business logo of StudentUniverse

StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

This company does not typically respond to reviews

Instant Feedback

6,909 reviews
How would you rate StudentUniverse?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Rylee J.
Unfollow Rylee J.
Send Message
Share Review
Report Review

Nice
November 29, 2024

I had a great experience booking with minimal issues. I plan to book again through this site.

Date of experience: November 19, 2024
Massachusetts
1 review
0 helpful votes
Follow Zahid P.
Unfollow Zahid P.
Send Message
Share Review
Report Review

Never again!
January 3, 2025

One of the worst experiences. I had confirmed booking but once reached at Airport I found out that Booking is canceled
They didn't even bothered to inform

Date of experience: December 24, 2024
Arizona
1 review
0 helpful votes
Follow Naman S.
Unfollow Naman S.
Send Message
Share Review
Report Review

Payment processing takes a lot of time.
October 3, 2024

Overall experience has been great, though I was a bit upset by the fact that I am not eligible for the student discount despite being a student right now, since I am older than the threshold age i.e. 24. I really liked the interface and the calendar layout depicting prices on the respective dates.
My concern was during the confirmation of booking, as the amount was debited from my account but the loader was taking far too long on the website.

Date of experience: September 23, 2024
California
1 review
0 helpful votes
Follow Cole W.
Unfollow Cole W.
Send Message
Share Review
Report Review

Easy confirmation!
December 6, 2024

I received confirmation as soon as I booked! Easy process from start to finish!

Date of experience: November 26, 2024
Pakistan
1 review
0 helpful votes
Follow hasnain M.
Unfollow hasnain M.
Send Message
Share Review
Report Review

Best
December 6, 2024

Best price and connection great experience would love to book again

Date of experience: November 26, 2024
Argentina
1 review
0 helpful votes
Follow Nina F.
Unfollow Nina F.
Send Message
Share Review
Report Review

Easy
December 6, 2024

Very easy to navigate and find affordable flights, I would 100% recommend.

Date of experience: November 26, 2024
California
1 review
0 helpful votes
Follow Mallika C.
Unfollow Mallika C.
Send Message
Share Review
Report Review

Booking for prague
January 10, 2025

Was great thank you. Easy to see the flights and filter the products. The layovers and cities were well placed. Wish I could book seats and business however.

Date of experience: December 31, 2024
California
1 review
0 helpful votes
Follow Mia R.
Unfollow Mia R.
Send Message
Share Review
Report Review

I would not recommend booking with student universe, and do not purchase the insurance/"premium support". They charge extra and keep you on hold for HOURS. They also mention "cancellation refund" on their insurance but later claim your ticket is non-refundable (even if you cancel 7 days in advance) WOULD NOT USE THIS AGAIN. Disappointed!

Date of experience: December 19, 2024
California
1 review
0 helpful votes
Follow Sharanjit D.
Unfollow Sharanjit D.
Send Message
Share Review
Report Review

Na
December 2, 2024

Great- easy to navigate the site. Hopefully I will use it again in the future

Date of experience: November 22, 2024
Illinois
1 review
0 helpful votes
Follow Naomi M.
Unfollow Naomi M.
Send Message
Share Review
Report Review

Comes through in a clutch!
December 15, 2024

I am grateful for StudentUniverse. With three students in college, they have come through in a clutch for me, and my family several times. They are legitimate, flights are affordable, and the customer care is stellar!

Date of experience: December 5, 2024
Ghana
1 review
0 helpful votes
Follow Francis O.
Unfollow Francis O.
Send Message
Share Review
Report Review

FLIGHT BOOKING
December 17, 2024

I had a little challenge in checking in after booking the flight on your platform but i later contacted your customer service and the explain to me to wait for a minimum of 72 hour to receive my E-ticket.
So I am still waiting for my E-ticket
Thank you.

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
Follow Mylan W.
Unfollow Mylan W.
Send Message
Share Review
Report Review

A surprising and worthwhile adventure
December 22, 2024

I decided to take the leap to try to get a $25 ticket while actually thinking that I probably wouldn't get one. I lucked out the first 2 days but was successful the 3rd day. After getting in, the purchase process was pretty seamless. The system was not sluggish and moved through everything pretty quick. Had an issue with getting my seat purchase process but was still worth it as I will be receiving a refund and was still able to purchase my desired seat directly with the airline. Would definitely do this again!

Date of experience: December 12, 2024
California
1 review
0 helpful votes
Follow Carlos d.
Unfollow Carlos d.
Send Message
Share Review
Report Review

Easy multi-leg booking
October 21, 2024

After some research, there are no direct flights to my destination. Student Universe made it really easy to plan the best combination of flights for me at a low rate.

Date of experience: October 9, 2024
California
1 review
0 helpful votes
Follow Andy C.
Unfollow Andy C.
Send Message
Share Review
Report Review

Booking recieved
December 5, 2024

As expected I guess and now they're forcing me to write a 50 character review

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
Follow Jennie B.
Unfollow Jennie B.
Send Message
Share Review
Report Review

Quick and Easy
December 5, 2024

I got my confirmation immediately following the purchase.

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
Follow Minqi Z.
Unfollow Minqi Z.
Send Message
Share Review
Report Review

Great
December 5, 2024

The price was reasonable, and there's abundant options. Great!

Date of experience: November 25, 2024
Ohio
1 review
0 helpful votes
Follow Debby S.
Unfollow Debby S.
Send Message
Share Review
Report Review

Student Booking
November 15, 2024

Awesome experience. Everything was at a touch of a button and very convenient for me as a college student.

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow M M.
Unfollow M M.
Send Message
Share Review
Report Review

Great price!
December 4, 2024

Got my booking, all went well. Great price and great flight options

Date of experience: November 24, 2024
California
1 review
0 helpful votes
Follow Sai Surya K.
Unfollow Sai Surya K.
Send Message
Share Review
Report Review

Worst! Customer service I ever had they're not even responding to my calls or emails it's been 2 weeks I have been trying to reach them out but still no response from them. Please avoid booking flights from this website. It's pretty terrible!

Date of experience: November 27, 2024
Washington
1 review
0 helpful votes
Follow Jazlyn K.
Unfollow Jazlyn K.
Send Message
Share Review
Report Review

User friendly first exoerimce
December 20, 2024

The website was easy to navigate, and signing up was not difficult. The waiting in line was expected and I was notified when the site entered me in line. The area where card information needed to be inputted was small and easily looked over until I was notified I could not move into the next step. Window for scrolling on part for card information needs to be bigger

Date of experience: December 9, 2024