Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
I honestly would not have paid $200 for each necklace. Ur ordered 2 have only received 1.
I purchased a pair of 1.07 ct diamond earrings for my wife. I had seen them on sale before and was just waiting for the price to drop again. They were around $500 for a nearly flawless pair of diamonds. My wife loves them and I love the value.
Do not buy any Jeweler from the "Super Jeweler" if you entend to give as a Gift. Very Poor Communication. No comminication via Email or Text in regards to shipping. Found out item was being sent back by Fedex to Super Jeweler. Never received and now waiting on a Refund. Let's see if I get the Refund? I had to contact Super Jeweler other then a As stated and a Sorry your Gift is Late card. Poor Communication.
Price seemed right for the quality but comparing to my wife's 1/2 carat diamond earrings, it did not have a same sparkle. Plus it had a yellow tinge.
Received some information on this item and research it and am very pleased. For the LaCie I thought I was going to be disappointed.
Received a beautiful ring and a cleaning cloth, but no jewelry cleaner, as promised.
I love my necklace. I thought it was going to be bigger like pic but for what I paid Im very happy.
I elected the layaway option and it's was a smooth process. Shipping was immediate and item was stunning. Not to mention I got these on sale and in comparison to price off sale, I got a GREAT deal!
I have used super jeweler many times but this will probably be the last, I ordered a ring for my wife that either got lost or not delivered but luckly i put the insurance on it that states hassle free no questions asked so i emailed *******@superjeweler.com and its about two weeks later and still no replacement. Im just getting hassled. Samantha jairam told me it got delivered because the tracking numner says so. Thanks for nothing and hundreds wasted
Luv it And easy to work with and there are so many products to choose from
Beautiful piece full of sparkle
Put smile on anyone's face
My wife loved the product. Beautiful set of earrings.
Ordered these beautiful earrings that were on sale 12/23. They came next day, in time for Christmas. She loves them.
I found wha I was looking for, good prices, good selection, looks nice, so far so good :)
Beautiful stone. The metal is fine, but I needed to polish it before I could present it to my wife. Both settings were dusty.
Order the ring at 7Pm on 12/23/2021. Received the ring at 2PM on 12/24/2021 couldn't ask for better service. The experience was great!
Its nice I guess... its just very thin hollow gold and not areal diamond!
Easy order. One day service and in time for Christmas!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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