Supplement Warehouse has a rating of 2.42 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Supplement Warehouse ranks 490th among Vitamins & Supplements sites.
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Just received my order today and I'm very happy to say the least. I wanted to take an item off my order and I called them about. On the very first attempted phone call someone actually answered, she went and found my order and took it off and sent my stuff out. Shipping was very fast even through all this COVID crap. Products came in great condition they weren't stale/clumpy. Last but not least the email after you placed your order and it ships are funny, a very nice touch. Con: The only thing that could be better on is the free sups/accessories like how the old company would do shirts or shaker bottles or free samples. Still gets my 5 stars though!
The first time I get a lucky and worked it… but I did again and I didn't received anything, they want to me to go all places looking for my products, leasing office, neighborhood, and post office. That's disrespectful if you are a on line company it's your job make sure about the delivery… but you can get a lucky like my first time or never receive like second one.
The first time I get a lucky and worked it… but I did again and I didn't received anything, they want to me to go all places looking for my products, leasing office, neighborhood, and post office. That's disrespectful if you are a on line company it's your job make sure about the delivery… but you can get a lucky like my first time or never receive like second one.
Just received my order today and I'm very happy to say the least. I wanted to take an item off my order and I called them about. On the very first attempted phone call someone actually answered, she went and found my order and took it off and sent my stuff out. Shipping was very fast even through all this COVID crap. Products came in great condition they weren't stale/clumpy. Last but not least the email after you placed your order and it ships are funny, a very nice touch.
Con: The only thing that could be better on is the free sups/accessories like how the old company would do shirts or shaker bottles or free samples.
Still gets my 5 stars though!
Tip for consumers:
If you’re wanting to take something off your order do it right away. Nothing else because the sure is very user friendly.
Products used:
APS REVIVARANT, HI TECH PHARMA PRECISION PROTEIN, ACE & SLEDGE “THE GRIND”
Ordered on a Thursday morning, paid for 2nd day shipping. It's Tuesday - still haven't received my package, and nobody knows it's location.
Tip for consumers:
Just don't. Go absolutely anywhere else.
Products used:
Supplements
This a GREAT site to get very inexpensive supplements. HOWEVER, ONLY use a prepaid card to purchase your items. My brother and I both had our debit card numbers stolen from them and charged with almost $1000 each of fradgulent activity which thankfully our banks reversed the charges. The 2nd time I ordered from them I called them and let them know that I was using a prepaid card because of the fradgulent activity and they even admitted that they knew card numbers were being stolen but said the issue was taken care of. I didn't have an issue with the prepaid card but I still will never trust them again and will continue using a prepaid card whenever I order from them.
Received items very quickly. I was missing a few things but they promise to take care of it in the next 24 hours. Shipping was also quite high. If fit weren't for the shipping cost, I would have given them more stars.
I have had a subscribe and save order for a very long time. I moved out of state. Was able to manage all of my subscribe and save items to be shipped to my new address. But not this one. I tried numerous times to change it. Went back and forth via email changing it. They sent my next one to the wrong address AGAIN! I even have an email where they ask me if I can retrieve it. Nobody ever helps! I finally called in and demanded a refund. I am appalled at their lack of follow through or getting an order correct. With my debit card being attached to my new address, I'm not sure how they are able to charge it, but apparently they did.
This is where I order my protein, I get the Isopure 7.5 lbs powder. I like it because they price match with other webistes, but lately when I press the button to process my order, it just goes to a blank page and my order doesn't go through. I tried 3 different times today. I hope this gets fixed soon... Until then, they only get a MEH.
I contacted them several times, they never replied or sent the package, and they have not refunded me.
