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StudyPool

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Missouri
36 reviews
151 helpful votes
Follow Jenna J.
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HIgh level to payout
January 19, 2018

I signed up and answered a few newbie questions to get a few bucks. Then I was put into a different pool with the other members. Kids are trying to get tutors to write a ten page essay for them, and they only want to pay five dollars. There's a dozen tutors bidding on one underpaid question. How am I or any new tutor supposed to compete with them? And I can't get my few bucks because I need fifty to cash out. It's like the system deliberately gets me to answer easy questions for free until I realize there's no way to actually win in this over-saturated website.

Date of experience: January 19, 2018
New Jersey
1 review
0 helpful votes
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Been tutored for a year.
October 25, 2017

For the past year I have been so happy with my academic performance, all thanks to studypool for helping me achieve all my goals academically. I have been tutored by many other people but none of them compare to studypool. They are always willing to help everyday of the week and have always been consistent with their work. I really appreciate their work with both Essay writing and Math. Will be a customer for a long time to come for sure! Keep being awesome studypool!

Date of experience: October 25, 2017
Kenya
1 review
0 helpful votes
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At study pool your guaranteed the best value for your money with quality and professional projects within the set time deadlines. It has a team of very supportive and competent professionals creating a conducive environment for both tutors and students.

Date of experience: November 21, 2018
New York
1 review
1 helpful vote
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Studypool really works!
September 26, 2019

I recently had to find help for one of my Geometry courses. I did some research online and found myself on the Studypool platform. The tutor I connected with had quite an impressive resume in Math, I couldn't ask for a better match. Studypool has helped me out a lot by connecting me with these professionals! If you ever need assistance with your academics, Studypool is the place for it.

Date of experience: September 25, 2019
Jared D. StudyPool Rep
over a year old

Great to hear! You can find tutors specialized in most subjects in our site to help you out!

Kenya
1 review
0 helpful votes
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Amazing
December 5, 2018

I have been using Study Pool for close to seven years both as an academic tutor as well as a student. It is an amazing platform as I had been able to share my experiences gained over years with other users as well as have been able to learn new lessons from other users too. What I love most about StudyPool is their excellent customer care services and the quality of work.

Date of experience: December 5, 2018
Kenya
1 review
0 helpful votes
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Be aware that Studypool company do not consider their tutor. They have no customer services and they have set up robot system which keep giving same response to all question raised. They recently banned my account claiming I had fraud transactions. My tutor username is Mrjohnny and i want clear explanation which activities i carried out.

Date of experience: September 8, 2017
Florida
3 reviews
1 helpful vote
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Failed grade
November 8, 2019

I had a failed grade on my philosophy essay on Aristotle, but my teacher gave me another chance to improve it. I used the emergency study and I felt satisfied with how my tutor and I made it work. I won't take another risk, if I don't understand a topic, I would definitely use this website again as long as my wallet lets me lol.

Date of experience: November 6, 2019
Maryland
1 review
15 helpful votes
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Rip Off
November 12, 2017

I contacted study pool over a year ago because I needed help with an assignment. A high school student could have done a better job compared to what I received. I complained and they gave me credit because they do not do refunds. Today I tried to make a payment using my account balance but instead it kept asking for my card. I contacted them and the rep told me that it would automatically use the balance in my account first before charging my card but that they needs a card in file. Behold, they charged my card for the amount when I have almost double the amount in my account balance. Come to find out, same doc is on course hero. Stay away if you can. Course Hero is better.

Date of experience: November 12, 2017
Florida
1 review
0 helpful votes
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I'm really happy with it
December 11, 2020

I am very happy after they implemented a subscription plan. This allowed me to have several tutoring hours as well as access to their study guides. This gave a great relief to my budget and also helped me continue using their services. Thank you very much!

Date of experience: December 10, 2020
Kenya
1 review
0 helpful votes
Follow Vionah N.
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I have worked at Studypool since 2016 and I'm convinced it's the best online platform for writing services. It's convenient for students who can always count on the availability of competent tutors to meet their academic needs. Tutors are friendly, available, and qualified to answer the questions asked and provide quality services. In terms of dispute, you can always count on the moderators to solve the issue fairly. This I can attest to.

Date of experience: November 19, 2018
Liechtenstein
1 review
2 helpful votes
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I attempted to become a tutor on this platform and also uploaded some top documents. I thought I did everything correctly and did not miss anything. However, my application was still rejected despite my perfect work. I want to caution others that even if you are a professional and can type well, they may still reject your application or even steal your work. Therefore, I suggest staying away from this platform as it is a waste of time and not worth trying out. Thank you.

