The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
It was a blouse and I ordered XXL but received 2XXL the hassle of shipping back not worth the headache and I wish when I ordered it it would have told me out of stock for XXL.
Placing my order was quite straightforward no issues this far.
MI COMPRA FUE MUY FACIL DE REALIZAR Y EL CONJUNTO DE PANTALON Y BLUSA FUE DE EXCELENTE CALIDAD, IGUAL A LA IMAGEN QUE SE PRESENTA
The customer service is very convenient and quick.
Item took way too long to arrive, tracking number did not help, item arrived after my event.
The dress didn't look like the picture. Disappoint
Pages easy to navigate; order arrived timely. Fit as expected.
I tried to obtain the Return order information/page and was not able to do so. I need to return the item I ordered because it does not meet my expectation, the quality of the item does not meet my standards.
Great shopping experience; no issues. Love the selection of items that are available.
I received the blouse in a timely manner. What I was not happy with was the droopy material. The ruffles on the blouse did not stand up like in the Stylewe photo.
Please remember that some ladies are small at the bust but full around the hips and behind. The clothes fit perfectly around my hips but are ill fitting at the bust.
It was so easy to order. And it arrived earlier than expected.
Shopping online for fit is already iffy. However, the quality of the fabrics was just dreadful. One item was printed fabric but the wide sleeves showed the white-ish reverse and it was VERY unpretty to look at!
I kept 2 items for someone I think will like them - one was good old reliable white cotton - and the rest I donated to Goodwill. Not worth returning. I'll not shop here again, I'm sorry to say, I'm done.
Terrible fabric, ill fitting non wearable! The worst waste of money yet
Huge selection; something for everyone. I normally wear size xs; clothing featured does not offer that size so I took my chances on ordering size s thinking that with the low prices I can always have clothing altered. So far, have only needed small, easy alterations which have not costed a lot of money.
Received the clothing. Pics shown the dresses were beautiful. Material used is very thin. The items that did not show hip size turned out to be very very big. Will not be ordering from style we again. A big disappointment.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Beautiful clothes, took me awhile to get items in shopping cart. Can't wait to receive.
This is my first order. Nothing fit. The dresses were too long fabric was dragging the floor. The jumpsuits also were too long. Also the bodice of the dresses and the jumpsuits were too small, could not close.
The sizing of these outfits are way off. Did not like material.
This is my first order. I hope it will not be my last
Fast check out. Lots of products to choose from on the color and styles that I was shopping for.
Purchased over $100 in merchandise, not true to size charts, poor materials and the worst of all, they offer 15% discount to stay with unwanted merchandise because it is expensive to return to CHINA. DO NOT MAKE ANY PURCHASES TO STYLEWE!
Thank you for your feedback. Sorry for any inconvenience caused.
Could you please tell us your order number so that we could help you solve the problem.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will improve the return issue as well.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Thank you for your feedback.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon.
And customer could contact us by email or online chat. We would not send customer to another site which need to pay fee.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!