Dress is good quality, fits perfect and is so flattering. It came very quickly too.
Fast, friendly and Great communication. Dealt with my query effectively and in a timely manner
Hi Donna,
Thank you for your amazing review. We are happy to hear that our customer service team dealt with your query effectively and in a timely manner.
Lots of love x
Super speedy delivery to the UK and gorgeous garments, will definitely be purchasing from Sundae Muse again :)
Hi Molly,
Thanks for your amazing review. We're happy that you like the clothes you ordered and you received your order quickly. We are looking forward to you shopping with us again.
Thanks so much x
Wishing there are sizes for petites or size 4 because size 6 is still a little loose for me :)
Hi Alyssa,
Thanks for leaving an amazing review. We're glad that you find our dresses cute. We have some items that are available in size 4 AU and you may check them here: https://sundaemuse.com/collections/dresses/size-4
If you ever need help with sizing, you can always message our customer service team via our 24/7 live chat or you can also send us an email at love@sundaemuse.com and we will provide measurements to help ensure you get the perfect fit.
Thanks so much x
Free international shipping is definitely a plus point. Love the quality of the dresses.
Hi Jemima,
Thank you for your awesome review. We are so happy to hear you love the quality of the dresses you ordered and you were able to take advantage of our free international shipping. We look forward to serving you again.
Lots of love x
Good. It would be great if you had more accessories and bags and things.
Hi Ella,
Thank you for your amazing review. Our team is working hard to continuously produce dresses for our lovely customers and we are so happy you find them pretty and different from other dresses. We will be taking note of your feedback regarding adding more accessories and bags and will forward it to our team.
Lots of love x
Normally my size is S, maybe i should order next time, size M….
The dress was excellent quality and true to size! Definitely worth the price.
Hello Taylah,
Thank you for leaving an excellent feedback. We are happy you liked them and glad you had a lovely experience shopping with us.
Thanks so much x
The dress is beautiful and we could not be happier - worth the wait.
Hi Lisa,
Thanks for leaving an amazing review. We are happy that you love the quality of the clothes you ordered and that our customer service team was able to help you with your inquiries. We are looking forward to you shopping with us again.
Thanks so much x
It came very quick and on time. The clothes are very good quality.
Hi Grace,
Thank you for your amazing review. Our team is working really hard to create great designs and we aim to deliver them within the promised timeline so we’re glad to know that we’re able to make you experience both. We’re looking forward to serving you again in the future
Lots of love x
Great experience overall! The dress is lovely and the shipping was very quick
Hi Shifa,
Thank you very much for your amazing review! We work really hard to deliver quality dresses to our customers as quickly as we can, so we are happy to know that you’ve experienced it.
Lots of love x
Very impressive timing on receiving the order. The dress was as described online.
Hi Zush,
Thanks for your amazing review. We're glad that you love the quality of our clothes and your order arrived quickly. We look forward to you shopping with us again.
Lots of love x
AMAZING loved the pretty clothes they were perfect. Tax was a bit of a pain though :(
Hi Imogen,
Thanks for your amazing review. We are happy to hear that you love the clothes you ordered. Unfortunately, your government charges duties and taxes to receive items from overseas. This is beyond our control as the government determines the cost of the import tax. We also included this information on our website: https://sundaemuse.com/pages/delivery
Thanks so much x
AMAZING can't wait for stuff to come
Great I will be order again and again
We had trouble but it was quickly solved
Thanks
Hi Lea,
Thank you for your excellent review. We are happy to know our customer service team was prompt to get the issue sorted out. We are looking forward to you shopping at our store again.
Lots of love x
So impressed with the service and it only took 3 days to get it delivered to Sweden :)
Hi Isabella,
Thanks for your awesome review! We are happy to hear that your order arrived quickly and our customer service team was able to help you with your concern.
Lots of love x
It's been more than a week and my purchase hasn't been sent
Hi Ma,
Thank you for your review. We apologize for the delay in processing your order. We are currently trying to resolve the issue in the best way possible and we have taken it with high importance. We appreciate your feedback as we are always looking for ways to improve.
Thanks so much x
The shipping was prompt, and i feel absolutely magical in the dress!
Hi Katherine,
Thanks for the amazing review! We are happy you found us on Instagram. We are even more ecstatic that you received your order on time and glad to hear that you loved your dress.
Thanks so much x
The clothes are always of nice quality and the shipping is fast!
Hello Julia,
Thank you for the excellent review. We are glad that you love your order and you received them right away. We hope to see you at our store again.
Thanks so much x
Everything on the site is easy to access and i like the ability to donate after purchasing.
Hi Ava,
Thanks for leaving an excellent review. We're happy that you found us on Instagram and you love the quality of your order and most of all we're honored that our clothes made you feel amazing. We look forward to you shopping with us again.
Lots of love x
Everything on the site is easy to access and i like the ability to donate after purchasing.
It was so quick and easy. So many options to choose from.
Hi Eva,
Thanks so much for your amazing review. We are happy that you love the dress you ordered and you received a lot of compliments. We look forward to you shopping with us again.
Lots of love x
It was so quick and easy. So many options to choose from.
Answer: Very easy as Sundae Muse has live customer service agents 24 hours a day, 7 days a week available through live chat and email love@sundaemuse.com
Answer: I had ordered £200 worth of clothes here and they had came it perfect time and in perfect condition. The quality was amazing and the clothes looked exactly how they did in the picture.
Answer: A legit company! I have never had a problem with this website and i don't know what these negative reviews are talking about.
Sundae Muse has a rating of 3.5 stars from 498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sundae Muse most frequently mention customer service, great quality and fast delivery. Sundae Muse ranks 1966th among Women's Clothing sites.
Hi Rebecca,
Thank you for your amazing feedback! We're glad that you loved the dress you ordered and have received your order on time. We look forward to you shopping with us again.
Thanks so much x