Take your troubles to someone you know not a stranger, especially off the internet. This company's personal will lie to you, adjust your system to where you have to keep coming back to them so that they can squeeze more money out of you, just like some auto mechanics, and they will get their staff to write great reviews.
I got caught up at first but quickly realized it was a scam. I played around with the Filipino for awhile and then finally told him exactly what he was. The fool called me back with a number from Boca Raton Fl and threatened to kill me if I ever called them again! So of course I tried to call back and got a dial tone followed by a busy signal.
I, as many others was hit by these people. I have Kaspersky installed, which I thought would stop crap like this! The "support" tech is in India, with warehouse call center background noise so loud that it is hard to comprehend what he is saying. The part was clear, that you could go to Microsoft store and pay $500 to get it fixed or pay them $179 to fix it online. Once they take over your PC, they would have all the information they need to process FB, mail, and credit card charges to our account.
STAY AWAY from these bastards!
They took $299 to fix a problem that I never had on my computer. If you are not paying attention - they represent themselves as microsoft experts and told me things about my computer they didn't have access to.
My computer locked up after I opened an email that I thought was safe.
Surprise, surprise... it was corrupt!
And guess what popped up!? The phone number for support buddy!
Like a fool I called them and by then end I was paying $430!
Luckily I caught on after their numerous phone calls and told them I want my money back.
They caused my computer to lock up so I had no choice but to use their service.
SCAM, SCAM, SCAM!
$179.99 Cancelled the next day within 24 hours. Email from customer supported dated the next day. 22 days later the credit has not been shown. Now they want a copy of my bank statement for that period. REALLY! They just keep ripping the public who is not aware of these type transactions.
Spoke with customer service. After I confirmed the transaction ID for the refund they instruct me to call back on Monday to get an update. I ask for a supervisor. He was in a meeting and not available.
Beware. Close any and all account number that have been scammed by SupportBuddy.
Beware. Microsoft will never lock out your PC and tell you to call a number. They do not make outbound calls for this type event.
Don't call them. It is absolutely scam. First they try to scare you that the virus could damage your others devices as well. Then they sell you their service. Total scam... Please call your PC guy or Microsoft or Apple tech support first.
The tec's my be good but its a ripe off. After sitting their for and hour with his bull he finial gave me a price of $500 dollars say to fix computer. Refused to give him my addrees an told him to get off my computer. I found he had put a bug on to see what I was doing
My experience was HORRIBLE. Two days after paying $219.99, my computer locked up again. After another 4 hours was wasted for a second time, it locked up the next week. Each time there were foreign countries breaking in to my computer. Then the 4th time I contacted them, it cost me another $130.00 on Sept. 25th, 2015. And guess what? It still was not fixed. More foreign and domestic hackers had gotten in to my computer. I will never refer to them again.
This company knows how to support their customers. Frankly speaking, the first impression was not good, but once I got to the tech support it was really a big relief. The techies were very professional and resolved my printer issue easily in just 15 minutes.
The Avast customer service that the reps of SupportBuddy provide is just spectacular. I never came across such a support mechanism until now. They are very quick in responding with almost zero wait time. Special thanks to the guy who assisted me with the installation of Avast Internet Security!
My experience with the tech support companies, says that none can be like SupportBuddy, when it comes to obtaining comprehensive tech support services. Its technicians are just the best and I am indeed thankful to the guy who assisted me repair the printing issue in Samsung printer.
True! I will have to say that SupportBuddy guys are the best in delivering tech support, be it computer, antivirus, web browser, operating system or any other tech oriented device. They saved my day the day for yesterday when I met with a problem wherein my computer was not working, antivirus update got failed, web browser not responding, etc.
The on-site HP desktop support offered by SupportBuddy is incomparable. The guy who was at my place the yesterday was too knowledgeable and helped me in not just repairing the damage caused but answered all the related queries without creating confusion.
SupportBuddy is a great firm to avail third party tech support services. Once I availed Norton antivirus support services from the experts of SupportBuddy. As I was unable to utilize its full features, I gave a call to its techies on the toll-free number. They got my issues fixed in no time giving me the best solution. Thanks SupportBuddy for your expert assistance.
For the first time since I bought Dell printer, I encountered spooler error with Windows 8.1. However, having little knowledge I opted to go for SupportBuddy technical support services. Its techies asked to take the remote access of my PC. They took only few minutes to fix the issue. Thanks SupportBuddy for your technical assistance.
Despite being a computer literate myself, I suggest only SupportBuddy tech support to people who have the need to rectify issues with the antivirus applications irrespective of the brand. This is because I found the companys service immediate and effective without having the customers to worry about the same.
Having taken SupportBuddy tech support since three years, I suggest people take help only from the associates of this very Technical Services. This is because they are very prompt in assisting users within stipulated time.
Excellent job by SupportBuddy techies, Hats off. While working on my Dell laptop, I come across security issues while browsing. Although I was using an antivirus but still I faced this problem. With the SupportBuddy app installed in my PC, I got instantly connected with their expert techies. Taking the remote access of my PC they diagnosed the problem and got it fixed in no time. Thanks, SupportBuddy.net.
With no effective result coming out, I voiced out my concern of my Trend Micro antivirus tool to one of my colleagues. He suggested seeking the help of the SupportBuddy technical Services professionals. They walked me through the process in a step by step manner. Oh, how amazing the executives are.
Overview
SupportBuddy has a rating of 2.6 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SupportBuddy most frequently mention credit card, phone number and bank account. SupportBuddy ranks 12th among Computer Repair sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members