Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
My wife really really likes it. The stone is out son's birth stone and it is big and clear.
I love cats, and this ring is so cute and well made! Love the little diamonds in the ears! Great service and fast shipping! I will order again!
It seems to be a good choice and the quality is good.
Why send out the $20 coupons if we can't even use them?
Just wish you'd honor the gift cards that you send your customers along with the delivery of the purchased items on our next purchase.
My first shopping experience with you, so far it's ok.
Quality is better than expected. All stones appear accounted for. My mom will love it.
Perfect for the casual person who isn't too into the 4 c's
Nice selection and price. Have some very nice styles. The ring I got seemed a lot daintier than the photo. The side diamonds didn't really match in color and made the ring look a bit cheap. The aquamarine has a pretty large inclusion right on the top/center of it. It just wasn't what I was wanting. I am going to try another ring without all the side diamonds.
Nice experience, selection, quality and price.
So far, process is easy. Precise timing
Easy. Website is easy to follow
I called on the phone to make sure the item would be as pictured. The lady was very nice and went the extra mile. She could not verify that it would at the time of the. She said she could call me back and she did.
Happy customer/ Good Quality/ / Love my stud earrings & Will order again & share my information with my friends and family
The jewelry that I received is so small that it seems to be made for a child under the age of two years old. Now I'm just waiting to get the other jewelry that I ordered to see if it's small too and real. This way I can send them back together and receive my refund. As of now I am disappointed in what I believed would be a bit bigger then a needle on a thread. But, I should have known it was too good to be true.
Arrived very quickly once dispatched. First impressions, fabulous ring. Very happy.
Ordering was quick and simple, great variety, outstanding prices.
Easy ordering, simple to use and great price.
Great price, nice clasp and quick delivery. Inexpensive!
Today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online at good quality.
It was a little hard to track package coming to Canada but once I called and got a tracking link everything went smoothly
Was extremely surprised to find out how wildly affordable and convenient this shop is.
My daughter loves the chain it was my Christmas gift to her
Great price - lovely necklace. So very happy with my experience
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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