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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Fast, easy, not stressful, professional documents, and all in one shop
Hello Nicole,
Thank you for your amazing feedback. It’s our pleasure to be your trusted partner.
Really fast service and easy to use. Even corrected my dogs name within a day. Thank you!
Hello Hailey,
We're delighted to know you're happy with our service. It's our pleasure to contribute to your success.
Hi Imam,
Your satisfaction is what drives us. It’s always our pleasure to serve you with dedication.
Thank you so much for such an easy way to help me get the ESA. Now my fur baby can go with me when traveling and taking her into a store.
Hi Pam,
Thank you for sharing your experience with us. It’s our pleasure to make every moment count for you.
Hello Jant,
We're truly grateful for your feedback. It's our pleasure to provide you with outstanding service.
Very smooth experience. Easy to process and quick turn around. Would recommend
Hi Sarah,
Thank you for your kind words! It's always our pleasure to ensure you have the best experience possible.
Every question was straight forward and will help me take my ESA buddy everywhere I need to ensure I'll feel safe and less anxious.
Hello Denecia,
We're so glad to hear your positive feedback. It’s our pleasure to make your journey with us seamless.
So easy and amazing! Fast approval for my move. Would recommend!
Hi Lilyauna,
Your appreciation means a lot to us. It's always our pleasure to exceed your expectations.
Outstanding and fast service. I recommend you highly and so does my fur baby. Thank you so much for making me and Reilly life together more enjoyable. God bless you.
Hi Annette,
Knowing that you’re satisfied makes it all worthwhile. It’s our pleasure to assist you every step of the way.
Hello Erica,
Your feedback is incredibly encouraging. It’s our pleasure to go the extra mile for you.
Everything was fine and done in a timely manner. Was easy to complete.
Hi Ashley,
We’re so happy to hear your positive words. It’s our pleasure to meet and exceed your expectations.
Hi Brian,
Our pleasure! We're so glad you felt supported throughout the process. 🐾💙 If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Super easy and accessible. It was easy to sign up and apply as well as receive the documents in a quick and timely manner.
Hello Taryn,
Your kind words are a testament to our efforts. It’s always our pleasure to ensure your satisfaction.
Was fast, easy and made me feel comfortable, safe, and heard.
Hi Skylar,
We’re thrilled to know you’re happy with our service. It’s our pleasure to be part of your journey.
I am glad to have found this site. I was skeptical about it at first but with just a few questions that I answered, I am now able to have my ESA dog to live with me. Thank you!
Hello Ivan,
Our pleasure! We're so happy to hear that you’re now able to have your ESA dog with you—it means the world to us to make a difference. 🐾💙 We sincerely apologize for the technical issues you faced along the way and appreciate your patience. If there’s anything else we can do to improve your experience, please let us know. We're here for you!
Great, easy to do, works for everything the way it's supposed to. Definitely will save you money
Hello Zander,
Thank you for your trust in us. It’s our pleasure to provide the quality service you deserve.
Fast, efficient, easy. No hassle. Got my email within 48 hours.
Hi Rebecca,
We’re so grateful for your support. It’s always our pleasure to make your experience with us enjoyable.
Very easy and professional and it helps me a lot knowing how helpful it is
Hi Jemmely,
Thank you for sharing your experience with us. It’s our pleasure to make every moment memorable for you.
I'm a 25yr. Retired public servant. As a Firefighter/Critical Care Paramedic and Tactical Paramedic I've seen alot of things you just can't forget. My dog Rocket helps me to keep some of those memories suppressed. This organization helps me to have Rocket with me all of the time. Thank you!. The only thing is it is taking a while to receive his vest and other devices.
Hello David,
Our pleasure! It means so much to us that we could help you keep Rocket by your side—he sounds like an amazing companion. 🐾💙 Thank you for your service and the sacrifices you’ve made; we’re honored to support you in any way we can. We’re sorry to hear about the delay with Rocket’s vest and accessories. Please reach out to our customer support team at info@supportpets.com, and we’ll look into this for you right away. You and Rocket deserve the very best! 😊
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rebecca,
It’s so rewarding to hear from you. It’s always our pleasure to ensure your satisfaction.