my Marcus secure with the Esa process. No pet fees or rent. Now I can take him with me everywhere.
They help me a lot and the certificate for support pet came fast not even 48 hours. Thanks again and Gad bless you!
Thank you, Francisca. We're so happy to hear we could help and that you received your certificate quickly. We're also grateful to your friend for recommending us. Wishing you all the best, and we're here if you ever need support again.
Super fast and easy process. I did have to contact customer service for a change in my documents and they fixed it asap
Everything from start to finish was absolutely amazing. The process was very easy, and I had all of my documents within 12 hrs.
Hi Dennis,
Thank you so much for the wonderful feedback!
We're really glad to hear that your experience—from start to finish—was smooth and easy, especially on mobile. Getting your documents within 12 hours and receiving a clear, timely response to your question is exactly the level of service we aim to provide.
It means a lot that you chose us based on what you heard—and even more that the experience lived up to the reviews. We're always here if you need anything in the future!
Easy, Fast and extremely helpful. The process was a breeze and now I'm able to have my baby with me wherever I go.
Hello Tanica!
Thank you for your kind words. We're so glad the process was smooth and that you're now able to have your companion with you. It means a lot that a family friend recommended us, and we’re here for you whenever you need support.
I had a great experience here having my two dogs set up as my Support Animals, which help me feel better throughout everyday.
Hello Paul,
Thank you so much for your kind words!
We’re glad to hear you had a great experience getting your two dogs set up as your Support Animals. Knowing they help you feel better every day is exactly why we do what we do.
And thank you for trusting us based on our reputation—it truly means a lot. If you ever need anything else, we're here for you and your pups!
It was fast, quick, and easy. I could print off documents that I needed so would not have wait for a certificate.
Hello Sharon!
We're so happy to hear that you had a fast and easy experience! Having instant access to your documents makes things so much more convenient. Thank you for trusting us, and if you ever need anything, we're here to help!
This experience has been refreshingly simple and easy. I appreciate this very much. So many things are getting more complicated these days.
We are glad to hear that! Enjoy it to the fullest with your ESA!
This experience was fast and easy gave me all the information needed and help me attain proper training for my dog so not only are they a emotional support animal, but a psychiatric service animal as well thank you so much!
Hello Tyler,
Our pleasure! Your feedback keeps us focused on constant improvement.
The seamless process was great and gave me peace of mind knowing my dog could be with me now no matter what.
Hello Ryley!
We're so happy to hear that you had a great experience and that your ESA brings you peace of mind. Knowing your dog can be with you is truly invaluable. Thank you for trusting us! If you ever need anything, we’re here to help.
Extremely fast and helpful service! I was able to do the whole process in less than 5 minutes, which included response time from staff. 5 🌟
Hello Jamie!
We're so happy to hear that the process was fast and helpful for you! Making things quick and seamless is what we strive for. Thank you for your kind words and for trusting us—we truly appreciate it!
Pain free fairly fast process. Would recommend. Now my Wheeler boy and my little ham Sammy are set for the next year!
Hello Chad,
Our pleasure! We’re so glad Support Pets could provide the help you needed. Thanks for sharing your experience!
The person helped us get our ESA papers fixed right away. We promptly got them fast and efficiently. Appreciate all the help.
Hi Alison!
We're so glad to hear that our team was able to assist you quickly and efficiently! Providing great customer service and support is our priority, and we truly appreciate your kind words. If you ever need anything else, we're always here to help!
Getting my fur babies certified was such a painless and quick process! I was hesitant at first, but now I'm fully satisfied!
Hello Tonya!
We're so happy to hear that you had a great experience and that the process was quick and easy for you! It's completely normal to be hesitant at first, but we're glad we could provide the support you needed. Thank you for trusting us!
This experience has been very easy and fast in registering my dog as an ESA! I received my documents the next day
Hello Allison!
We’re glad to hear the process was quick and easy for you! Thanks for trusting us and for following your friend’s recommendation. If you ever need anything, we’re here to support you and your ESA!
I am a new pet owner and never knew you could get something like this but I think it's an amazing thing!
Hello Judith,
That’s amazing—welcome to the pet parent club! 🐾💙
We’re so happy to hear that you had a great experience and discovered how helpful an ESA letter can be. Pets bring so much love and support into our lives, and we’re glad we could be part of your journey.
If you ever have questions or need anything in the future, we’re always here for you!
It was such an easy smooth process. I'm disabled with ADHD, ADD, PTSD, mood disorder, severe depression and anxiety among other things. I'm grateful the process went so well
Hello Jennifer! We're so glad to hear that the process was smooth and easy for you. Your well-being is important, and having an ESA can make such a positive difference. Thank you for trusting us, and if you ever need any support in the future, we're here to help! Wishing you and your ESA all the best.
Getting started was quick and easy the doctors response for approval was fast I applied and by the next day I was not only approved but also had my documents/ prof of my dog being my emotional support animal.
Hi there Kimberly!
Thank you for your kind words! We're so glad to hear the process was quick and smooth for you and that you received your documents promptly. It’s wonderful that your mom recommended us, and we’re happy you had a great experience. We're here for you whenever you need us.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jasmin!
We're so happy to hear that you've had a great experience with us for three years! Thank you for trusting us and for your continued support. Let us know if you ever need anything—we're always here to help!