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SuperJeweler

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Kentucky
2 reviews
0 helpful votes
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Too small, not what I ordered
March 31, 2025

I have a 1/4 I currently wear. This was definitely not the same size. It looks like a 1/10th carat. I will be returning these for the correct size I wanted.

Date of experience: March 20, 2025
North Carolina
1 review
0 helpful votes
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Great Customer Service
April 12, 2025

Had a good experience with customer service, but unfortunately the item I ordered wasn't quite right and I will need to return.

Date of experience: April 2, 2025
Arizona
1 review
0 helpful votes
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Ring
April 4, 2025

Overall good. Never received a confirmation with a tracking number but after calling customer service and got updated information

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
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Na
April 11, 2025

No comment it was just ok and no certificate with earrings disappointed

Date of experience: April 5, 2025
New Hampshire
1 review
0 helpful votes
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No in love with it
April 29, 2025

The diamond is okay. Sparkles nicely. Looks smaller than I expected. Not sure what "nearly a carat" means. I have a carat diamond ring that looks much bigger than this. The necklace is awful. It needs to be replaced or the necklace looks cheap and fake.

Date of experience: April 29, 2025
Arizona
1 review
0 helpful votes
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The diamonds sparkle beautifully
April 14, 2025

The ring is nice but it slides around on my finger. I took it to a local jeweler to check the size and the ring is nearly a size 7 1/2. I ordered a 6 3/4 size so the ring is 3/4 size too big!
Also, when viewing the ring from the side, the "scallops" of the the prongs that hold the diamonds in place are not uniformly spaced or the same in height, which makes the ring look poorly made.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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You get what you pay for...
March 21, 2025

Not a very impressive piece, these "ruby" studs in "gold." The offer that made them appear they were marked down from around $300 is shameful if not deceitful. Still, I suppose I should have known better, shouldn't I?

Date of experience: March 11, 2025
Florida
1 review
1 helpful vote
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Lack of security
March 16, 2025

I'm February 27,2024 I purchased one of super jewelry bargains 14 karat gold earrings with a half a carat diamond I was not able to open an account no matter how many variations of a password I tried today is March 6. I thought I called and talk to a man Jay. She was not only arrogant and ignorant. He was very dismissive. I told Jay that every time I went on his account and tried to open my account. My Fedex account would come up, including all my information. My balance is my debit my credit all my identifying information this man Jay was arrogant. This is what your phone it's not our problem The last time I'll deal with a firm who takes my personal information of my identity so lightly to the point where is dismissive and invalidated anything I had to say good luck if you want your identity exposed this is the place to go super jeweler.

Date of experience: February 27, 2025
Massachusetts
1 review
0 helpful votes
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1.5 Carat Earrings
March 17, 2025

Extremely reasonable price and fast shipping for semi precious earrings. However, these earring are supposed to be 1.5 Carats total, but they look way too small to be.75 Carats each.

Date of experience: March 7, 2025
Alaska
1 review
3 helpful votes
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Refund
March 3, 2025

I've return the item, and they received on Feb 10,2025 by certified mail. As of today Feb 21,2025 no refund. I've called and spoke to lady name by Shelly and was told that they are having technical issues from the refund department. She said it will be fixed by next Friday, and no guarantee of getting refunds by next Friday. Wow not a good company!

Date of experience: February 10, 2025
Maryland
1 review
1 helpful vote
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Morganite jewelry
March 1, 2025
Updated review

Received the earrings and necklace and real disappointed this is the first time in over ten years. The color was supposed to be pink the color I got was clear on both pieces where is the pink color it shows on the items on your site

Date of experience: February 19, 2025

YOU HAVE NICE JEWERLY AND GOOD SALES
September 28, 2024
Previous review

YOU HAVE NICE JEWERLY AND GOOD SALES

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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So easy to shop on SuperJeweler...
March 21, 2025
Updated review

Shopping on here is so easy and fast. Lots of things to find and my sisters and nieces love the gifts I get for them! So do I on the men's gifts I have found for myself!

Date of experience: March 11, 2025

Love the fast shipping
December 30, 2024
Previous review

Love the fast shipping

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
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Love these earrings
March 13, 2025

I received these pretty amethyst earrings in a very short amount of time. I ordered them for myself as a birthday present. I love them. Looking forward to finding more items for gifts!

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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Perfect
April 24, 2025

Beautiful earrings…. Just what I've been looking for. And the price was out of this world.

Date of experience: April 24, 2025
Michigan
1 review
0 helpful votes
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Mystic Topaz earrings
March 14, 2025

Arrived as expected. Appear to be good quality. Appreciate the email regarding delivery. The backs for the earrings are tiny- hopefully not to difficult to put on.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Small poor communication
April 18, 2025

Ring band is very thin, small. Customer service communication is very poor

Date of experience: April 18, 2025
Florida
1 review
0 helpful votes
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Paperclip necklace
April 24, 2025

Great experience great quality prompt delivery will definitely order again

Date of experience: April 14, 2025
Wisconsin
1 review
0 helpful votes
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Always easy transactions and I will buy from again and again.

Date of experience: April 13, 2025
Florida
1 review
0 helpful votes
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Great company
April 23, 2025

Purchased several times before. Always happy with my purchase.

Date of experience: April 13, 2025
Texas
1 review
0 helpful votes
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Great look at a great price!
April 22, 2025

I love the deals I'm able to find on great looking jewelry here.

Date of experience: April 12, 2025

Overview

SuperJeweler has a rating of 4.5 stars from 2,284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SuperJeweler most frequently mention customer service, great price and good quality. SuperJeweler ranks 5th among Engagement Rings sites.

service
321
value
99
shipping
101
returns
63
quality
1,303
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55,429 reviews