StudentUniverse has a rating of 4 stars from 5,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
It was awesome seeing all the kids today at our house for a great day of fun with our friends at our school who had fun
Good app,This software is very user-friendly for new users. The only drawback is that it does not indicate whether the luggage transfer is checked in or the transfer terminal.
First time booking with student universe and it was really simple and smooth! Was wary of a third party site but worked great
Easy to book, good fares, not confusing, could show details of baggage on the site instead of redirecting to the airline website.
Easy but the itinerary that I received in the email didn't show all of the flights since have a stop over both ways to going to and from Prague.
Simple website, great prices, and a great help for a struggling college student!
It was nice because I received a credit from my study abroad program
Neither here nor there. I think the booking process has to be enhanced a bit more.
Good deals, fast customer service.
Whenever I need to buy tickets, I use StudentUniverse without hesitation. About 80% of the time you can find the cheapest flight at StudentUniverse.
Thank you for your support, excellent customer service, I appreciated all the details the team patiently provided me as I was booking the flights for elderly parents
Love using the app because they provide the cheapest flights for all the airlines.
The process was easy enough. The only problem is that they send you the airline flight information last minute or right before the actual flight.
I MAKE BOOKING AND PAY FOR Deluxe Support
I TRY CHANGE FLIGHT TIME I CALL AGENT MANY TIMES NO ANSWER
I SEND MANY EMAILS BUT NO ANSWER
It was very easy to book a flight and I liked how the itinerary was organized so that all of the options were easy to see.
Called the helpline because of a mistake in my passenger information for a flight. I first called the airline and waited 2+ hours for a 2 minute conversation to be told to contact student universe. I dreaded having to wait again for so long, but, to my surprise, I only waited a couple of minutes and had my information updated and problem solved in minutes
As the title describes,
There was no need to do additional verification for the card used. It is kind of pointless to assume the traveler and the card holder to be same person. In my case, it was luckily me.
What if I had used my family or friends's card for the moment?
The experience was not the best.
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
Hi, sorry you felt that way. We just want to make sure it is the card holder that authorizes the transaction in order to avoid cyber frauds. Cyber security is one of the crucial parts that we guarantee our customers. Thanks for your understanding.