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Ordered a piece of jewelry. Given shipping information. Order didn't arrive. Talked to chat. Had to talk again to chat when still didn't receive order. Sent an e-mail. Charles from shipping was very helpful and within 4 days I had a new shipping date and the order was received as indicated. After some anxiety, I am very happy with my order and would buy from Superjeweler again. Make sure you purchase the insurance for your purchase.
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Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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SuperJeweler has a rating of 4.5 stars from 2,286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SuperJeweler most frequently mention customer service, great price and good quality. SuperJeweler ranks 5th among Engagement Rings sites.