From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Appreciated the prices. Will be using this again for sure. It is great for college kids on a budget.
I received my confirmation, thank you ver much guys!
Satisfactory feedback. Great customer support. I was able to resolve the issue quickly
I had a wonderful time going through and using the app to purchase my ticket. The information provided on the app is detailed and easy to navigate through, making the app very simple to use. The variety of other airlines at pretty affordable prices provided on the app helps a lot in comparing prices in order to influence your decision in making the right choice when it comes to the cost of tickets, this, I would say is however commendable. Right after payment has been made for the purchase of a ticket, there's a quick response to update you on your purchase. Definitely recommend
Thank You! Thank u. They are good and you should get your flight from them
At first I was doubting the website since it was unbelievably good
Provided a need discount in a quick and timely fashion. No complaints at all.
Couldnt find a great deal until i came across the app
The website was easy to navigate and use, and provided good pricing.
Wonderful experience，decent price，efficient process
I do not understand the refund policy due to delays. How do I gain confidence that I will get my money back?
Everything worked out, now it's just time to take my trip
Great experience! Easy website to navigate. I didn't have any problems so far.
The experience was fine, no problem. I got the airline tickets that I was looking for a good price.
Good luck in the future service, hope the air plane ticket are cheaper
This was a super simple process and seems reliable. Hoping it pulls through!
I've used student universe a few times before and again this time I am not disappointed always easy process.
Student universe has a great price and fast confirmation
Easy to navigate their website. I will always check this website 1st. I save almost $230. Best price so far. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members