From the business
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Super.com Reviews Summary
Super.com has a rating of 3.8 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.
This site was super easy to use and helped us find a hotel that fit our needs! Great experience!
Very straightforward to make the booking and the best price deal above the others competitors and Recommend this company.
I found the hotel I was currently staying online and saved $35 per night using the Super site. I booked it online, and checking in was the same as when I booked directly with the hotel two days earlier.
I ended up extending my stay for two days and the hotel matched Super's rate, just so I wouldn't go back to Super for an extension. A savings of $350 over 10 days of my stay. I'd definitely recommend using Super.
We were highly impressed with our Super.com experience. I literally chose to purchase from the travel site that had the least expensive price for our desired hotel room. I loved the "No surprise" pricing, the notifications, and our hotel accommodations. Will definitely use Super.com again!
I was able to find a great hotel deal on short notice to go see and hang out with my grandbaby for her birthday. Thanks!
Don't waste your time with this guys, they take your money and when you get to the hotel they tell you they don't know super and you lose your money, my reservation number was B_*******, and they just scam people dont use them
I booked a hotel, and when I check in, hotel told me there is no booking, this it a scam site, and I ask for refund, they never reply me, total pure *** and scam site. They did fake booking, and I can't check in, the serivce is not providing at all, it should be a refund, but they ignored my emails, $#*!ing scammer
Hi there,
Thank you for reaching out to us about your reservation.
We are truly sorry to hear about your experience. In this instance, we see that you've initiated the chargeback process, which means that you've disputed this claim with your bank or payment provider, and we no longer can take any action on this matter.
We have a dedicated Chargeback team that will be gathering all supporting documentation and submitting it to the card processor for mediation. From now on, any resolution or updates must continue through your financial institution.
We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.
Regards,
First time using Super. They got me a good price for a nice hotel in NYC. Seamless at the hotel for check in too. Will use them again.
I read reviews on line and was quite skeptical, because the price was unbelievable. I booked and decided to call the hotel. I was greeted so highly, all the details were in instantly, followed up with warming and welcoming messages, reminding me with nice quotes about weather forecast. I went with my daughter, we had fabulous stay at the place I was dreaming of going for 20 years but couldn't afford before. It was amazing, foid, stay, check in. Everything what we paid for and instructions were accurate. I was very impressed with the company and the service. I will book only through them now all of my short breaks. Really would like to thank the company to have such beautiful breaks at affordable prices. My daughter will never forget an spa in an open air and beautiful hotel. Many thanks.
Everything excellent apart from we chose to pay for cancellation policy, which we normally don't, only to find it didn't cover covid …. Only random things like complications with pregnancy ( m 71), redundancy ( I'm retired) etc.etc.and only up to a few days before.
Fortunately we did not need to cancel so could have saved ourselves some money.
The breakfast was outstanding - everything you could possibly want and all fresh- thank you.
Very thankful for the great price and overall good experience
From booking to the four free fantastic breakfasts Super negotiated next we have the makes too much sense invoice where all charges are easily identified and only pertinent emails not a lot of marketing oh let's not forget the best price in lower Manhattan New York. Thank you Super.com keep up the good work.
Was very easy to book the room I wanted and at a great price, it was one less thing to worry about for my busy weekend, thank you!
I was surprised at the rate! It was much lower than other websites and I was skeptical but sure enough all was good. I booked and confirmed with the hotel.
This magically appeared as an option when I needed it most and it was so easy half asleep and exhausted it went perfect.
THANKS SUPER YOU LIVE IP TO THE NAME.
Excellent communication, timely order, never had a mistake. And very helpful and courteous. Thanks!
Easy fast and smooth. People were polite and curious
I needed a reservation at a hotel, but didn't want to book the 2 night minimum required on the hotel's own website. I found the same hotel room for just 1 night for much less money on super.com. No issues at hotel check-in. Will use super.com again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alejandro,
Thank you for reaching out to us about your reservation.
We are sincerely sorry to hear that you had trouble with your reservation. Some incidents might occur in the travel industry that we cannot control as a third-party booking site, but we have procedures in place to reduce that negative impact as much as possible.
We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.
This matter has been resolved by providing a full refund on cancellation.
Regards