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StyleWe

How would you rate StyleWe?
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GB
1 review
0 helpful votes
Follow jesusa j.
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I've always been happy shopping for clothes online here. Quality of clothing and prompt delivery. She started using it when she was at home with babies so it's a great way to shop. The babies are now 23 and 25 years old, but I still buy clothes for them with this online boutique!

Date of experience: October 10, 2020
Alabama
1 review
9 helpful votes
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Beautiful Pieces
November 21, 2015

I purchased an outfit from Stylewe and it fit true to size and was identical to the picture online. It is absolutely gorgeous! Love it! Please plan ahead if you are ordering for an event. Shipping can take up 10 days. My first order was shipped promptly in about 5 days but I'm still waiting on my second order that was placed 8 days ago. ST

Date of experience: November 21, 2015
Lanny S. StyleWe Rep
over a year old

Dear Sandy,
Really Glad you like products and service. Hope to see you again at StyleWe.

New Mexico
1 review
1 helpful vote
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I took a chance ordering a dress after reading many mixed reviews. The dress arrived today, sooner than I had expected. It fit well (I ordered a large instead of my usual U.S. medium because the dress was less fitted and because of the difference in Asian vs American sizes.) and was what I expected. I have not worn it yet, so cannot comment on how the garment holds up, but seems like it will last with a bit of care. I am hoping for the same results with future orders. The dress designs, in particular, on StyleWe are not typical department store or box store styles, which I really like.

Date of experience: February 25, 2016
New Jersey
1 review
14 helpful votes
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I got the refund
January 25, 2018
Updated review

Update: I just got refund for the item I returned! I appreciate that! They're doing what they promised.

Having the customer pay for returns is a problem though. Let's be honest, who knows a piece would fit them or not, whether the quality matches what it looks on the website, before seeing the actual item? So, $12 was wasted shipping back to them, after all the hassle emailing back and forth! Hopefully they can improve on this.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2018
Lanny S. StyleWe Rep
over a year old

Dear Celia,

We are sorry for all inconvenience caused to you. For now, we don`t offer free returns, so buyer will be responsible for return shipping, thanks for your understanding and sincere feedback.

We have been working hard to improve our products and services.

We do hope you will have a better shopping experience with us in the future. Thank you for your patience with us to settle this matter.

If you run into any issues, feel free to contact us at any time.

Best regards,
StyleWe


Poor quality and difficulty returning
January 23, 2018
Previous review

(updated from my initial review) I've purchased 3 items from StyleWe so far. The first one was a small surprise in the fabric quality but somewhat bearable. Recently, over Black Friday, i purchased 2 items, and they arrived in about 3 weeks. Both were found to be very poor quality - the fabric and other things look very cheap and the not breathable. One of them has outright sewing defects.

I had great trouble trying to return one of them. They agreed to give full refund after about 5 rounds of email, and my strong statements and persistence. A bit waste of time. After i posted the review, they did respond in a friendly way, and they have given the refund without having me ship the item back.

The other item was at $65 at sale price, but the fabric and metal part are so cheap that i think it's worth perhaps $20 or less. It appeared to be a final sale and i didn't find a way to return it some days ago, but now I found it's returnable. I'll be responsible for the shipping cost returning an item. I'll see how it goes.

They do seem to care about reviews and try to remedy the situation. So i'm thankful for that.

Date of experience: December 25, 2017
Texas
1 review
0 helpful votes
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Is a responsible and supportive website. If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)

Date of experience: December 8, 2020
Sweden
1 review
0 helpful votes
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Honestly, I order before I read the other reviews, which then scared me. I felt like nothing was going to arrive, along with sizes being wrong. But actually just read the feedback on each item description and size chart and you will be fine! My items were received in just under 3 weeks and everything was perfect, especially the design. I'm excited to shop again with the company!

https://www.stylewe.com/

Date of experience: June 13, 2017
Netherlands
1 review
0 helpful votes
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Really impressive
April 27, 2016

I wanted to buy some nice looking and appealing dresses, and was checking out the stylewe website last month. It had a user friendly and convenient interface, which gave me the chance to browse through all the fashion categories without any difficulty. To my impression, they had quite impressive dresses. I placed an order for three different dresses and they were conveniently delivered within a few days. When I received them, I was really impressed by their quality. If you need to buy dresses online, I strongly recommend Stylewe.com.

