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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very simple and quick process that worked well with my apartment! Thanks!
Hi Annis,
Thank you for your wonderful feedback! It’s always our pleasure to help you achieve your goals.
Obtaining my ESA letter was very straightforward and easy. I have not submitted my letter to my leasing office yet but the process was extremely easy.
Hi Lashunda,
Your appreciation keeps us motivated. It’s our pleasure to make every interaction with you outstanding.
The service was fast and the process was easy. The turn around time was quick and constant communication
Hello Jenerica,
We value your feedback deeply. It’s our pleasure to provide reliable and top-tier service.
We have not used the service yet, wish us good luck! We hope our experiences are as great as the ads
Hello Yuridiana,
We’re overjoyed that you’re pleased with our service. It’s always our pleasure to be here for you.
Easy and simple and thank you for very good experience with you
Hi Sherin,
Your satisfaction is our top priority. It’s always our pleasure to ensure you have the best experience.
Super easy to go through and helped me a lot with applying to my apartments
Hi Ricardo,
Thank you for letting us know how we’re doing. It’s our pleasure to serve you and make a difference.
Just waiting for what you sent in the mail. The dog's ID should have the dog's photo.
Hello Gustavo,
Your feedback means so much to us. It’s our pleasure to provide you with an exceptional experience.
Easy to navigate and quick turnaround for documents. Great job
Hello Kaylee,
Thank you for your kind words! It’s always our pleasure to go above and beyond for you.
Hello Ambar,
We’re truly honored by your positive feedback. It’s our pleasure to serve you with dedication.
Hi Sophia,
Your satisfaction brings us joy. It’s our pleasure to ensure you have a seamless experience.
I had a great experience i got my papers with no problems and the customer support is great and very on time
Hello Jacob,
We deeply appreciate your support. It’s always our pleasure to deliver the best we can.
Easy to do happy with being able to keep my pets with us as we move out of state
Hi Dawn,
Hearing this from you is so rewarding. It’s our pleasure to make your needs our priority.
All the information was easy to understand and follow through I'm glad my furry babies get so stay with me
Hello Benjamin,
Your kind feedback makes our day. It’s our pleasure to work hard for you.
I had one problem regarding billing but it was immediately fixed! Great customer service!
Hello Crystal,
Our pleasure! We're so glad to hear that the billing issue was resolved quickly and that you had a positive experience with our customer service team. 🐾💙 If you ever need assistance again, don’t hesitate to reach out—we’re always here to help!
Quick response and overall experience fine so far! Quick response and overall experience fine so far! Response and overall experience fine so far!
Hi Patrick,
Your appreciation keeps us motivated. It’s our pleasure to continue delivering exceptional service.
Dice que el tag es gratis y me cobraron 42 dólares más 2.99 que decía no me gustó para nada
Hola Sabash,
Lamentamos mucho escuchar sobre tu experiencia con el cobro del tag. Queremos asegurarnos de resolver esto para ti. Por favor, comunícate con nuestro equipo de atención al cliente enviando un correo electrónico a info@supportpets.com o utilizando el chat en nuestro sitio web. Comparte los detalles de tu pedido, y estaremos encantados de ayudarte a aclarar y solucionar el problema.
Gracias por informarnos, y trabajaremos para mejorar tu experiencia.
Easy process, transparent and helpful. The renewable process is nice and the discount is appreciated as well
Hi Jaylen,
Thank you for letting us know we’re doing well. It’s always our pleasure to serve you.
Received all the paperwork within hours will use again. Easy to use as well.
Hello Christopher,
Our pleasure! Helping you is what we’re here for.
Feliz y agradable lo recomendaría a todos mis amigos que tengan mascotas porque es un proceso súper fácil y rápido en menos de 24 horas ya tenía mis aprobaciónes
Hola Josma,
¡Nos da mucho gusto saber que el proceso fue súper fácil para ti y que te encantó! 🐾💙 Qué maravilloso que ya tienes tus aprobaciones en menos de 24 horas. Gracias por recomendarnos a tus amigos que tienen mascotas; estamos aquí para ayudar siempre que lo necesiten. Si necesitas algo más, no dudes en contactarnos. ¡Estamos para servirte! 😊
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lindsey,
Knowing we made a difference for you means everything. It’s our pleasure to assist in every way we can.