Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
They were not really what I was expecting looks nothing like they did when I placed my order but I will keep them and try them if I see I'm not completely satisfied with them l will return them. Thanks
Great site love it the prices are great and the quality is great as well
I saw the earrings and thought they were beautiful for my second hole on my ears but they're too bulky
So easy to shop and buy. I definitely will shop here again!
The items I purchased were beautiful, but I did not realize they were gold plated. When I contacted customer service they advised that they would have production call me to let me know if they can make it out of regular gold. I waited 24 hours and no call back. I asked for a label to return and was told I had to pay for return shipping. I would have been a regular customer but apparently they did not want that. Oh well!
Very pleasant customer service was answering all my questions.
They actually sent me what I ordered. They are very nice. Last time I ordered some aquamarine ear rings and got some clear stones. Twice. These are purple hard to mess up.
They actually sent me what I ordered. They are very nice. Last time I ordered some aquamarine ear rings and got some clear stones. Twice. These are purple hard to mess up.
This was my first purchase. It took a little time to get here which naturally had me concerned. But it got here and I couldn't be happier. We absolutely love them!
I really wasn't sure how the diamond clarity would be and I have to say, I'm so extremely happy with these beautiful earrings! Thank you SuperJeweler!
Quick and easy shopping. I look at their sale items.
Alway a excellent piece of jewelry at a good price. A very good selection of jewelry. Very well made and looks good.
Best jewelry buying experience ever I will literally never go anywhere else to get Jewelry so glad I found you guys early in life! So many amazing things to come!
Best jewelry buying experience ever I will literally never go anywhere else to get Jewelry so glad I found you guys early in life! So many amazing things to come!
Very nice very easy very convenient very affordable oh my gosh okay
Wonderful, personal professional service. Perfect jewelry
Delivery in about a week-because of the pandemic, this was a welcome surprise.
Website easy to navigate. I am hoping that the quality of the jewelry is Good!
Website easy to navigate. I am hoping that the quality of the jewelry is Good!
I ordered solid 14kt gold screw back earring studs. The front half of the erring were as advertised, however, the earring backs are cheap gold filled push backs, not screw back as advertised.
The earrings are betting looking than the pics. They are also bigger than shown, a perfect size. They were shipped promptly.
Placing the order was fine but the shipping was soooo slow- it took over 10 days to get my order- delay and delay, which was disappointing. The ring itself is pretty and I am satisfied with that.
I wouldn't pay $50 for EITHER of these items if I saw them in a store! COLORLESS? They are DEFINITELY colored... like dirty frozen spit! They look shattered, ZERO sparkle or "brilliance" although it says "enhanced" brilliance. Even the "sale price" is GROSSLY overpriced for the HORRIBLE QUALITY of this jewelry. And the pendant? Crooked, looks broken (bent to one side) with the same DESPICABLE diamond quality. I AM SO DISAPPOINTED! I would have rather wasted $1600 on day old tacos AND I HATE TACOS!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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