Date of experience: April 23, 2016
New York
1 review
1 helpful vote
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Very Disappointed
January 17, 2024

I placed my first order in November and received it a month later. The items did not work for me so I followed their return guidelines and requested a return label. After making the request twice I finally received one that looked a little odd so I did a chat to inquire as to the legitimacy of the label…which they insisted was legit. I placed the label on the package and dropped it off at my post office and got a receipt with a tracking number which I checked a week later only to learn that the US Postal Service had confiscated the package stating that the return label was counterfeit. Meanwhile I'm out of my money and had to actually wait again while PayPal disputed it…although I sent them a snapshot of the tracking information. In the end I got the refund less shipping charge which I should have gotten since they didn't even pay for the label and it was counterfeit. I won't do business with them again.

Date of experience: January 10, 2024
Miss W. StyleWe Rep
over a year old

Dear customer

We apologize for any inconvenience caused by the return process and are sorry to hear about your negative experience with our company. We take all customer feedback seriously and strive to provide the best possible service.

Regarding your return label, please understand that we provide prepaid return labels that are legitimate and used by many of our customers without issue. We have received other customers' return packages using our return labels and have not encountered any problems.

Regarding the issue with the US Postal Service confiscating your package, it is an abnormal occurrence and we are currently in communication with USPS to determine the exact reason for this. However, please note that this does not affect your refund as you followed our return guidelines and returned the item(s) to us using the provided return label.

We are sorry if the logistics information of the return package has caused trouble to you. As a gesture of goodwill, we have submitted a full refund, and hope that this resolution is satisfactory for you.

Thank you for bringing this issue to our attention. If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Best regard,
Echo
STYLEWE

Connecticut
1 review
12 helpful votes
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Stay Away
March 7, 2017

I bought two navy blue wool dresses. I ordered a XXL (even though I wear a size 8) because reviews said the sizes run very small. The dresses did not fit-- but not because they were too big. They were just ill-proportioned and frankly odd. I took them to a tailor and $208 later-- they are just still odd. My husband, when asked how I looked said, "really awful. It is old lady-ish and frumpy and unbecoming." He said, "I never say such things -- but this dress really looks bad." So $300 later-- I have two blue dresses I can not wear. I would not order form this company again.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2017
Lanny S. StyleWe Rep
over a year old

Hi Danielle,

Sorry for all the inconvenience has caused. Next time, if you are not satisfied with the item you received, you can login our website to submit the return/exchange request and then we will email you our return address and return instructions.

Some of our items run one size smaller, so it will be better to choose bigger size.
Every time when you click the size "S, M, L"etcit will show the corresponding detailed measurements for the specific size. Then you can check.
You need to refer to the item Product Details to see the exact measurements firstly and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.
Pls do remember to check the detail measurement for each dress before ordering. Each designers size varies.

If you have any issue, you can contact us by sending an email to services@stylewe.com or chat or call us.
Best regards,
StyleWe

Norway
1 review
11 helpful votes
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Did not disappoint
February 23, 2022

Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

Date of experience: January 24, 2022
Texas
4 reviews
3 helpful votes
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Great experience.
January 9, 2016

Awesome inventory. There are too many dresses to pick from. This will be my second order from stylewe.com. As of yet, I have nothing negative to say. The dresses are fabulous, well made and fit perfectly. Shipping takes a bit, but I've never had to wait for more than 8-10 days for my package to arrive.

Date of experience: January 6, 2016
California
1 review
13 helpful votes
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Scam
January 11, 2016

I ordered a dress for my wife. It took nearly a month to arrive and was two sizes too small when it finally got here. I am now trying to return the item, but I have not received a response despite sending them three emails over three days. Do not give this unethical business your money.

Date of experience: January 8, 2016
Lanny S. StyleWe Rep
over a year old

Dear Ryan, Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at services@stylewe.com. We will help you to resolve the issue.
Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
We had replied your email with our return address. Pls check.

New Jersey
1 review
9 helpful votes
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I've ordered several items from StyleWe over about 4 months. I retained one, which was just "OK", but not worth the aggravation to send back. The others were returned or cancelled because of very poor quality and damage or undue delay. As to the delay, I only discovered the problem when I repeatedly asked for updates on when my order would arrive. After attempting to deflect my inquires, the StyleWe service rep cancelled. As to the return, the dress had obvious damage and the fabric color was cheap and simply awful. The sewing was very poor quality with exposed seams. The rep repeatedly pushed me to accept about 20% refund or similar credit and I refused, requesting they honor their written refund policy. I think their business model is delay, cheap quality and attempted intimidation. I will not be ordering from them again.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2018
Lanny S. StyleWe Rep
over a year old

Sorry you are not happy with the service. Our customer service rep did not initial the refund for the out of stock item. The refund was initial by the system when the order is out of stock and it has not been replaced for other item in 72 hours. For the item you do not want to keep. You can return for a full refund.
Items(except swimwear and final sale) can be returned for any reasons within 30 days from the delivered date. For return policy, you can check here for more details: https://www.stylewe.com/information/information?information_id=9

If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.

