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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very easy to obtain the ESA documents for both my dogs. This a great service for renters.
Was very helpful and user friendly with urgency I was able to start living happy with my animal great resources
Hello! Thank you for your kind words.
We’re glad our service was helpful, user-friendly, and met your needs with urgency. It’s great to know we could help you and your animal start living happily together. If you ever need further assistance, we’re here to support you.
Quick, easy, and efficient. The survey is easy to navigate and answer honestly.
Hi there! Thank you for your feedback.
We’re glad to hear that you found the process quick, easy, and affordable. Making it straightforward and efficient is always our goal. If you have any other questions or need assistance, feel free to reach out. We’re here to help.
Getting my eas certificate was super easy. You fill out a few questions and two days later I got the email I was approved with my papers.
Hi there! Thank you for sharing your experience.
We’re glad to hear the process was simple and convenient for you. Being able to handle everything online is one of the ways we aim to make things easier. If you need any further assistance, we’re here to help.
Hello twila,
Our pleasure! Knowing we’ve met your needs is what makes our work meaningful.
Easy and very helpful! I recommend Support Pets to everyone!
Hello there! Thank you for your kind feedback.
We’re so pleased to hear that you found our program easy and helpful. Recommendations like yours mean a lot to us. If you ever need assistance, don’t hesitate to reach out. We’re here to help.
It was a great and fast experience! Definitely recommend for all pet owners!
Hi there! Thank you for your feedback.
We’re glad you had a great and fast experience with our service. It’s wonderful to know you’d recommend us to other pet owners. If you need any further assistance, we’re here to help.
Happy I found this company. I am much happier now with my puppy by my side.
Hello! Thank you for sharing your experience.
We’re so glad we could help make it easier for you to have your puppy by your side. If you ever need anything else, don’t hesitate to reach out. We’re here to support you.
So far, so good. The application was effortless to fill out. Thank you very much!
I haven't received my Support Pet ID
I haven't received my card yet.
The experience was good and helpful. I hope to keep having more good experience with y'all's company.
Hi there! Thank you for your feedback.
We’re glad to hear you had a good and helpful experience with us. We’re here to ensure your future experiences are just as positive. If you ever need assistance, feel free to reach out.
Gave me what I needed to get my kitty registered so now I can bring him places which eases my stress and anxiety.
Hello! Thank you for sharing your experience.
We’re happy to hear that we could help you get what you needed for your kitty. Knowing it has helped ease your stress and anxiety means a lot to us. If you need any further assistance, we’re here to help.
Fast and easy process. I had questions about my order and got answers quickly.
Hello Katlyn,
Our pleasure! It’s always fulfilling to see our efforts making a real impact.
It's been great and I love it just hoping I can get approved for another
Hello Bethany,
Our pleasure! We’re glad to know our service has been valuable to you.
The process of certifying my pets was very easy and quick, customer service was very helpful and I'm very happy to be able to have my pets with me no matter where I go as they help calm my anxiety and relive my stress. I would defiantly recommend supportpets. And the pricing was very reasonable as well I paid less than $200 for both of my cats.
Hi there! Thank you for sharing your experience.
We’re glad to hear that the process was quick and easy for you and that our customer service team was helpful. It’s wonderful that your pets can now stay by your side to help relieve your anxiety and stress. We appreciate the recommendation from your mother and are happy to have been able to assist you. If you ever need anything else, don’t hesitate to reach out.
I'm so glad that my fur babies are ESA certified. I can take them with me and not have to worry about them.
Hi there! Thank you for your feedback.
We’re happy to hear you’re satisfied and that your fur babies are now ESA certified, giving you peace of mind. We’re glad we could provide helpful updates and support. If you ever need assistance, we’re always here to help.
I need to know my exact total charges. Overall, it was an easy, positive experience.
Hi Randi,
We're glad to hear that you had a positive experience! 😊🐾 If you need a breakdown of your exact total charges, please check your confirmation email, including your spam or junk folder, as sometimes emails get filtered there.
If you still need clarification, feel free to reach out to our support team at info@supportpets.com, and we’ll be happy to assist you with the details of your order.
Very good.just a lot of push to buy more.i don't need anything else.
Hi Kristina,
Our pleasure! We take pride in ensuring you receive the best service possible.
Now my baby can move with me! This was simple and I am excited to receive his certification.
Hi there! Thank you for sharing your experience.
We’re glad the process was quick and easy for you, and it’s great to hear that your baby can now move with you. If you’re unsure about your order or the extra items, feel free to reach out to our customer support team at info@supportpets.com, and they’ll be happy to assist you. Let us know if you need anything else.
No problem here no problems here no problems here no problems here it's working it worked it's beneficial and beneficial for my dog and beneficial for me
Hello there! Thank you for sharing your feedback.
We’re glad to hear that the process worked well for you and your dog and that it’s been beneficial for both of you. If you ever need any assistance or have questions, we’re here to help.
Using this site is the absolute easiest thing and the videos make everything make since. And everything is at my fingertips so easy to purchase the recommended supplies.
Hello! Thank you for your feedback.
We’re glad to hear that you found the process simple and the resources helpful. It’s great that everything you needed was easily accessible. If you have any questions or need further assistance, we’re here to help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi! Thank you for sharing your experience.
We’re glad to hear that obtaining the ESA documents for your dogs was easy and that our service has been helpful for renters like you. If you need any further assistance, don’t hesitate to reach out. We’re here to help.