StylevanaReviews 278

I am very satisfied with the company. Their products are authentic and of high quality, which exceeded my expectations.

One thing to note is that it is important to carefully read the availability status of each product. If all the items in your order have the status "In Stock: usually ships within 24 hours," then your order will be shipped within 4 business days. However, if there is a product with a status like "Usually ready to ship within 30 business days," then it shouldn't come as a surprise that the entire order will be shipped after 30 days.

I also appreciate the prompt and helpful support provided by the company. They respond to email inquiries in a timely manner, addressing any questions or concerns I had.

They are thiefs!
I placed and paid for the order on 26th of March. And since then it is being in a status Processing. On all my emails, where i indicated exact order number, i received automatic replies with different reasons of excuses - Chinese New Year(in March?), Easter, 1st of May.
Stylevana, you are thiefs!

SCAM! Hate being an internet "Karen" but Stylevana customer service is appalling.

I placed an order in April and it's been over a month with no update on shipment...Contacted customer support on 4 seperate occasions. GHOSTED! No reply or update at all.

As consumers I understand that sometimes there may be unforeseen delays, however leaving us in the dark after money as been spend is straight up a scam.

Highly recommend everyone to order from another site instead.

I ordered from Stylevana, took them more than a month to ship so I requested to cancel the order. Took them two weeks to response to my request while my order hasn't been shipped yet, they have told me they will cancel the order before they start shipping it. The next few days started shipping it when I already requested to cancel before it shipped since I already bought the products I needed somewhere else. I don't recommend Stylevana at all if you don't like long waits for your order or horrible customer service.

Iplaced and order on the 13th of March for about $57. I was waiting for my package, but after the package arrived in El Cajon they just said insufficient address and returning to sender. I checked my address and everything was correct and I have purchased from lot of other sites such as OLIVEYOUNG, Temu and even Ali express and nobody had a problem finding the apartment. I contacted both Stylevana and the courier company nobody responded to me. Then after like 20 tickets to Stylevana they told me we will talk with the courier company or give a refund when it arrives. As soon as they said that the tracking report stopped updating and the item never got delivered to them.I told them since I paid extra for premium insured shipping I want a refund on all products. But since then, they keep deleting my messages and not responding. I only get the automated mail saying they received the message. So I know they receive my mail checks and discard it without replying. At this rate I believe both the courier company and Stylevana together are scamming people. I've never seen a company that deletes requests for refunds from customers after charging extra to insure it. Now I know why all the items are so cheap because they are scammers. I hope soon they would get reported for this and get closed down because this is so cheap for sellers to be this unprofessional.

I ordered 8 of these Dr. Jart SPF 30 products over two months ago. All of the items I received were the wrong product. I received them in the last week of March. I have tried contacting their customer service team multiple times, submitted multiple requests for a return/refund, emailed their customer service team, I even stayed up and called their customer service number at 10pm my time (phone hours are so bad because they're located in Hong Kong), just to be told that it wasn't actually a customer service phone line. I spent over $180 and have not seen a penny of it, or heard any word as to where my case stands. DO NOT SHOP HERE. IT IS A SCAM. CUSTOMER SERVICE DOES NOT EXIST. If anybody on the service team reads this, please get me my money asap. This is absolutely ridiculous!

This website is fraud. I ordered end of March and still haven't received my product. Customer service wont answer, I've emailed numerous times. Absolutely bs. Don't do it. If i could give them 0 stars I would. Order# BWSVCAA*******

When will order #BWSVCAA******* be shipped. It's been over a week since I ordered all items that were supposed to be sent within 24 hours. If I don't get a reply I will file a police report and contact my bank this is fraud. I keep emailing and they don't response. It's a fraud company and I hope they burn to the ground

Ordered two sunscreens (the ones that were trending on tictok) and I never got any of the products. Contacted them and never was given a reply, no refund. I didn't want to deal with it anymore, but if someone else decides to sue them, good for them. At worst I was expecting the product to be seeping out of the container from the reviews I was seeing

Placed my order #BWSVUKA******* almost THREE MONTHS AGO 21st January 2023. Still no sign of my order in April! Apparently delivery was supposed to be on 17th February, but nothing arrived. Emailed Stylevana on 26th February but they have completely ignored my email. I therefore attempted to claim this via my card almost three months later, but they have stated the item is "Still in Transit"! Is this a joke? Utter scam, do not order from this company.

Stylevana is a total SCAM! Do not buy from this site!.
I ordered from them 3 weeks ago, and still has no date of when my stuff is being dispatched. I emailed them to have my order canceled because I want my money back, but gets no response.
My order #BWSVAA*******.

Don't order from here unless you're okay with throwing your money into the void, getting no updates for months, then MAYBE receiving your package at the end of all the BS.

Positive feedback is fake. They don't send any emails to confirm transaction, no tracking number, zero contact with them.

WORST ONLINE STORE EVER!

I DO NOT LIKE WASTING MY TIME FOR A REVIEW BUT THIS COMPANY DESERVES NO STAR AT ALL.

I ORDERED A MONTH AGO AND STILL IN PROCESS. EMAILED MILLION TIMES AND NO REPLY AT ALL.

DO NOT ORDER FROM THIS WEBSITE!

Order placed on March 23rd (all products available; shipping indicated to happen within 24hrs).
Almost 3 weeks later, the order still has not left Hong Kong.
Wrote to their customer service several times to which I only received automated replies – but no solution.
Cannot even ask for a cancellation/refund as they won't get back to me.
Horribly buying experience!
DO NOT SHOP THERE!
Have also contacted various influencers and suggested they stop promoting Stylevana as it will only annoy their followers.

I've ordered from them twice. One of my packages took 1 month to get to my door and the other took 1 and half weeks which was a big surprise. Note: i ordered from them after FEB 2023. I knew it was going to take time to ship but I expected that with such low prices. However, it's pretty obvious their CS is severely lacking. I knew it was going to take time so I never bothered to email them. I notice a lot of the bad reviews are people who ordered between Nov of last year and Feb of this year. Which was during their Christmas sale and holiday rush. I have a huge theory that they couldn't keep up with the demand. Which is when their CS went offline because they couldn't keep track of everyone's orders. That's probably why so many packages still haven't been processed but that's pretty terrible as a company. They're probably only focused on completing new orders now like mine. Regardless of my experience, I can't ignore what so many have had to deal with. Otherwise my rating would be 5 stars.

I placed an order two months ago, I tried to contact them asking for the tracking# and order status. I got no response and no refund for my order.
Stay away from this website.