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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very pleased with the experience I had with the company will return
So far so good, would have given 5 stars but only cause I didn't get my vest and leash, I had to perches separately, thought the price would include the nessary equipment when paying for documents and a dr. referral
It just made my life so much easier to be able to have my family with me everywhere at this point
Hi Timothy,
We're thrilled you had a great experience with us—it was our pleasure to serve you.
This was a great help to me for my mental health and anxiety!
Hi Lateia,
Hearing this makes our day! It’s always our pleasure to provide the best service possible.
If you love your pet and need them with you for comfort and support. It's a must have if you didn't want to give your best friend away or something else
Hello kenneth,
We're so glad we could assist you. It’s always our pleasure to meet your expectations.
Super Easy and Quick! I had some trouble with checkout but once I tried a few times it finally went through. Contacted support they just told me to try again
Hi Alexander,
Thank you for your kind words! It's our pleasure to serve you and ensure you have the best experience.
Very good and simple process experience. I appreciate the opportunity for this easy access.
Hi Claudia,
We're thrilled to hear your feedback. It’s always our pleasure to assist you in any way we can.
I love how easy and affordable it is to make my dogs ESAs so that I can take them with me everywhere!
Hello Callie,
Your satisfaction means the world to us. It's truly our pleasure to provide excellent service.
Received my paper work real quick. Very glad we have this site.
Hello Jazmine,
Thank you for sharing your positive experience. It’s always our pleasure to meet your needs.
Hello Jaclyn,
Hearing this from you makes our day. It’s our pleasure to go above and beyond for you.
No issues at all. I was renewed immediately even though I was a bit late. Highly recommend!
Hello Victoria,
Your kind words inspire us to keep doing our best. It's our pleasure to serve you.
No pensé que fuera así de rápido y fácil para mi perro y me esposo ya que el necesita mucho de su bebé peludo
Hola Duniesky,
Estamos muy agradecidos por tus comentarios. Siempre es un placer para nosotros hacer que tu experiencia sea excepcional.
This a great option for pet parents! I didn't know that I needed, until I needed.
Hi Tangela,
Thank you for choosing us! It's our pleasure to provide you with top-notch service.
Great response and experience. Easy to follow the steps. Got the documents quickly to turn into my landlord. Thank you!
Hi Jessica,
Your feedback motivates us to continue improving. It’s our pleasure to support you every step of the way.
It was easy and efficient to get my dogs certified as ESA dogs. After the series of traumas I've experienced, it totally matters and really helps me to have my pups with me and of course, where I live.
Hello Greg,
We’re overjoyed to hear about your positive experience. It's our pleasure to exceed your expectations.
Very easy process. Was very satisfied. My baby can go with me everywhere.
Hi Rhonda,
Your satisfaction is our ultimate goal. It’s our pleasure to be part of your journey.
This website helped me with everything I need to apply for my Emotional Support Animal. I am thankful for no issues and it was a smooth process.
Hello Edgar,
Thank you for your support and trust in us. It’s our pleasure to deliver the best service possible.
They reached out to remind me that My ESA had expired. In just minutes I was able to renew seamlessly. In such a short amount of time that worked out perfect as I was filling out applications to move and needed all info ASAP.
Hello Jennifer,
Thank you for sharing your experience! We're so glad we could help you renew your ESA documentation quickly and seamlessly. Timing is everything, especially during a move—wishing you the best of luck with your applications! Our pleasure!
This process was so quick and simple and gave me piece of mind about moving into a new place with my dog.
Hello Haleigh,
We deeply appreciate your feedback. It's our pleasure to make a difference for you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christopher,
Our pleasure! Your happiness is our top priority, and it’s amazing to see it reflected in your feedback.