Sell something they don't have and lost ability to communicate after receiving the money.
Do not buy without protection.
This site had the best price for memory (Samsung DDR4-2666 SODIMM 32GB/ 2Gx8 Notebook Memory) for my NUC (NUC8i5BEH). The order came quick and worked as expected. I would highly recommend for and 8th generation NUC. I would definitely order from again.
This requires me to have atleast one hundred characters. So I am typing one hundred characters. Wow, one hundred characters is a lot.
I ordered the wrong memory for my computer. Because I opened up the postal envelope they said it was opened. I never even broke the warrenty stickers or touched the memory and the declined my return. I ordered ddr4 2133mhz 2x8gb hyperxfury memory. I needed cheaper memory which is ddr3 1600mhz 2x8gb hyperxfury. I even offered a even swap. Now Im stuck with memory I do not need.and im gonnahave to sell myself
The shipping and processing times I have experienced with my latest order from SuperBiiz is completely unacceptable. I placed this order on the 27th of June. My order has actually been split into 3 different shipments, not two as the rep suggested in an email to me two days after the order was placed. That's good customer service, but she stated it was to "expedite" the order which is a complete lie.
The first package left SuperBiiz 3 days after the order was originally placed, with the last two packages leaving yesterday (July 6th), 10 days after the order was placed. This now pushes the expected delivery date and the arrival of all parts ordered to 15 days after the order was placed. I would like to add that I also purchased parts for this particular PC build from 3 other vendors, which have all arrived as of Friday last week. SuperBiiz is the only vendor that has yet to arrive as of last Friday.
I purchased these parts from SuperBiiz because of the prices of the individual parts, however shipping costs charged by them push the price higher than two of the other vendors I ordered from. Regardless of this price increase for shipping, the shipping and processing times are still significantly longer. This is not a satisfactory result one would expect when shipping prices are higher than competitors.
Because of the deception regarding shipping prices and speed of delivery, I will not be placing orders with SuperBiiz again. I'll also add this wait is for an SSD, a case and a processor. What they quote and state is not information to be trusted. 15 days of shipping and processing is unacceptable for such a small order, shipping charges higher than competitors and all packages staying within the domestic United States. They should not advertise fast shipping times and lower prices, it's far from the truth.
Overview
SuperBiiz has a rating of 3.1 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. SuperBiiz ranks 125th among Computer / Laptop Parts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members