Date of experience: May 14, 2023
New Jersey
1 review
1 helpful vote
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Tutor
November 24, 2017

I've been a tutor here for the past 5 months- employed back in June- and it has only been upwards from there. I have had the opportunity to feel like im actually helping out my students and feel a sense of gratitude from the CEO and upper management. I have helped over 10 students achieve their writing goals throughout their freshman year of college and have helped 5 other students really enjoy what they hated to do all their life- write. Thank you to the management team as well- they have always brought out the best possible benefits (stock options, 401k, etc)- and the best part- is that I work right from home.

Date of experience: November 24, 2017
Bangladesh
1 review
8 helpful votes
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I´m a third-semester BM university student, and this platform has helped me with the most struggling topics. But now this platform become so bad. They don't reply to my query. All of my tutors left the platfrom.

Date of experience: September 24, 2020
Nevada
6 reviews
0 helpful votes
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I just bought a study resource that wasn't that expensive, but the risk of buying it is that only after you buy the document you can see the notes. Ive already refunded like 4 documents this month, please allow more preview for students like me to see so when buying we have more reassurance. Many good notes, also many bad ones.

Date of experience: August 15, 2019
California
1 review
19 helpful votes
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I applied to be a tutor here and I've taught at a private institution, Kumon, other online institutions, and of course I private tutor. I spent hours on perfecting the essay and everything else for the application and when I completed the Knowledge Based Quiz, I was told I was rejected because of "Failure to meet one or more requirements." There was no actual reason why so they could've just randomly denied me. Furthermore, I contacted their support team and below in the photos will be the conversation between a "Moderator" and me. It's quite shocking how useless their support team is and they will definitely only be hearing negative reviews from me (on top of the hundreds of other negative reviews).

+4
Date of experience: April 22, 2020
Jared D. StudyPool Rep
over a year old

I am very sorry to hear you had a bad experience. Would you mind sharing your linked email and/or user name with me, so I can investigate the situation? You can send this to me using jared@studypool.com. We will also look into the customer service interaction and take action if need be. Thank you.

Germany
2 reviews
0 helpful votes
Follow Nickolas M.
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I'm looking forward for Studypool to allow their students to video chat with their tutors. It sends me to despair exchange text messages with my tutors -write, wait, reply, wait, reply... I believe that's a fastest way to work along or asking extra questions to the tutor about the X topic, especially when I need a project to be done soon.
4 times user, no problems with a refund I requested (I made a mistake in the payment amount) and no problems with any of the tutors I hired.

Date of experience: November 14, 2019
Kenya
3 reviews
4 helpful votes
Follow JAMES M.
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This site is a scam. They pretend to mind their clients but they Don't. They Vanished with my $528 after I requested them. Its now two years since my last withdrawal. I wrote to the support department but they Never responded. If it was possible to give them a 0 rating I could have given them a Big Zero rating. RUN! RUN!

Date of experience: September 2, 2019
Jared D. StudyPool Rep
over a year old

We apologize for the inconveniences you might have had using our platform. Studypool always pays its tutors for legitimate earnings. If your payment was withheld, please go through https://www.studypool.com/withheldpayment.

Although our investigations are thorough, if you think your account is not associated with these issues, you’re more than welcome to send us your username, the specific withdrawal date and amount to further investigate it and share some details with you to clear things up.

Feel free to send this to me at jared@studypool.com. Looking forward to answering any doubts,

Jared D.
Studypool Customer Success

Australia
1 review
1 helpful vote
Follow Oleg I.
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Do not use it! This is the really poor quality site. I paid for the answer and did not get it... As a result, deadline is about to expire... Waste of time... Very dissapointed... Will leave the negative feedback as much as I can! In contrast, other websites provide answers immediately...

Date of experience: May 19, 2016
Michigan
1 review
1 helpful vote
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First the only answer I got was terrible, but customer service was even worse. It was almost like a greedy owner would not give me a refund. Its not like it was three months later, it was literally the day of the subscription and I did not ask any questions. Would not recommend to anyone. Look ELSEWHERE.

Date of experience: June 5, 2023
Colombia
2 reviews
1 helpful vote
Follow Daniel M.
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Great site to find quick help at anytime. Found a great number of tutors to help me with some writing assignments. Even though they were in Spanish, many of their tutors are bilingual and their guidance received was astounding.

Date of experience: July 20, 2020
Jared D. StudyPool Rep
over a year old

Great to read! Our tutors do manage several languages!

Overview

StudyPool has a rating of 2.8 stars from 364 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StudyPool most frequently mention new tutors and poor quality. StudyPool ranks 445th among Tutor sites.

service
98
value
42
shipping
16
returns
24
quality
99
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