Bought a motherboard which had a short in it. Returned it undamaged via UPS who also packed it properly. Next thing I know, they are denying a refund because the motherboard has "damage" and they attach a picture which shows a bunch of bent pins. I feel like I was totally scammed and will not ever buy from them again. Based on the online reviews I think others have been scammed as well which does not bode well for their future. I hope others will share if they've had a similar experience.