From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Exactly what I was looking for. Very tiny but the sparkle is nice.
Huge beautiful stone in the most solid setting. Thick ring. Thank you.
Awesome! Great service! Will shop again!
Flawless!
I ordered the white gold hyporallergenic earring backs. They were so much smaller than I anticipated. When I put them on they practically went through my pierced ear hole. I will be returning them.
Not enough information on product. I thought the bracelet was 14 kt gold. It was not.
The earrings I ordered are pretty cloudy. I will be returning them.
They did a great job of keeping me updated on the shipment
I'm always happy with my shopping experience here. Thank you.
I'm always happy with my shopping experience here. Thank you.
Can not beat these prices and love all the payment options.
Nice earrings. I didn't know 1/3 carats were this small. I wish I ordered a bigger size.
Very pleased with my purchase and customer service. The earnings are beautiful.
Thanks!
I will use the service again awesome great experience
The 3 pairs of earrings I received were not as advertised on the site. The pictures show screwback fittings and they aren't. The settings of the diamonds are not as shown and the so called ' Gemmological Certificates dubious! Although cheap, not a great product and you get what you pay for so poor quality diamonds. Use a reputable jeweler that uses GIA Certificate then at least you know you are getting good quality. Poor customer service once they have your money too. Therefore, avoid!
The halo diamond ring is very gorgeous as what I expected. It's a great price and good quality, customer service are helpful, i had bought some items in SJ, it is amazing. Thank you for your purchasing
Fast shipping, beautiful package and amazing diamond earrings
The earrings were very pretty but came damaged. They were bent. Maybe they should be shipped in a box Instead of a bubble mailer without reinforcement.
Good quality, nothing outstanding, packaging was normal.
The earrings arrived in a timely manner. My only complaint is the backings of the earrings, they are extremely cheap and do not twist on easily. I specifically got them so I dont have to worry about my earrings falling out and I still worry now because the backings are cheaply made.
When I received the item then I can express my experience. Sorry to say I was not satisfied.
When I received the item then I can express my experience.
Gift for my wife, arrived quickly, very pretty. She was very happy
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members