Overview
Support Pets has a rating of 4.7 stars from 12,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
So easy to do and be approved. Easy to renew, and the payment is on small price.
Very satisfied so for, things have progressed as they were explained I am lookig forward to working with this company in the future should there be a need.
Hi Barbara! Thank you for sharing your experience.
We’re so glad to hear things have progressed as expected and that having your fur baby with you will make navigating challenging situations easier. We’re here to support you now and in the future, so don’t hesitate to reach out if you need anything. Thank you for choosing us!
Quick and painless! Everything was easy to answer and they were informative.
Hi Jennifer,
We appreciate you taking the time to leave such positive feedback! We’re so glad we could meet your needs. If you need anything at all, we’re here to help. Have a fantastic day!
Thanks for the help, very attentive to details. Quick and very informative
Hi Tamara,
Thanks for your kind words! We’re thrilled to know that we made a difference for you. If you have any more questions or need assistance, we’re always here to help. Have a great day!
Very easy to get the process done, process went smoothly. Easy to understand instructions.
Hi there! Thank you for sharing your experience!
It’s great to hear that the process was smooth and the instructions were easy to follow. Recommendations from friends are always the best compliment, and we’re glad you trusted us. Wishing you and your furry friend all the best!
Questionnaire was easy and quick to complete. The whole process was easy.
Hi! It’s great to hear the process was quick and straightforward for you!
Recommendations from family mean so much, and we’re glad you had a positive experience. Wishing you and your furry companion all the best!
Thank you for trusting and chosing us!
The issue is personal. The owner of the candidate animal must come across as in need of a support animal. You cannot be normal.
Hi Richard,
Thank you for your feedback! 🐾💙 You’re absolutely right—the process focuses on the individual’s need for an Emotional Support Animal (ESA) and ensures that the documentation is issued appropriately. If you have any other thoughts or need assistance, feel free to let us know. We’re here to help! 😊
You won't be disappointed! This is my 2nd year and I will renew it every year.
Hello Amy,
We are so grateful for your positive feedback! It’s wonderful to hear that we could assist you. If you need help in the future, we’re always here to support you. Have a great day!
This is a great program that has helped me for the last 4 years with my boy.
Hello Lacey,
Our pleasure! Your appreciation fuels our drive to keep improving.
Very easy to navigate and get the paper work needed for my dog.
Hi there! It’s great to hear that the process was easy to navigate and you were able to get the paperwork you needed for your dog. Having everything clear and straightforward makes such a difference. Wishing you and your furry companion all the best!
Everything is ok. I don't have any problem. My experience was good.
Hi there! Thank you for sharing your experience!
It’s great to hear that everything went smoothly for you. Your trust means a lot, and we’re glad we could meet your needs. Wishing you and your companion all the best moving forward!
Great service and fast couldn't get my documents quicker with anyone else and was in dire need for my rental application
Hi! Thank you for sharing your experience!
We’re thrilled to hear that our fast service met your urgent needs. If you ever require additional assistance, don’t hesitate to reach out—we’re here to help!
Thanks for trusting and chosing us!
Easy to understand and I will complete the papers when I get a chance
Hello Gail,
We truly appreciate your positive review! It's always a pleasure to hear that we’ve been able to help. If you need anything else, feel free to reach out. Have a wonderful day ahead!
Thanks for your help. I appreciate it and I know my dogs does too
Hi Andrew,
We appreciate your positive feedback! Knowing we could help makes our day. If you need further assistance, we’re always here. Have a great day ahead!
Everything went smooth till I started getting a bunch of emails asking if I got the documents. And now forcing me to do a review.
Hi there! Thank you for your feedback, and we’re sorry to hear about any frustration caused by follow-up emails.
Our goal is to ensure that all customers receive their documents and are satisfied with their experience, but we never want anyone to feel pressured. If you have any concerns, please don’t hesitate to reach out—we’re here to help and appreciate your honesty.
Thank you for choosing us!
Ok still waiting to hear about exchange request on vest we got to small, need large. Could make it easier to get feedback from support team.
Thank you for making it easy to get Tonya registered for an ESA She is learning a lot of new stuff and is doing well with her training.
Hi Norma,
Your feedback made our day brighter! Thank you for sharing your experience, and have a lovely day!
Fue fácil cómodo y seguro realizar la solicitud, solo estoy a la espera de q me llegue el tag q también solicites, y espero el próximo viaje q tengo para presentar todos los documentos y pueda mi broo ir conmigo
Hola Oriana!
Gracias por compartir tu experiencia. Nos alegra saber que el proceso fue fácil, cómodo y seguro para ti. Si tienes alguna pregunta sobre el estado de tu tag o necesitas asistencia adicional, no dudes en contactarnos. Estamos aquí para ayudarte y esperamos que tu próximo viaje con tu compañero sea excelente.
Fast, efficient and easy to complete! Super helpful site and customer service!
Hello Jennifer,
Thank you for your kind feedback! We’re so happy that we could assist you. If you need any further help, don’t hesitate to contact us. Have a wonderful day ahead!
Arrived fast very easy to do no hassles would recommend to others 😊
Hello Brandon,
Thank you for sharing your experience with us! We’re so happy to hear that you’re satisfied with our service. If you need anything else, don’t hesitate to get in touch. Have a fantastic day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! Thank you for sharing your experience!
It’s great to hear that the process was smooth and renewal was simple. We’re glad it was a stress-free experience for you. Wishing you and your companion continued comfort and support!