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SuperJewelerReviews 2,393

4.5

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
333
value
100
shipping
103
quality
1,367
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56,190 reviews
Ohio
1 review
0 helpful votes
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Great looking ring.
January 15, 2022

My wife really really likes it. The stone is out son's birth stone and it is big and clear.

Date of experience: January 15, 2022
Massachusetts
1 review
0 helpful votes
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Happy
January 14, 2022

Great quality and sales. Ships quickly. Great customer service.

Date of experience: January 14, 2022
Washington
3 reviews
0 helpful votes
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Beautiful ring!
January 14, 2022

I love cats, and this ring is so cute and well made! Love the little diamonds in the ears! Great service and fast shipping! I will order again!

Date of experience: January 14, 2022
Illinois
1 review
0 helpful votes
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Womens diamond earrings
January 14, 2022

It seems to be a good choice and the quality is good.

Date of experience: January 14, 2022
California
1 review
0 helpful votes
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Why send out the $20 coupons if we can't even use them?

Date of experience: January 13, 2022

Nice and quick
January 11, 2022
Previous review

Nice and quick.

Date of experience: January 8, 2022

Just wish you'd honor the gift cards that you send...
February 1, 2022
Previous review

Just wish you'd honor the gift cards that you send your customers along with the delivery of the purchased items on our next purchase.

Date of experience: January 2, 2022

My first shopping experience with you, so far it's...
December 19, 2021
Previous review

My first shopping experience with you, so far it's ok.

Date of experience: December 15, 2021
New York
0 reviews
0 helpful votes
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It's beautiful
January 13, 2022

Quality is better than expected. All stones appear accounted for. My mom will love it.

Date of experience: January 13, 2022
Illinois
0 reviews
0 helpful votes
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Nice earrings at a good price
January 12, 2022

Perfect for the casual person who isn't too into the 4 c's

Date of experience: January 12, 2022
Colorado
1 review
0 helpful votes
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A little disappointing with appearance and quality
January 12, 2022
Updated review

Nice selection and price. Have some very nice styles. The ring I got seemed a lot daintier than the photo. The side diamonds didn't really match in color and made the ring look a bit cheap. The aquamarine has a pretty large inclusion right on the top/center of it. It just wasn't what I was wanting. I am going to try another ring without all the side diamonds.

Date of experience: January 12, 2022

Nice experience, selection, quality and price
December 24, 2021
Previous review

Nice experience, selection, quality and price.

Date of experience: December 24, 2021
Florida
1 review
0 helpful votes
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Very nice. Picture match the product
January 11, 2022

So far, process is easy. Precise timing
Easy. Website is easy to follow

Date of experience: January 11, 2022
Pennsylvania
1 review
0 helpful votes
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Beyond the call
January 11, 2022

I called on the phone to make sure the item would be as pictured. The lady was very nice and went the extra mile. She could not verify that it would at the time of the. She said she could call me back and she did.

Date of experience: January 11, 2022
Texas
1 review
0 helpful votes
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Happy Customer
January 11, 2022

Happy customer/ Good Quality/ / Love my stud earrings & Will order again & share my information with my friends and family

Date of experience: January 11, 2022
Kentucky
1 review
0 helpful votes
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The jewelry that I received is so small that it seems to be made for a child under the age of two years old. Now I'm just waiting to get the other jewelry that I ordered to see if it's small too and real. This way I can send them back together and receive my refund. As of now I am disappointed in what I believed would be a bit bigger then a needle on a thread. But, I should have known it was too good to be true.

Date of experience: January 9, 2022
North Carolina
2 reviews
0 helpful votes
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Ruby and gold ring
January 8, 2022

Arrived very quickly once dispatched. First impressions, fabulous ring. Very happy.

Date of experience: January 8, 2022
North Carolina
1 review
0 helpful votes
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Ordering was quick and simple, great variety, outstanding prices.

Date of experience: January 8, 2022

Easy ordering, simple to use and great price
September 22, 2021
Previous review

Easy ordering, simple to use and great price.

Date of experience: September 22, 2021
Louisiana
1 review
0 helpful votes
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Lovely
January 8, 2022

Great price, nice clasp and quick delivery. Inexpensive!

Date of experience: January 8, 2022
India
2 reviews
0 helpful votes
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Today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online at good quality.

Date of experience: January 7, 2022
Canada
1 review
0 helpful votes
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Nice product
January 6, 2022

It was a little hard to track package coming to Canada but once I called and got a tracking link everything went smoothly

Date of experience: January 6, 2022
Canada
1 review
0 helpful votes
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Engagement ring.
January 6, 2022

Was extremely surprised to find out how wildly affordable and convenient this shop is.

Date of experience: January 6, 2022
California
1 review
0 helpful votes
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14k yellow gold chain
January 4, 2022

My daughter loves the chain it was my Christmas gift to her

Date of experience: January 4, 2022
Arizona
1 review
0 helpful votes
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Great item!
January 4, 2022

Great price - lovely necklace. So very happy with my experience

Date of experience: January 4, 2022