Laurie W.

There are a few really nice people working here but as far as getting anything done properly, they are among the worst I've seen. Incomplete orders (missing parts), extremely long wait times for resolution to problems and usually requiring multiple attempts to even get the ball rolling. I do NOT recommend their mattresses either. Only been sleeping on it a couple of weeks and it's already broken down in the middle (I only weigh 140!). Customer service is terrible also. It's like pulling teeth to get them to call you back. Apparently they don't have anyone that actually answers the phone so you just have to wait... and wait... and wait... You get the idea. Stay away from this company!

I have tried purchasing products through this website a couple of times and each time has been a nightmare. Yes, they have the lowest prices on the web but I don't think that they actually have a warehouse. As usual it's been over a month and I still haven't received my order. They NEVER answer their phone and you can't even leave a message for a call back. Email doesn't work either. Oh, and they charge your credit card at the time you order even though you may not get the product for months. I have decided to dispute this last order with my credit card company as I have no intention on ever using them again. I definitely don't recommend this company.