website thubmnail of Super.com

Super.comReviews 2,181

3.7

From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


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Super.com Reviews Summary

Super.com has a rating of 3.7 stars from 2,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.

This company responds to reviews on average within 3 days
Australia
1 review
0 helpful votes
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Good experience
August 27, 2023

I was thrilled to get a great accommodation rate through Super.com recently.
It was very easy although I didn't receive the confirmation email from them but phoned the hotel to ensure everything was booked in ok. I will use them again

Date of experience: August 27, 2023
Kentucky
1 review
0 helpful votes
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FABULOUS STAY
August 27, 2023

I had a fabulous stay at the Westport STL Residence Inn with great booking deal from Super.com. The rate was great, the room was phenomenal, it felt like an apartment with all the amenities one would want.

Date of experience: August 27, 2023
California
1 review
0 helpful votes
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Great experience
August 27, 2023

My family and I were looking for a room. To expensive, super. Com got back to me and found the same place my family was staying. For almost half the price they paid

Date of experience: August 27, 2023
Brazil
1 review
0 helpful votes
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Muito bom eu adoro
August 27, 2023

Eu gostei muito sempre usa aplicativo ou sait delas

Date of experience: August 27, 2023
Illinois
1 review
0 helpful votes
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Quick Service
August 27, 2023

It was super quick and easy to navigate to find the best available deal! I had my booking confirmed in no time and it made my check-in SUPER fast.

Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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Best rate
August 27, 2023

Easy to navigate and best rate above major companies like Expedia etc

Date of experience: August 27, 2023
GB
1 review
0 helpful votes
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Great Deal
August 27, 2023

Used Kayak to search for a room near Miami Airport and Super.com came up with a great deal.
Nice one.

Date of experience: August 27, 2023
Oklahoma
2 reviews
0 helpful votes
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Bad customer service
September 25, 2023

The room I was given was not the type of room I requested. The room was also filthy and had roaches. I sent Super.com pictures and was promised a refund that I have not received, even after sending all the information they ask for.

Date of experience: August 26, 2023
Super ✈. Super.com Rep
over a year old

Hi Cecil,

We apologize for the disappointment caused by the recent experience during your stay.

Please understand that, as a third-party booking service, we're not responsible for hotel standards, amenities, or staff other guests' behavior. However, we recognize their importance.
For swift resolution, direct communication with hotel management is recommended. They can best address concerns and enhance your stay.

If the accommodation refers you to us, exceptions to policy may apply, please obtain written confirmation of the agreement for our Support team.

We trust this clarifies matters for you.

Regards

California
1 review
0 helpful votes
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Saved me $40!
August 26, 2023

The rate directly with the hotel was $158, but as I'm walking up the steps to the hotel, I book with Super.com at $98 plus fees/taxes! What a deal! Would absolutely use this site again!

Date of experience: August 26, 2023
Texas
1 review
0 helpful votes
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In a hurry
August 26, 2023

Super. Com saved me a lot of money. It's quick and easy

Date of experience: August 26, 2023
Texas
1 review
0 helpful votes
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Super low rates are real!
August 26, 2023

As skeptical as I was to use Super.com the low rates were to hard to pass on. Thankfully everything worked like a charm. We checked into our hotel without any issues and we saved over $30 dollars on our hotel stay. Looking forward to booking with Super.com for our next adventure.

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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Great service great deal
August 26, 2023

Not much to say, they gave me a great deal and when I got to the hotel it was honored with no issues whatsoever. It's what you would expect of a good company, and they came through.

Date of experience: August 26, 2023
Virginia
1 review
0 helpful votes
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Delivers as stated
August 26, 2023

First time user who relied on Bookings.com, Priceline etc. in the past. Super.com was reliable although I had my trepidation's. No hidden costs…

Date of experience: August 26, 2023
Florida
1 review
0 helpful votes
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Stress free booking service
August 26, 2023

One of the easiest and most concise booking services out there.

Date of experience: August 26, 2023
Arizona
1 review
0 helpful votes
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Great value
August 26, 2023

Reasonable rate found on google search. Accommodations spacious and clean. Continental breakfast was standard but well stocked. Staff was very friendly and professional.

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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Not thrust worthy
September 24, 2023

Made a reservation for 8/25/23 for two nights. Type of room reserved was not what I had paid for. Don't waste time or money booking thru this bogus site.

Date of experience: August 25, 2023
Super ✈. Super.com Rep
over a year old

Hi Rafael,

We are truly sorry that you had trouble with your reservation. Please note that we do not have the ability to modify any reservations or change your research.

Reservations are made based on your search criteria. It's important you double-check your booking details before you complete your reservation. This includes checking the dates, location, room type and price. It's also a good idea to review our cancellation policy so that you know what to expect if you need to change or cancel your reservation.

In this case we can see the search criteria and the room type received matched.

Regards

Canada
1 review
0 helpful votes
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I have booked two hotels for two different vacations and have high hopes all will be transparent and a pleasant experience.
I will update my review soon.
Cheers folks!

Date of experience: August 25, 2023
Louisiana
1 review
0 helpful votes
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Dissapointed
September 24, 2023

Had to cancel because of another situation. But tried to book a room today with the app in Ox ford Al and the app kept. Kicking me out and I don't understand. I hope I made the right
Decision with your service

Date of experience: August 25, 2023
Super ✈. Super.com Rep
over a year old

Hi Wade,

We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow.

Since we're unable to locate your booking based on this review, we kindly request you to select the 'Chat with us' option within the Help and Support section of your Profile. Our dedicated live agents will be available to furnish you with the contact details of our Corporate team.

This will enable them to investigate your situation thoroughly and establish direct communication with you.

Regards

Virginia
1 review
0 helpful votes
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Check-in
August 25, 2023

Ease of website
Follow up before and during stay at hotel
Updates during total event

Date of experience: August 25, 2023
Nebraska
1 review
0 helpful votes
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Great prices.
August 25, 2023

Saved me a pretty significant amount on a room for 3 nights. I checked all the sites and the super site was cheaper by around $30 a night total. For the same room and everything. I was skeptical but pleasantly surprised. I would use them again.

Date of experience: August 25, 2023