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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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California
1 review
0 helpful votes
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It was awesome
December 23, 2024

It was awesome seeing all the kids today at our house for a great day of fun with our friends at our school who had fun

Date of experience: December 13, 2024
Florida
1 review
0 helpful votes
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Goodapp
December 3, 2024

Good app,This software is very user-friendly for new users. The only drawback is that it does not indicate whether the luggage transfer is checked in or the transfer terminal.

Date of experience: November 23, 2024
Oregon
1 review
0 helpful votes
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Really good experience
October 9, 2024

First time booking with student universe and it was really simple and smooth! Was wary of a third party site but worked great

Date of experience: September 29, 2024
Washington
1 review
0 helpful votes
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Smooth experience had good guidelines
October 14, 2024

Easy to book, good fares, not confusing, could show details of baggage on the site instead of redirecting to the airline website.

Date of experience: October 4, 2024
New Jersey
1 review
0 helpful votes
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All good
November 1, 2024

All goes well. Thanks for your support. Please continue this support in future

Date of experience: October 22, 2024
New York
1 review
0 helpful votes
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Online booking
October 7, 2024

Easy but the itinerary that I received in the email didn't show all of the flights since have a stop over both ways to going to and from Prague.

Date of experience: September 27, 2024
Pennsylvania
1 review
0 helpful votes
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Amazing
November 1, 2024

Great and user friendly. Best prices and options for traveling

Date of experience: October 22, 2024
Illinois
1 review
0 helpful votes
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Great experience
November 1, 2024

Simple website, great prices, and a great help for a struggling college student!

Date of experience: October 22, 2024
Italy
1 review
0 helpful votes
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Too expensive
November 1, 2024

It was nice because I received a credit from my study abroad program

Date of experience: October 22, 2024
Liberia
1 review
0 helpful votes
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Getting to customer service is diifficult.
November 1, 2024

Neither here nor there. I think the booking process has to be enhanced a bit more.

Date of experience: October 22, 2024
KR
1 review
0 helpful votes
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Good deals, fast CS
August 14, 2024

Good deals, fast customer service.
Whenever I need to buy tickets, I use StudentUniverse without hesitation. About 80% of the time you can find the cheapest flight at StudentUniverse.

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
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Great service
August 20, 2024

Thank you for your support, excellent customer service, I appreciated all the details the team patiently provided me as I was booking the flights for elderly parents

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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Great
October 13, 2024

Great great great great great great good great good great good great awesome great good great wonderful good

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
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Good prices
November 1, 2024
Updated review

Love using the app because they provide the cheapest flights for all the airlines.

Date of experience: October 21, 2024

Flight booking
October 6, 2024
Previous review

The process was easy enough. The only problem is that they send you the airline flight information last minute or right before the actual flight.

Date of experience: September 26, 2024
Egypt
1 review
0 helpful votes
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VERY BAD SUPPORT
October 31, 2024

I MAKE BOOKING AND PAY FOR Deluxe Support

I TRY CHANGE FLIGHT TIME I CALL AGENT MANY TIMES NO ANSWER

I SEND MANY EMAILS BUT NO ANSWER

Date of experience: October 21, 2024
California
1 review
0 helpful votes
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Good
October 12, 2024

I input the wrong passport number. I have submitted the request for correcting it. Can you help me correct it?

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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Amazing
October 31, 2024

Thankful there's a tool that allows students to get great rates.

Date of experience: October 21, 2024
Ohio
1 review
0 helpful votes
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Booking Ease
October 11, 2024

It was very easy to book a flight and I liked how the itinerary was organized so that all of the options were easy to see.

Date of experience: October 1, 2024
Canada
1 review
1 helpful vote
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Very quick, easy, no long waits
July 22, 2024

Called the helpline because of a mistake in my passenger information for a flight. I first called the airline and waited 2+ hours for a 2 minute conversation to be told to contact student universe. I dreaded having to wait again for so long, but, to my surprise, I only waited a couple of minutes and had my information updated and problem solved in minutes

Date of experience: July 12, 2024
India
1 review
0 helpful votes
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As the title describes,

There was no need to do additional verification for the card used. It is kind of pointless to assume the traveler and the card holder to be same person. In my case, it was luckily me.

What if I had used my family or friends's card for the moment?
The experience was not the best.

Date of experience: July 13, 2024
Taylor T. StudentUniverse Rep
10 months ago

Hi, sorry you felt that way. We just want to make sure it is the card holder that authorizes the transaction in order to avoid cyber frauds. Cyber security is one of the crucial parts that we guarantee our customers. Thanks for your understanding.