• Supply Icon

Overview

Supply Icon has a rating of 4 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Supply Icon ranks 285th among Women's Clothing sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    7
How would you rate Supply Icon?
Top Positive Review

“Happy Customer”

Dianna F.
7/29/15

I'm a single mother, no income and was looking for the best price for an electronic cutting tool to start up a business from home, I'm glad I found this site. They shipped a 12lbs machine for free to me in Montreal, Canada, I couldn't get free shipping after 3 weeks for online search, thanks for your help and understanding. GOD Bless you guys! :)

Top Critical Review

“Ridiculous service”

Morwenna f.
8/25/15

After leaving a review that they didn't like they messaged me and told me to remove the review. They supposedly we're going to send my order by yesterday yet they still can't reply to my messages! I will be going to my bank to reverse the transaction tomorrow. I can't believe how crap their customer service is. Nobody answers the phone or emails you to let you know what's going on! I better get my money back but I will also be reporting these people for fraud!

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user diannaf1
1 review
0 helpful votes
July 29th, 2015

I'm a single mother, no income and was looking for the best price for an electronic cutting tool to start up a business from home, I'm glad I found this site. They shipped a 12lbs machine for free to me in Montreal, Canada, I couldn't get free shipping after 3 weeks for online search, thanks for your help and understanding. GOD Bless you guys! :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user charaec
1 review
1 helpful vote
July 29th, 2015

I got my product last week, I am impressed by the quality to be honest not what I expected, was initially not sure about purchasing so I wanted a store pickup, they said they do not do store pick up because it was an home business. I insisted because I also live in California just 30 mins drive to where they are located, they accepted... I picked up my order and paid in cash, Sharon was really friendly and to be honest I will be buying more often. I do recommend Supplyicon. Cheers!

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Value
Shipping
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Thumbnail of user ajchareeyar
2 reviews
2 helpful votes
July 27th, 2015

I ordered the Rosetta Stone from this site, it was delivered in 24 hours all brand new, I'm really happy with purchase because their price was the cheapest I could get on the Internet and for a free delivery method to be delivered in 24 hours really made my day. I'll be shopping here for a while. Thank you!

Thumbnail of user morwennaf
1 review
2 helpful votes
August 25th, 2015

After leaving a review that they didn't like they messaged me and told me to remove the review. They supposedly we're going to send my order by yesterday yet they still can't reply to my messages! I will be going to my bank to reverse the transaction tomorrow. I can't believe how crap their customer service is. Nobody answers the phone or emails you to let you know what's going on! I better get my money back but I will also be reporting these people for fraud!

Thumbnail of user evonneg1
1 review
1 helpful vote
July 29th, 2015

I made a purchase on this site a 3 months ago, I got delivery in 3 days, great product quality and the most exciting pass is the pricing, the best I got after 2 weeks of comparison. Have and will always recommend site to friend.

Tip for consumers:
Fantastic!

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Value
Shipping
Returns
Quality
Thumbnail of user mcn5
1 review
0 helpful votes
August 8th, 2015

I read all these reviews after I made my purchased and was a bit skeptical but now I believe these negative reviews are not real but an attempt to ruin the reputation of these company, I got my order and I cannot be more than happy with the quality of the product I received. There should be no doubt buying from them, and I will definitely return.

Tip for consumers:
I'm glad I did, got the best pricing and good service.

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Value
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Thumbnail of user roberts269
2 reviews
6 helpful votes
July 26th, 2015

After several months and several emails later I finally got my money back, not from Supply Icon but from my bank! Supply Icon actually stopped communicating with me and refused to refund my hard earned money. At the end I had to go to the authorities to report them. Buyers please don't fall for their blatant lies and their disregard for customer service. From now I'll be spending a bit more, at least I know I'll be getting my products and piece of mind if something is not right.

DON'T EVER AND NERVER SHOP AT SUPPLY ICON

Thumbnail of user jessicam120
1 review
0 helpful votes
July 29th, 2015

I'm impressed with the prices, site design and fast response to email. I got my order as promised and Dave was helpful. Few products but was told they will be adding more, I will surely be back.

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Value
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Thumbnail of user nailym
1 review
0 helpful votes
August 12th, 2015

I has place an order and contacted them because it seem to be taking more time to be shipped. They explained that the demo re was because it had to be shipped outside the US continental states, that I don't have to worry and that the order was going to be shipped in a couple of days. So I gave them the benefit of doubt and awaited to see what was going to happen. Then I receive a shipping confirmation on Friday afternoon, I monitored the tracking number and the package arrive on monday. I was surprised because it arrive soon considering the distance from California to Puerto Rico. These was my true experience with the site.

Thumbnail of user santosh33
1 review
1 helpful vote
August 1st, 2015

They took my money and never shipped my item. Contacted them MANY MANY times. Their phone # is an answer machine that no one ever picked up.
All the positive reviews seemed to be written by themselves. If you check out other review sites, similar reviews are there with different dates!
Some people had speculated that these guys ran a "triangle scheme," where they charge your card and purchase your item with another merchant with a stolen credit card.
Negative reviews don't come out of nowhere. I think they replied to negative reviews themselves by saying the issue had been resolved and the item had been received. In reality, who knows?
Supplyicon lures buyers with low prices, do the smart thing - save yourself the headache and AVOID.

Thumbnail of user rodneyr10
1 review
0 helpful votes
July 29th, 2015

Thank you for such a great experience, I was really excited about receiving the item I ordered, it came in a brand new box, all sealed and I must say, I'm really impressed! Thank you and keep it up :)

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Thumbnail of user andreaf27
1 review
0 helpful votes
July 30th, 2015

I don't usually write reviews but I had to after I got email to cos I was really pleased with the service I got form these guys... I can't be more happy, will return in the future. Many thanks!

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Value
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Thumbnail of user sherriem4
1 review
0 helpful votes
July 29th, 2015

I do apologize about my previous review, I did receive my product it was delivered. They also added a return label in case I didn't like the item I got, I did like it and will definitely return. Thanks!

Thumbnail of user christopherw42
1 review
2 helpful votes
July 26th, 2015

I order a Silhouette Cameo from this site on the 7th of July and got delivery on the 9th of July when I got back from work, my item was already delivered. When I opened the box, I was really impressed, it was brand new and never opened, for the price I got the Cameo for, I can't but appreciate these guys. I recommend...

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