Overview
StudentUniverse has a rating of 4.1 stars from 5,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Its good and fast we can see the flight details clearly and can book it fast
Thanks
I had Misunderstood the confirmation email at the beginning.
I love it it has a good rates and it is doing good for the students. I loved it very much, so I can be focused for the next time from the student discount for this app. Alright, thank you.
The website was easy to use, although I had/have some confusion with selecting seats.
Got fair travel price options for my trip to Africa. I recommend Student Universe!
Very quick no delays and ease of use or could say user friendly.
I joined the line queue at 11:45am Dec 9th. I had the tab open on my laptop. About two hours and a half later I got in and was able to purchase my $25 ticket. Do NOT manually refresh your page trying to get in.
A friend recommended me this website and it has changed my life. It was a very easy and affordable process.
I Really love the app. Thank you Student Universe. I would I could purchase flight packages to and from the same city.
Very accessible and convenient for students in a budget! User-friendly and no hidden fees.
I used the prime discount to book a flight but the checkout experience was horrid. It wouldn't let me skip the seat selection option. After I went back and deselected the seats, there was no price breakdown in the confirmation page. Since I only had a 15-min window to use the deal, I confirmed anyways but it charged me an additional $56 for a seat on a SINGLE flight (not even for a seat on any of the other flights I was taking). I had never even clicked on any seat that was that expensive. When I called customer service to get the seat refunded, they said that they would have to email some other department and that they would get back to me in 24 hours. It has been longer than 24 hours and I have received no response. I feel as though they stole $56 of my money.
Found good deals in holiday season for united. It was my first experience
I booked my flight during the Amazon Prine Young Adult Deal. There were no flights available for $25 on the day I was wanting to fly, so I booked another. Of course, it was a late flight with a layover rather than direct. But worth it! I just wish, because I booked Main Cabin, that I could make flight changes through the airline. It is difficult to get ahold of customer service.
Quick and easy booking! Many choices and a wide variety of options we're available. Navigating through the website was convenient. Will definitely use it for future bookings and reservations.
I found some fantastic deals that were significantly cheaper than other travel sites. The discounts specifically for students were a bonus, making it easier to stick to my budget.
I am absolute honored that I am able to go home for the holidays. It was a little glitchy at first but after a while it started to work and I was able to get a flight. It was quick and easy and the confirmation came right away!
I tried three times to book the same ticket the website kept crashing. When I booked it and got the confirmation, I was happy. A day later costumer service reaches out to me about changing the flight which I think is unfair. When I had the chance to call back I couldn't reach anyone and I've been on the line for 5 hours with no answer. I don't know who to call or who to reach out to.
It was very to the point and was easy to figure out how to book a reasonable flight.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members