Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Better than expected, really bright and lots of sparkle. My first created diamond purchase, not my last!
Gift card, no real experience to describe. It is a gift card.
Just ordered and the earrings were here in like 3 days, got a great price and so far so good!
Wonderful experience. I will probably shop here again. I really love what I purchased.
The 1/2 carat Moissanite appears dull and not as good as a Jaworski drop of the same size. Perhaps larger carat items are better from 1 Ct up. Don't waste your money on the 1/2 Ct Moissanite.
The site is very easy to navigate with plenty of choices of engagement rings and detailed descriptions. I didn't look at any other items this time but I will definitely be back to look.
I always read customer reviews to make sure I have a good idea about the items.
Very easy to order, package arrived as expected. Very happy with purchase
I have made several purchases from Super Jeweler and have always found the website easy to use, the product very attractive and well made and the company easy to contact and talk to. I will buy from Super Jeweler again.
I have done business with them in the past. The diamond earrings were very affordable.
No issues... the product looks beautiful and shipping was fast
Easy to shop and easy to purchase. No surprises. What more could I ask.
The products are the way they are described. The delivery is always on time and the time to deliver is very quick. Thanks
Beautiful earrings. The price was fantastic. Delivery was very quick. This purchase was a gift, but will return to super jewelry to get a pair for myself. I looked everywhere and no place offered what I wanted until I ran across this jewelry store. I couldn't be more pleased
Dull, not as bright as I imagined it would be. Since it is made up of diamonds thought it would sparkle more.
ORDERED A LAWAWAY PLAN ON 12/19/2024. AFTER PAYING THE LAWAWAY OFF I NEVER RECEIVED THE ORDER. I CALLED THE COMPANY TO INQUIREABOUT THE ORDER AND WAS INFORMED THE ORDER WAS NEVER PAID OFF. I THEN CANCELLED THE ORDER AND WAS INFORMED THE PROCESS WOULD TAKE UP TO 30 DAYS BE PROCESSED THAT WAS 05/28/2025. TO THIS DATE NO REFUND HAS BEEN SENT.
Ordering was very easy & product arrived in about a week. Earring studs were bigger than I expected & were a good price. I'm now looking at a new ring.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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