business logo of Super.com

Super.comReviews 2,183

3.8

From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


+371
How would you rate Super.com?
grey star
grey star
grey star
grey star
grey star

Super.com Reviews Summary

Super.com has a rating of 3.8 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.

This company responds to reviews on average within 3 days
Ohio
2 reviews
0 helpful votes
Follow Joshua D.
Unfollow Joshua D.
Send Message
Share Review
Report Review

Great deals!
December 7, 2023

Funny, I called a hotel asking for a room rate, 5 min later I book a BETTER room for LESS through Super! Coming through in the clutch!

Date of experience: December 7, 2023
Mexico
1 review
0 helpful votes
Follow Leticia F.
Unfollow Leticia F.
Send Message
Share Review
Report Review

Best prices! Great service!
December 7, 2023

Stayed an extra day and Hotel matched the price from Super!

Date of experience: December 7, 2023
AE
1 review
0 helpful votes
Follow Zayed A.
Unfollow Zayed A.
Send Message
Share Review
Report Review

They are not helping
December 14, 2023

I booked hotel and chose dates and they chose for me different dates, then they take money and telling me that we can't help you to change it even if it's not your fault

Date of experience: December 7, 2023
Super ✈. Super.com Rep
over a year old

Hi Zayed,

We are sorry that you had trouble with the dates of your reservation. Please note that we cannot modify any reservations or change your research.

Reservations are made based on your search criteria. If the dates you selected are sold out, we let you know and show the next available dates, so you must double-check your booking details before you complete your reservation. This includes checking the dates, location, and price. It's also a good idea to review our cancellation policy so that you know what to expect if you need to change or cancel your reservation.

The only exception that would allow us to issue a refund or compensation would be with hotel approval. Once you have received approval, please initiate a cancellation, by visiting: go.super.com/amend and following the prompts.

We hope we have clarified your doubts and concerns.

California
1 review
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Send Message
Share Review
Report Review

Basel hotel stay
December 7, 2023

Really great deal with Super.com and a fantastic customer experience.

Date of experience: December 7, 2023
Portugal
1 review
0 helpful votes
Follow Frederic X.
Unfollow Frederic X.
Send Message
Share Review
Report Review

Pleasant new experience
December 7, 2023

Best price and no unexpected bad surprises, I think I will be back in the future

Date of experience: December 7, 2023
Canada
1 review
0 helpful votes
Follow RR W.
Unfollow RR W.
Send Message
Share Review
Report Review

Always get the best price via Super.com. Not my first and definitely not my last time booking through them.

Date of experience: December 6, 2023
AE
1 review
0 helpful votes
Follow Osama F.
Unfollow Osama F.
Send Message
Share Review
Report Review

Super
December 6, 2023

First time to deal with the website, it turn out to be the Best experience fast and efficient

Date of experience: December 6, 2023
Ohio
1 review
0 helpful votes
Follow Sanjay Q.
Unfollow Sanjay Q.
Send Message
Share Review
Report Review

Easy to book. Great rates!
December 5, 2023

Booked a room at last minute. Super.com was an easy website to navigate, with lowest rates

Date of experience: December 5, 2023
Minnesota
4 reviews
0 helpful votes
Follow edward A.
Unfollow edward A.
Send Message
Share Review
Report Review

Rip-off
December 12, 2023

I paid for a room at Hilton garden inn. I have a confirmation number. The hotel would not accept it Oakdale,MN

Date of experience: December 5, 2023
Super ✈. Super.com Rep
over a year old

Hey Edward,

We apologize for the trouble you faced when the hotel did not honor your reservation. Your feedback is crucial, and we are committed to ensuring our customers' satisfaction.

Please understand that, as a third-party booking site, certain incidents beyond our control may occur in the travel industry. However, we've implemented procedures to minimize such negative impacts. This matter has been escalated to our Support team, who is reaching out to the accommodation and travel partner to investigate what happened. They will follow up with you as soon as possible.

We appreciate your patience.

