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Super.comReviews 2,183

3.8

From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


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Super.com Reviews Summary

Super.com has a rating of 3.8 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.

This company responds to reviews on average within 3 days
Illinois
1 review
0 helpful votes
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Super easy way to save!
October 16, 2023

The site was easy to use and I was able to save a good amount of money. Thanks Super!

Date of experience: October 16, 2023
California
1 review
0 helpful votes
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Super.com to the rescue
October 15, 2023

My wife had always wanted to stay at the hotel in question and it was always too expensive. Then our wedding anniversary was coming up and then I looked everywhere trying to find the best deal and then finally I came across super.com and not only was the hotel available but they beat out all the other competitors by almost $80. My wife and I had the best time and she was soooo very happy that she got to finally stay at that particular hotel.

Date of experience: October 15, 2023
California
2 reviews
0 helpful votes
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Lowest price around
October 15, 2023

Booked a room two weeks before traveling paid less than I expected to. No trouble at checkin or checkout. Perfect.

Date of experience: October 15, 2023
Ohio
1 review
0 helpful votes
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Best booking
October 15, 2023

Very easy booking. No hassle. Been online with tons of other searches and this site was the BEST BY FAR!

Date of experience: October 15, 2023
Georgia
2 reviews
0 helpful votes
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I want my money back
November 14, 2023

B ******* drove 10 hours only to find we had no reservation - had to find another room. I have reached out several times for help with no luck. If I don't get my money back I will relentlessly go after you on social media and any other way I can. This is senior abuse!

Date of experience: October 15, 2023
Super ✈. Super.com Rep
over a year old

Hi Wendy,

We are sincerely sorry to hear that you had trouble with your reservation. Some incidents might occur in the travel industry that we cannot control as a third-party booking site, but we have procedures in place to reduce that negative impact as much as possible.

We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.

This matter has been escalated to our Urgent Care team who will be reaching out to the accommodation and the travel partner to investigate what happened and will follow up with you as soon as possible.

In the meantime, we want to bring to your attention that we do not have a record of your contact reporting this. Please note that we have a 24/7 Support team with live agents happy to assist.
When in need of assistance, please always reach out to the Support team as soon as possible so they can assist.

All our contact information is available on the app and the site:
https://snaptravel.freshdesk.com/support/solutions/articles/48001209680-how-to-contact-super-travel

Kansas
1 review
0 helpful votes
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Super rates super friendly
October 15, 2023

Got the best rate in online booking and booking a hotel was a breeze

Date of experience: October 15, 2023
Georgia
1 review
0 helpful votes
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Aruba Vacation
October 15, 2023

I was skeptical at first using this site to book my hotel room, however I am so happy that I went ahead and made my reservation for the Hyatt Place at Aruba Airport.
The entire process was a breeze, no hiccups. Would definitely use this site again!

Date of experience: October 15, 2023
Washington
1 review
0 helpful votes
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Looked at a few site and went back to Super.com to book my stay a a great Place- Hyatt House Seattle Bellevue

Date of experience: October 14, 2023
GB
1 review
0 helpful votes
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I am satisfied with my he explanation Merci gave in regards to changing ticket's date.

Date of experience: October 14, 2023
California
1 review
0 helpful votes
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SUPER FAST AND SUPER EASY
October 14, 2023

Online reservation was no-nonsense. Simple and quick. I've secured a room within 5 min.

Date of experience: October 14, 2023
North Carolina
1 review
0 helpful votes
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Budget friendly
October 14, 2023

I was able to work longer with the prices that I got from Super.com

Date of experience: October 14, 2023
Tennessee
1 review
0 helpful votes
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Legit money saver!
October 14, 2023

I don't know how they do it, but I got a room much cheaper using Super.com than anywhere else! My husband had used it successfully as well.

Date of experience: October 14, 2023
California
1 review
0 helpful votes
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Great last minute trip!
October 14, 2023

We were looking for an affordable 3 night/4 day stay at the Luxor hotel in Las Vegas. We saved lots booking through this site!

Date of experience: October 14, 2023
Canada
1 review
0 helpful votes
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Not one hitch!
October 14, 2023

Great service! Not one hitch. It was a pleasure to try out Super.com. Will use it again no doubt in my mind.

Date of experience: October 14, 2023
South Carolina
3 reviews
2 helpful votes
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Excellent booking!
October 14, 2023

I booked with super.com cheaper with all other websites! I was not sure that I did that I choice because that's my first time booking with super.com, but definitely not my last! I got the best price online!

Date of experience: October 14, 2023
New York
3 reviews
0 helpful votes
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Hotel was good, reservation was as agreed. Everything went smooth. Pleasant stay.

Date of experience: October 13, 2023
Illinois
1 review
0 helpful votes
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My last booking
October 12, 2023

It was really Wonderful. Everything was super smooth

Date of experience: October 12, 2023
Illinois
1 review
0 helpful votes
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NEVER USE!
November 11, 2023

We booked a hotel for Chicago for a music show. We made sure to purchase the insurance in case something happened (we all learned to love insurance after covid). Well, we got news that our event was canceled and tried to fill out the application to get a refund. We didn't get any communication so we looked online and to our surprise it was DENIED! We tried calling and were on hold for over an hour and were still like 98 in line. NEVER USE THIS COMPANY! I filed a dispute with my card to try and not be out the money since this company doesnt hold up their end of the bargain, even when you purchase the EXTRA INSURANCE!

Date of experience: October 12, 2023
Missouri
1 review
0 helpful votes
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I tried to reserve a room for October 12 while standing out in front of the hotel with the hotel desk clerk. Before finalizing my reservation, the hotel employee told me that two other people within last couple hours had reserved a room via Super.com app and the app changed their reservation to a date further out. He said I should doublecheck my date is correct so I did with him watching. It was not correct so I changed it to the 12th with him watching me do it and after hitting the button to close the deal, the confirmation arrived and the date has reverted back to the incorrect date and hotel suggested I contact customer service chat to have them edit it to correct date. I did and they refused to correct it, even after I informed them that I would be normally be willing to book an additional room tonight and keep the incorrect booking for next week but I would not be in town for that date and couldn't possibly stay at this hotel on the date THEY changed my booking back to. Despite having the hotel desk clerk as an eye witness to my correct booking info, they refused to do anything at all. I informed them that I would contact my bank and dispute the charge on the incorrect booking and never use Super.com ever again and their response was "ok thanks for reaching out to us. Hope we helped you resolve your issue." The hotel employee said I was victim number three of this bait and switch tactic. Good luck with using this site. For a couple dollars more I got the room from another booking site and next week an empty room with my name on it will go to waste unless my bank refuses to pay out on their trickery. Saving two extra dollars on the rate cost me $75 loss. Nothing you can do other than dispute it with your own bank I guess. Not sure why they call that chat department "customer service" because they provided zero service. Done.

Date of experience: October 12, 2023
Canada
1 review
0 helpful votes
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Excellent
October 12, 2023

The price is great and prompt emails of confirmation of booking

Date of experience: October 12, 2023