From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Booking a flight never been easier and clear especially with the student friendly price
I didn't expect this because it will be useful for so many students
This was a good way to find a flight and it was cheaper than other options
Sometimes it got cheaper price for the same flight rather than Google flights. Worth a try
I use studentuniverse every time I fly anywhere. I consistently have to fly across the country to travel from home to college, and sometimes have a complicated flight route if I want to visit my girlfriend first. I always check multiple websites, but I consistently find the cheapest flights on here. I really appreciate the ease and the consistency with which they best cover the scope of all possible flights using all airlines. They find better flights than their competitors every time, which is why I always recommend them.
Was very easy to continue this purchase as a guest
Scam company.No care for customers. No customer service.take your money and then they run. Be very carefull
The experience was quite smooth and pleasant apart from minor misunderstandings and too many emails
I had no problems with Student Universe during my flight-booking experience
The process was simple and the price was great. I would recommend this to my friends.
Awesome, nice, thanks. Quick.
Fast. Kind. Rates. Quick.
Good service, they called me back very quickly when I was unable to schedule my flight.
Easy to use and great deals. I have been using student universe for past 6 years.
It was great I really look forward to my trip with my first time booking with y'all
Overall, I have had a great experience picking flights throughout student universe. When bought within time, they are all affordable and cheaper than 2nd websites. Def book on Tuesday or Wednesday!
My experience was "painless", the site is easy to navigate - entered my request, clicked tracking, then submit. I was able to monitor the flights that I wanted, also checked airlines websites for other schedules. Once I've made my choice, it was just a matter of clicking buttons, simple and organized from start to finish. And the price was competitive.
It was very easy and straightforward. The options were wide.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jacqueline, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!