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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Found them through reddit and www unsure first, but they were super speedy and reliable
Needing my documents quick for housing and support pets was very prompt and easy!
Hello Hannah,
Our pleasure! Your satisfaction is what drives us to keep delivering excellence.
The process was easy and quick. Now I can enjoy with my boys in more places without restrictions. I'm very happy with my decision of getting these documents.
Hi Hidel,
Our pleasure! We appreciate the opportunity to be a part of your success.
I love it, I haven't received the documents yet, but I'm waiting for them with all the security in the world.
Hi Marianny,
Our pleasure! Knowing you’ve had a great experience makes our work so fulfilling, and don't worry you should get your documents briefly.
Fast and easy thank you. Appreciate it it and was able to download to my Apple wallet! Was very affordable too!
Hello Priscilla,
Our pleasure! Your feedback reassures us that we’re on the right path.
Thank you so much for your assistance in getting my fur babies ESA documents. You were such a pleasure to work with.
Hi Peggy,
Our pleasure! It’s always a joy to see how our service has benefited you.
Thank you for everything! I'm pleased with the documents that I received
Hi Lauren,
Our pleasure! We love making a positive impact, and we’re thrilled to hear this.
On time and quick if I need anything they answer within the next day received my documents easy
Hi Byron,
Our pleasure! We’re honored to be a trusted part of your journey.
Just had some problems downloading digital ESA card. But overall service was great.
Hi Patricia,
Our pleasure.
We're glad to hear you had a great experience overall. If you're still having trouble downloading your digital ESA card, please reach out to info@supportpets.com, and our support team will be happy to assist you.
We appreciate you choosing us and are always here to help!
This has been a wonderful experience to grant the ESA and use the service for helping me to stay secure and stable.
Hi Jon,
Our pleasure! Helping you achieve great results is what keeps us motivated.
This company is easy to work with. They are efficient and quick to respond. Thank you.
Hi Laurie,
Our pleasure! We take great pride in delivering the best experience possible.
Support team is very helpful, provided lots of educational lessons on what I was getting into and overall information on my new account and annual licensing information for my animal.
Hello Veronica,
Our pleasure! Seeing your satisfaction makes all the effort worthwhile.
The doctor's NPI registry # of my doctor was *******890 which when you look him up online, it's not his registry number.
Hello Amy,
We sincerely apologize for the delay in response and any concerns regarding the NPI registry number. We take these matters seriously and want to ensure everything is correct for you.
Please email us at info@supportpets.com with your order details so we can investigate this issue immediately. If you've already reached out and haven't received a response, please check your spam or junk folder, as emails sometimes get filtered there.
We truly appreciate your patience.
I have very bad anxiety and being able to have my dog with me everywhere now makes a world of difference!
Hi Tanea,
Our pleasure! Your support and feedback mean the world to us.
Thanks for helping with proper documentation so that my pets are welcomed where I need them to be.
Hi Torah,
Our pleasure! Knowing we’ve met your expectations makes our day.
Great and i totally recommend this service to anyone looking for these type of documents
Hi Dillon,
Thank you so much for your feedback, we appreciate it!
Thank you for helping us get an ESA for our babies and taking the burden of extra fees and landlord restrictions out of our hands.
Hello Joselyn,
Our pleasure! Your words inspire us to keep delivering the best service possible.
Needed support paperwork for 2 pets and the process was simple. Customer support was great and the website is easy to navigate. Would recommend 100%!
Hi Alicia,
Our pleasure! It’s always rewarding to know we’ve met your expectations.
Good for the moment. I didn't use the documents yet, so I hope everything works good.
Hi Maria,
Our pleasure! We love knowing we’ve played a role to improve your life with your ESA.
They made my renewal process fast and easy, however I did have to go through the questionare process again but there were some new changes I learned about.
Hello Ivette,
Our pleasure! Your experience matters, and we’re happy to be a part of it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chloe,
Our pleasure! It’s incredibly rewarding to know we’ve been able to help.