My package was supposed to arrive 5 days ago. And the tracking has no updates since they last update it said it was in my state. And that was 6 days ago. And they won't let me get my refund! This website is just a scam. Everyone go shop on Bodybuilding.com! TRUST! They come in a day to 4 days tops! Products always come and satisfy. Supplement warehouse is a SCAM
The website has been run very well. All my orders had arrived quick and safe. Thank you. I'll make more purchases in the future
I guess it did work a little, noticed a difference in strength, i did feel a little sick a while after using it, and once i stopped i immediately felt better. So it works, but it makes u feel like crap
I ordered PCT about 3 weeks before my cycle ended, didn't hear anything for about a week so I called and didn't get an answer, sent an email, about a week later I get a reply that says they are out of stock and I can't have a refund
This is not the first time I am convinced of the professionalism of the Warehouse Supplement team, they are focused on each of their customers, I am very grateful to them. The best choice, the best quality and the best price.
Tip for consumers:
One specific example will suffice. I only had a British bank card, I could not order sports nutrition anywhere, all sites refused me, but they considered my case, I provided evidence that this card belongs to me and accepted my order. They care about every customer. I am very grateful to them.
Products used:
Sports nutrition
This stuff pumps me up almost as much as crack and it smokes up much better. I highly recommend it to anyone.
Tip for consumers:
If it feels like more than 2 fingers, it’s probably a duck.
Products used:
Pre workout
It was only after I demanded a refund that they shipped my order. They're the business that will print a label but won't ship the product the day it's printed. Sure, the USPS is an abomination who constantly misses shipping dates and marks items as delivered when said items are sitting at the post office, but Supplement Warehouse simply didn't ship my order until yesterday, April 12th. They printed the shipping label on March 31. How does that equate to three weeks? Well the NEW delivery date is April 17. Do the math. If they were concerned about customer service they would have at least expedited the true shipment.
By the way I couldn't provide proof of purchase because there's no option to show the confirmation email they sent, which was corny and stupid. Here's what they sent in essence: "... we handed it off to Louis, our CrossFit athlete with the endurance of a cheetah. He opened the warehouse doors, warmed up and stretched. Then took his shaker bottle and deliciously drank his pre-workout supplement... and was off! After a minor cramp he was off to our local shipping center just one mile away. Though sweaty and tired, he inhaled his post run recovery drink and gave your package to the delivery driver just in time to get it out before the last truck of the day left."
Cute, huh? Well maybe the "delivery driver" was on foot and was going to deliver my order personally? He must've forgotten HIS shaker bottle full of pre workout supplement, because even by foot, I should have gotten my package by now!
Tip for consumers:
That they don’t ship until thirteen days after you order, in spite of “2-5 day” shipping claims.
Products used:
Supplements of course.
I I ordered oxy elite pro almost 8 months ago. I know it was on back order and I waited. 8 months and 40$ gone... no email. No refund... nothing. I've been able to get mine through Wilson supplements. So far the best I've used! I won't be going anywhere else but Wilson supplements
The prices were amazing! I received my product exactly when they said I would! The products I ordered were exactly what I wanted! I will definitely be using SupplementWarehouse agaian!
I paid 91.00 for 2 bottles and they sent a 30.00 bottle. Scam scam scam. I will never order from them ever again.
Wonderful products. Would definitely order from them again! Very easy to find what you might be looking for.
I have ordered a fat burner supplement and never received the product or my refund. Unhappy customer.
Never received my order, when I look at the tracking it looks like it got held up at customs, not the company's fault however when I tried to email them about rectifying the situation they never replied. Either send me my money back or resend me the product. Complete crap..
Tip for consumers:
Don’t bother with this company
Products used:
Arimistane
I both products from them and they never showed up, I was keep trying contact to figure out what's happened… they just said was delivered and I never received and loose my money
Got my items very quick got exactly what I was expecting. I've used this company for a couple years and I am always very pleased.
Took over 3 months when they said max 1 month, not to mention when asking for help they keep refering to that it is on the way, i doubt it takes 3 months from their station to norway.
Tip for consumers:
Make sure to not buy from here, u can prbly buy total war from another website
Products used:
Pre workout - total war
The biggest name in bodybuilding supplements. Supplement Warehouse is back. Free shipping on orders over $100. Same day shipping.