SuperBiiz

I ordered 4 case fans for my new desktop PC and not only did they charge me at minimum $13 for shipping on a $27 order (that's almost 50% more!) It took nearly a week for the parts to even leave the warehouse and a phone call for them to finally send me the tracking number. Afterwards it took nearly a week for the fans to even show up. Garbage site.

I had heard shipping was slower than other retailers, but the deal on pc fans was too good to pass up. I was surprised when the package was on my step a few days later with a quality product. Thank you!

I received my order in a timely manner and for a reasonable price. The product was securely packaged and came undamaged.

My first order on Superbiiz went well. The item was delivered on time, there was no shipping fee or tax charged, and the customer service went smoothly. I already knew that a representative would call me to confirm my address, so when it happened, it took two minutes on the phone and I went on with my day. I will buy from here again and I would recommend this website to friends/family.

Fast delivery, and purchase arrived well packaged and in perfect condition. With no problems to report, I don't know about their customer service record, but so far, so good.

Super simple to submit my order and easy to send in my data! Got my order on time and within the frame. Great buy

Didn't come early, didn't come late and the product is in perfect condition. Everything went according to plan, no complaints here.

Fast shipping and good price as usual. Will use them again. Highly recommended. Always the go-to place for PC parts.

The absolute worst experience I have
The absolute worst experience I have ever had ordering anything from online! This company took my money immediately and waited 5 days to ship the item, then used the slowest shipping available! My child will not have the item for Christmas due to them taking 2 weeks to get the item to me! This was not advertised this way at all! DO NOT USE THIS COMPANY if you are looking to get the item promptly you will be waiting 2 weeks or more to get the item! I have called their customer service multiple times and only get the same answer " the item will ship today"! Everyday the same answer!

My Motherboard came on time and was in excellent condition. The box was not damaged in any way and the package even arrived earlier than expected

Bought a motherboard which had a short in it. Returned it undamaged via UPS who also packed it properly. Next thing I know, they are denying a refund because the motherboard has "damage" and they attach a picture which shows a bunch of bent pins. I feel like I was totally scammed and will not ever buy from them again. Based on the online reviews I think others have been scammed as well which does not bode well for their future. I hope others will share if they've had a similar experience.

After reading many reviews, next time I'll choose a retailer with a much more accommodating return policy just to protect myself as a consumer. If I'd had to RMA the power supply, I know that it would be very frustrating for me to wait weeks through the process, let alone pay the shipping cost for it.

Order was placed on a Friday, paid with PayPal and the payment processed quickly. The power supply that I bought was shipped on Tuesday evening the following week, and a tracking number given. West coast to East coast UPS shipping was 4-5 business days, as it arrived on Monday the week after that. My recommendation is to not order on a Friday; Wednesday or Thursday, at the latest.

The price with a rebate was lower than Amazon at the time, but the day that it arrived the price on Amazon was $2 less without a rebate, so your mileage may vary. If the rebate goes through without a hitch, I don't mind depriving Amazon of the sell, personally. The PSU that I bought is functioning without issue, so I don't expect to need to go through RMA with Superbiiz. It also has a 10-year warranty, which is why I've registered it so that there are no worries on my mind.

**Building a Gaming PC** If you buy from Superbiiz.com and opened the item you cannot return it. Also if the item is unopened they charge you a 15% restocking fee. This is completely a unfriendly place to shop as a consumer with compete out of date returning methods. I made the mistake of ordering one wrong part, opened the box and installed it. Cannot return... Stole my money. You are better going to Best Buy, Micro Center or a similar place where they offer FREE returns on all goods opened and unopened between 14 to 30 days. Don't make the same mistake as me. All Superbiiz is good for is price matching.

This site had the best price for memory (Samsung DDR4-2666 SODIMM 32GB/ 2Gx8 Notebook Memory) for my NUC (NUC8i5BEH). The order came quick and worked as expected. I would highly recommend for and 8th generation NUC. I would definitely order from again.

Sell something they don't have and lost ability to communicate after receiving the money.
Do not buy without protection.

Product was at a good price, and was delivered quickly. The package arrived in good shape, and is in working order. What else can you ask of a web store purchase?

You have now been warned. Their return policy is one of the most restrictive I have ever come across. Order from NCIX, Amazon vendors, as well as Micro Center. SuperBiiz is a rude, unhelpful vendor that should be out of business very soon. Others have gone into to detail, and my experience was the same, I wished I had read their reviews first before I ordered from these thieves. They are a member of Google Trusted Stores, which means nothing, Google fully endorses their policies. You have been warned!

Easy and quick. The item worked first time and every time. Have had it less than a week with no issues.

Good pricing. However, I attempted to return a product that was unused though out of its box, and they wouldn't let me return it at all. I even offered to pay a restocking fee, but they wouldn't budge at all. No store credit, nothing. That ridiculous policy is why I would never shop through them.

The order was delivered in a timely fashion. Price is on par with other major web sites. The order was well packaged in the box so that the OEM box was not damaged.

This requires me to have atleast one hundred characters. So I am typing one hundred characters. Wow, one hundred characters is a lot.

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.

My order hasn't made any progress for 5 days. They claimed that they called and emailed me about it but I never received any calls or emails. The customer service was very nice but not very knowledgeable or helpful at all. After I asked to speak to a manager I was told that "they are unable to come to the phone". Absolutely nothing about my experience here makes me believe that they care at all about their customers. I won't be shopping here again.