From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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This was my first time booking through student universe and it was a great experience and affordable prices, especially for round trips except that I did not see any student discount. The person that referred me mentioned a student discount and was looking forward to that.
They claim that they follow the full refund within 24hrs policy but they charge you a cancellation fee of 40$. I asked them for a receipt but haven't received any. This is definitely a con business.
I like it is good place to buy tickets. My experience was very good every time now I need to buy a ticket. I'm coming to this website
Good Experience. User friendly website. Thanks for service.
It has been a great opportunity to travel with StudentUniverse. Everything is doing well, I'm just waiting for my payment to be complete to be able to manage my booking!
My experience with StudentUniverse was really great! I appreciate them for the awesome deals & service they provide! Makes it super easy to access and is also highly convenient! Hope u guys check them out and give them a good rating!
Great experience, no hassle. Great price.
Fast service
Student Universe is easy to book flights and cheaper compared to other websites
I had to call your office to follow up my ticket, wanna say thank you for Chris who answered the phone and was very friendly and helpful.
Good experience. Easy to navigate. Time taken was less.
Very easy to book and cheaper than other sites. Highly recommend
It was a great experience booking on student universe
It was a really good experience. Would definitely do it again.
Helpful booking, fair prices, easy to book a flight. I would use this site again.
No hidden fees, the price you see is the price you get
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members