New Jersey
4 reviews
9 helpful votes
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Good service, great prices
September 15, 2016

I've bought two things from Stylewe. The first fits perfectly and is nicer than I expected, given the price. The second was too small, but was easy to return and they promptly refunded my money. Yes, you have to pay for the return shipping, but it cost all of $3 or so. Very good customer service.

Date of experience: September 12, 2016
Texas
1 review
6 helpful votes
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Wonderful designs and lovely materials. I had ordered XL, but it was more like a size 8 or 10. I have asked the company if they could consider making larger USA type sizes. I really love the outfits and tried to see if one of my nieces could wear it. But she cannot. The way these outfits were made was top notch. Attention to details! Just wish they would have fit me... heart broken.

Date of experience: March 23, 2016
New York
1 review
4 helpful votes
Follow W B.
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I bought five dresses from this site. They took forever to ship (and the website did not acknowledge the delays in shipping. Once they arrived, the products were of very questionable quality, the fits were totally off. I wear a size 10 and they sent me a XXL, which was TOO small. When I tried to return the items, they kept suggesting that I take a discount towards additional items. When they finally came through with a return label and I priced sending it via UPS, the cost was almost 75&% of the total order. This site needs to be much more transparent about the limitations of ordering from them.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2017
Lanny S. StyleWe Rep
over a year old

Dear W B.,
As for NICE-FOREVER Sheath Elegant Square Neck Sleeveless Flounce Midi Dress, Size: 10 is equal to Label Size: XXL.

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should click the size icon to check the measurement.

And pls noted that in the return instruction, we recommended you return it via standard shipping USPS not express UPS.

If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.

Best regards,
StyleWe

Washington
2 reviews
11 helpful votes
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Scam alert! No refunds
December 8, 2017

I ordered a coat from the StyleWe online shopping website. I ordered an appropriate size but the sleeves were too short. When I tried to return the coat I was told, Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Instead they offered be a 15% cash refund or 20% store credit as if I would want to order anything from StyleWe ever again! Dont be deceived stay away from this online shopping option.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2017
Lanny S. StyleWe Rep
over a year old

Dear Susan,

We are sorry you are not satisfied with our return solution. Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.

We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.

To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy

If you still want to return/exchange the package, you can email us for a return label.
Thanks for your patience! Please dont hesitate to email us if you have any questions.

Best regards,
StyleWe

Michigan
1 review
15 helpful votes
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Terrible clothes
December 8, 2021

I don't see how this company has a good review, unless they're doing themself. Their service and products are both terrible. I tried to return some of their products and it cost me $40.00 to mail them Back to china. I did not look at enough of the reviews before I ordered. So I lose on this. But I hope by my sharing my experience it will keep others from making the same very costly mistake. DON'T buy from StyleWe You will be sorry.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2021
Lanny S. StyleWe Rep
over a year old

Sorry that you are not satisfied with the item(s).

Once we receive your return items in good condition and the return information updated in our return item list, we will process the money refund for you as soon as possible.

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.

Switzerland
1 review
0 helpful votes
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Perfectly
March 22, 2022

I bought a shirt for my sister to wear to graduation. We measure it and choose the size according to the size chart. I usually don't like to order clothes online because I prefer to try them on before buying, but they fit her perfectly and were of good quality. She is excited to use it. When I had a question, I received an answer that same day with all the information I needed. Would definitely buy here again!

Date of experience: February 20, 2022
1 review
0 helpful votes
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I had by mistake ordered a red colour dress, when in fact I wanted the black version of the same. I was unhappy about acting, out of excitement, in such haste. Although I was more than sure that once the product has been released, I would not be able to do much about stalling it, yet to put my haunting soul to rest, I contacted their customer service. And I was amazed to find such quick and responsive actions from the other end. It was like magic! So in the end, here I am, finally holding my amazing black long sleeves dress and writing this review of thank you.

Date of experience: April 18, 2016

Overview

StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.

service
936
value
426
shipping
436
returns
349
quality
1,671
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49,456 reviews
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