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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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A customer service girl went out of her way to help me with all my questions and problems. She resolved my concerns, and also helped me with the confusion of sizes! Wonderful customer service!
They have amazing customer service and were so quick to answer all my questions about my returns! She is an incredible representative of the brand, it shows that she really cares about the experience of her clients.
I loved my outfits. All of my purchased suits fit perfectly. Great prices and fast delivery. The website is easy to navigate and is classified accordingly. Ready to use after quarantine!
The clothes were amazing and the quality was excellent, my dress was nothing like the photos where the models' chests still looked great. I tried to use magic tape but it really didn't help. I would definitely buy from here again. I loved the clothes.
I had no trouble navigating the website, and the quality of the products received was excellent! I ordered the wrong size in two weeks where there was a holiday. I had to place an additional order as soon as possible for the correct size so that it arrives on time for the weekend. Fortunately, customer service allowed the original jacket to be refunded once returned (treated as a store credit). I loved the articles!
Incredible clothes, very satisfied with the result of the product, good quality and fit. Love for this boutique, I will buy more!
Honestly, I've been a customer for quite some time and have been shopping at this boutique ever since for most of my events. Customer service is better and the range and every design are amazing!
I keep coming back... I am in love with all your outfits and I get compliments every time I buy something nice with this boutique. Right now, over the past 2 weeks, I have bought 7 amazing outfits that I need. Delivery is fast, clothes are HOT and I can't wait to use the rest of my orders.
Update: the company refunded the cost of the dress after I contacted them with pictures and my complaint. I commend their fast response time and willingness to refund 100%.
Original review:
I loved the picture on the website for this dress. I checked reviews which were pretty good. Placed my order and Im guessing due to Covid is the reason it took a month to arrive. Sadly the collar is cut noticeably crooked; much larger on one side causing it to look very crooked and lopsided.
The website has such cute things but they are apparently made by inexperienced seamstresses.
This website is easy to use, the quality of the clothes is always excellent, I have no complaints, the postage is always fast and with updates, my absolute favorite online shopping site
All very well, my sister said that she was very happy with the style and quality of the skirt, that she will buy more in the future for her and her friends.
Everything was exactly as described. Everything exceeded my expectations. Beautiful quality clothing. I am officially addicted to this boutique! I can't complain about anything I bought. Super happy with everything. Highly recommended! 10/10 for the website too. Very detailed and useful.
They refuse to refund my money after waiting 20 days on 7-12 day shipping they told me to wait on product no response to my refund. 45 days later I get some cheap high school home economics class sewn dress! CHEAP nothing like picture on site
I love the quality of the products here. The articles are very versatile and most of the things I want have been available. I will keep buying more and I can't wait for all your new items to drop!
The quality of the clothing and the fabric of the dresses I bought were incredible!
The fit is perfect and the size is perfect!
The purchase and shipping went smoothly, I will definitely buy again.
High quality materials, unique design that was in line with my style and true to size as well as size chart. I would recommend it to a friend. The only comment is that I did not see in the product description anything about the amount of padding in the bra. I think too much, but this boutique is still spectacular!
The service was amazing, fast and did not have a problem. A girl on this page solved my problem and did it quickly. I was very satisfied with your service, much love xx thanks!
In the past, I have been uncomfortable ordering online because online stores can take too long to respond and the item of clothing may be very different from how it looks online.
I can confidently say that this boutique exceeded my expectations, the quality and color of the dress are beautiful and the service exceptional.
I love the quality of the dress fabric from my order here, the customer service team is fantastic. Then, understanding and very quick to respond too, you will buy from them again.
Beautiful good quality clothing, reasonably priced and fast shipping. I would definitely buy here again, the clothes are seasonal and elegant! The size is accurate and I love the designs.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...