GB
1 review
2 helpful votes
Follow Nolene G.
Unfollow Nolene G.
Send Message
Share Review
Report Review

Great communication!
December 5, 2023

Found this site via a travel search engine and was initially unsure as hadn't heard of them. However, booking went smoothly and I secured the best price around when I booked by a lot! Emails and WhatsApp messages were really informative and helpful, and checking in at the Hilton was easy. Plus, I shared my discount code for booking with a friend who also used their site and likewise had a similar smooth experience. Definitely would book via super.com again

Date of experience: December 5, 2023
GB
1 review
0 helpful votes
Follow Kimberley F.
Unfollow Kimberley F.
Send Message
Share Review
Report Review

Excellent service
December 5, 2023

Family getaway for my mums 55th birthday. Excellent accomodation in Prince William suite, the customer service is amazing. Highly recommended

Date of experience: December 5, 2023
Australia
1 review
0 helpful votes
Follow Rajat A.
Unfollow Rajat A.
Send Message
Share Review
Report Review

Seamless Experience
December 12, 2023

It was a seamless experience using the services. Got reminder a day before check in and an offer after the check out. Amazing experience!

Date of experience: December 4, 2023
Arkansas
1 review
0 helpful votes
Follow Shenobi Z.
Unfollow Shenobi Z.
Send Message
Share Review
Report Review

Best Saving
December 11, 2023

1st time using super.com and their price is way cheaper than the hotel itself. I saved $12. Paid $72 with Super.com then the hotel cgarged me a $4 charge for cleaning(really?). I called the hotel to make a reservation and they would of charged me $88.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
Follow Jose Q.
Unfollow Jose Q.
Send Message
Share Review
Report Review

Very helpful!
December 4, 2023

With this site, I got a really affordable and great deal for a hotel! It was easy and quick. Definitely recommend Super (;

Date of experience: December 4, 2023
California
1 review
0 helpful votes
Follow Ketan L.
Unfollow Ketan L.
Send Message
Share Review
Report Review

Really good deal
December 4, 2023

Amazing price with breakfast included. Easy to book.

Date of experience: December 4, 2023
GB
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Send Message
Share Review
Report Review

Excellent discount and service
December 4, 2023

Never heard of super before but got an amazing price on a hotel in the centre of Manchester £160 cheaper than on the hotel website. Will definitely use again!

Date of experience: December 4, 2023
District of Columbia
1 review
0 helpful votes
Follow Clark M.
Unfollow Clark M.
Send Message
Share Review
Report Review

Very Bad
December 11, 2023

Super.com is a rip-off. For a $119.00 hotel room rate, Super.com charged $147.00. That's a $28.00 service charge. Make the reservation directly to the hotel. Don't use Super.com. All their B.S. About the lowest rate is just that B.S.

Date of experience: December 4, 2023
Super ✈. Super.com Rep
over a year old

Hey Clark,

We apologize for any negative impression you may have formed about our service. The price on the folio is not the retail price for the customer; instead, it represents the agreement between the hotel and our travel partners. The hotel adds its fees, and we include a small margin to cover our operational costs. We take pride in offering some of the lowest prices available, saving you money on hotels, so you can allocate more for the rest of your trip!

For more information please check this link:
https://help.super.com/support/solutions/articles/48001209671-how-can-supertravel-offer-such-great-deals-

We hope we have clarified your doubts and concerns.

North Carolina
1 review
0 helpful votes
Follow Bernard N.
Unfollow Bernard N.
Send Message
Share Review
Report Review

Super. Com experience
December 4, 2023

I had a good experience while using super.com. My only suggestion is they find a way to let u modify your booking. I made the mistake of booking a day late.!instead of booking on the day I needed I booked a day after… so I had to sleep in car til next day ‍. But it's my fault because I should have paid more attention. Overall Super.com did save me money & it was very easy to use…

Date of experience: December 4, 2023
Nevada
1 review
0 helpful votes
Follow CHRISTINE T.
Unfollow CHRISTINE T.
Send Message
Share Review
Report Review

Always the best deal!
December 3, 2023

Super.com offered me a better deal than what was offered for conference group pricing for a class I had in San Diego. I will always check
Super.com before any other website or app!

Date of experience: December 3, 2023
California
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

Was caught in a winter storm and Super.com found the best rate in town at a very clean and pleasant hotel. Less than 5 minute check in and we were warm in the room in no time. Extremely happy.

Date of experience: December 3, 2023